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- Tasks: Greet visitors, manage calls, and assist with admin tasks in a vibrant dealership.
- Company: Join Ray Chapman Motors, a leading Volvo retailer known for its friendly environment and cutting-edge facilities.
- Benefits: Enjoy generous annual leave, a company pension, and a cycle to work scheme.
- Why this job: Be part of a supportive team dedicated to making life easier and safer for everyone.
- Qualifications: Previous reception or hospitality experience is essential; strong communication and organisational skills required.
- Other info: This role is full-time, alternating hours, and based in York.
This range is provided by Volvo Car UK. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
One of Volvo’s well-known retailers based in York, Ray Chapman Motors have an exciting opportunity for a Receptionist/ Dealership Host to join their team. The safe and friendly environment boasts state-of-the-art facility, equipment, and workshop technology.
Salary: £26,984 per annum
Working hours: Monday- Friday 8am – 5pm one week then 8.30am – 5.30pm the week after (they alternate).
You’ll join a fantastic team and work alongside a brand who have made it their mission to make life easier, better and safer for everyone.
You can find out more about Our story here | Volvo Cars – United Kingdom
https://www.raychapmanmotors.co.uk/why-choose-us/
About this opportunity…
The Receptionist/ Dealership Host will greet all visitors, ascertain their requirements and enhance the reputation of the dealership by ensuring that effective contact is maintained throughout their visit. Previous Front of House, reception or hospitality experience is essential.
- Answer all incoming phones calls and directing them to the relevant department
- Meet and greet’ all visitors to the dealership, identify their requirements and pass on to relevant member of staff
- Be permanently based at the host station but always walk to the front of the desk to ‘Meet and Greet’.
- Assist with administrative tasks for both Sales and Aftersales – eg Pinnacle data cleanse, Recall diary, Job Cards, Feefo etc
- To provide a Secretarial service as required, typing, spreadsheets, photocopying, etc
What we’re looking for …
- Motivated, with a proactive approach to customer service.
- Excellent interpersonal and organisational skills and be well presented.
- Calm and able to demonstrate a well organised approach to problem solving.
- PC, Microsoft, and web literate.
- Excellent in your communication and Customer service skills
What you\’ll receive…
- Generous annual leave plus bank holidays
- Company pension
- Cycle to work scheme
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.
Please note we can only accept applications from candidates who are eligible to work in the UK without Sponsorship.
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Administrative and Customer Service
-
Industries
Motor Vehicle Manufacturing and Retail Motor Vehicles
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Weekend Receptionist/ Dealership Host employer: Volvo Car UK
Contact Detail:
Volvo Car UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weekend Receptionist/ Dealership Host
✨Tip Number 1
Familiarise yourself with Volvo's brand values and customer service philosophy. This will help you align your approach during the interview, showcasing how you can enhance the dealership's reputation.
✨Tip Number 2
Practice your meet-and-greet skills. Since this role involves welcoming visitors, being warm and approachable is key. Consider role-playing with a friend to refine your greeting techniques.
✨Tip Number 3
Brush up on your organisational skills. The job requires handling multiple tasks simultaneously, so think of examples from your past experience where you successfully managed similar responsibilities.
✨Tip Number 4
Prepare to discuss your previous front-of-house or hospitality experience in detail. Be ready to share specific scenarios where you demonstrated excellent customer service and problem-solving skills.
We think you need these skills to ace Weekend Receptionist/ Dealership Host
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Weekend Receptionist/ Dealership Host position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in front of house, reception, or hospitality roles. Emphasise your customer service skills and any administrative tasks you've handled in previous jobs.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples from your past experiences that demonstrate your proactive approach to customer service and problem-solving abilities.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Volvo Car UK
✨Showcase Your Customer Service Skills
As a Receptionist/Dealership Host, your ability to provide excellent customer service is crucial. Prepare examples from your previous experience where you successfully handled customer inquiries or resolved issues, demonstrating your proactive approach and interpersonal skills.
✨Familiarise Yourself with the Company
Research Ray Chapman Motors and Volvo Car UK to understand their values and mission. Being knowledgeable about the company will not only impress your interviewers but also help you align your answers with their expectations.
✨Demonstrate Organisational Skills
The role requires strong organisational abilities. Be ready to discuss how you manage multiple tasks efficiently, perhaps by sharing specific strategies or tools you use to stay organised in a busy environment.
✨Prepare for Common Interview Questions
Anticipate questions related to your experience in reception or hospitality roles. Practice your responses to common questions like 'How do you handle difficult customers?' or 'Can you describe a time when you went above and beyond for a visitor?'
