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- Tasks: Lead and grow client relationships while managing a dynamic team.
- Company: Join WeAreAspire, a global creative agency known for its innovative events.
- Benefits: Enjoy hybrid working, generous leave, and exciting international travel opportunities.
- Why this job: Be part of a fun, high-performing culture that thrives on challenges and creativity.
- Qualifications: Experience in UK, US, and French markets with a background in events or brand activation.
- Other info: Competitive salary of ÂŁ80k-ÂŁ90k plus bonuses and flexible working hours.
The predicted salary is between 64000 - 72000 ÂŁ per year.
Join to apply for the Client Services Director role at WeAreAspire
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This range is provided by WeAreAspire. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Direct message the job poster from WeAreAspire
We\’re looking for a Client Services Director to join a global creative agency – a role perfect for a strong strategic leader with a background in large-scale international events and a proven track record of nurturing client relationships across the UK, Europe, and the US.
What You\’ll Be Doing
- Leading and growing a portfolio of 20-30 clients, and developing long-term relationships
- Setting performance goals, measuring success, and building account strategy
- Managing 4 direct reports, mentoring and growing the team
- Driving growth through existing accounts, not just holding relationships, but evolving them
- Working on large-scale global events and major activation\’s, particularly across Europe & US
- Consulting with clients, always asking \”what\’s next?\”
Who You Are
- You must have experience working with UK, US, and French markets
- You\’ve led teams and know how to get the best from people
- You\’re curious, driven, adaptable, and consultative
- You love a challenge and thrive in fast-paced, high-pressure environments
- You\’re experience in experiential, events, or brand activation across global campaigns
- You\’re a people-person: sharp, warm, and confident in the room
The Package
- Hybrid working: 3 days in office & flexible hours to suit diaries
- 25 days annual leave + BH
- 18 \”work from anywhere\” days per year
- Weekly team socials, after-work drinks, and a genuinely fun, high-performing team culture
- International travel, this role will have you hopping across continents
Client Services Director
London, Hybrid
ÂŁ80k-ÂŁ90k + Bonus
We\’re looking for a Client Services Director to join a global creative agency – a role perfect for a strong strategic leader with a background in large-scale international events and a proven track record of nurturing client relationships across the UK, Europe, and the US.
What You\’ll Be Doing
- Leading and growing a portfolio of 20-30 clients, and developing long-term relationships
- Setting performance goals, measuring success, and building account strategy
- Managing 4 direct reports, mentoring and growing the team
- Driving growth through existing accounts, not just holding relationships, but evolving them
- Working on large-scale global events and major activation\’s, particularly across Europe & US
- Consulting with clients, always asking \”what\’s next?\”
Who You Are
- You must have experience working with UK, US, and French markets
- You\’ve led teams and know how to get the best from people
- You\’re curious, driven, adaptable, and consultative
- You love a challenge and thrive in fast-paced, high-pressure environments
- You\’re experience in experiential, events, or brand activation across global campaigns
- You\’re a people-person: sharp, warm, and confident in the room
The Package
- £80,000 – £90,000 base salary
- Hybrid working: 3 days in office & flexible hours to suit diaries
- 25 days annual leave + BH
- 18 \”work from anywhere\” days per year
- Weekly team socials, after-work drinks, and a genuinely fun, high-performing team culture
- International travel, this role will have you hopping across continents
Desired Skills and Experience
Sales, Client Services, Client engagement, client experience, Account manager, events
We Are Aspire Ltd are a Disability Confident Commited employer
Seniority level
-
Seniority level
Director
Employment type
-
Employment type
Full-time
Job function
-
Job function
Design, Marketing, and Sales
-
Industries
Advertising Services, Design Services, and Marketing Services
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Client Services Director employer: WeAreAspire
Contact Detail:
WeAreAspire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Director
✨Tip Number 1
Network with professionals in the creative agency sector, especially those who have experience in client services. Attend industry events or webinars to connect with potential colleagues and learn about the latest trends in client management.
✨Tip Number 2
Familiarise yourself with the specific markets mentioned in the job description, particularly the UK, US, and French markets. Understanding cultural nuances and business practices in these regions can give you an edge during interviews.
✨Tip Number 3
Prepare to discuss your previous experiences in managing large-scale international events. Be ready to share specific examples of how you've nurtured client relationships and driven growth in past roles.
✨Tip Number 4
Showcase your leadership skills by highlighting any mentoring or team-building experiences. Be prepared to discuss how you motivate and develop your team to achieve performance goals, as this is a key aspect of the role.
We think you need these skills to ace Client Services Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in client services, particularly in managing large-scale international events. Emphasise your leadership skills and any relevant achievements that demonstrate your ability to nurture client relationships.
Craft a Compelling Cover Letter: In your cover letter, address why you are the perfect fit for the Client Services Director role. Mention your experience with UK, US, and French markets, and provide examples of how you've successfully led teams and driven growth in previous roles.
Showcase Relevant Experience: When detailing your work history, focus on your experience in experiential marketing, events, or brand activation. Use specific metrics to illustrate your success in these areas, such as the number of clients managed or revenue growth achieved.
Highlight Soft Skills: Since this role requires strong interpersonal skills, make sure to highlight your ability to build relationships and consult with clients effectively. Use anecdotes to demonstrate your adaptability and how you thrive in fast-paced environments.
How to prepare for a job interview at WeAreAspire
✨Showcase Your Strategic Leadership
As a Client Services Director, you'll need to demonstrate your ability to lead and grow client portfolios. Prepare examples of how you've successfully managed teams and nurtured client relationships in previous roles, especially in international settings.
✨Highlight Your Experience with Global Events
Since the role involves working on large-scale global events, be ready to discuss your experience in this area. Share specific examples of events you've managed, focusing on your role in driving growth and client satisfaction.
✨Emphasise Your Consultative Approach
The job requires a consultative mindset, so prepare to discuss how you engage with clients. Think about times when you've asked 'what's next?' and how that has led to successful outcomes for both the client and your team.
✨Demonstrate Adaptability and Curiosity
In a fast-paced environment, adaptability is key. Be prepared to share instances where you've had to pivot quickly or learn new skills to meet client needs. Show your curiosity by asking insightful questions about the company's future direction and challenges.
