Head of Workplace Advisory

Head of Workplace Advisory

London Full-Time 43200 - 72000 Β£ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead and inspire the Workplace Advisory team, implementing innovative workplace strategies.
  • Company: Join ISS Facility Services UK, a leader in facilities management with a focus on client relationships.
  • Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
  • Why this job: Be at the forefront of transforming workplace culture and making a real impact for clients.
  • Qualifications: Experience in Workplace Management and strong communication skills are essential.
  • Other info: This is a permanent, full-time role based in London.

The predicted salary is between 43200 - 72000 Β£ per year.

Direct message the job poster from ISS Facility Services UK Head of Executive Recruitment – Omni RMS Head of Workplace Advisory Permanent, Full Time London – hybrid role ISS have a fantastic opportunity to join our central Workplace Team as the Head of Workplace Advisory on a permanent basis. You will lead and inspire our Advisory function to which will be working with a small team and third party specialists. As the Head of Workplace Advisory, this role will allow you to take the newly defined Workplace strategy and deploy into the culture of our key accounts and new customers. The role will include strategic definition, scope development, project management, customer engagement and operational implementation at a senior level. This role will truly test your delivery capability and organisation skills as well as your knowledge and ability as a Workplace SME. You will be at the forefront of our Client Relationships, building strong relationships with clients, understanding their needs, and proposing tailored solutions. Main responsibilities include: To create, develop and implement future workplace strategy for our clients To develop service designs that complement technology, hybrid working and varying physical office typologies and uses To collaborate with Key consultants to support the delivery of our advisory services To create, design, implement and review various pilot programs and new initiatives across workplace delivery driving continuous improvement from customer and user group feedback and forums To work with non-account SME expertise and ensure best practice learnings are continually captured and introduced at a local level To engage wider stakeholders and ensure optimal buy-in into the workplace strategy To work with client design teams and project leads to anticipate future service experience needs To bring strategy β€˜to life’ through progressive definition and operational implementation To manage senior customer and stakeholder relationships To support Key Account Managers and workplace teams across the business with reactive customer requirements and new strategies To create workplace strategies that cover all elements of workplace for our clients, fulfilling workplace contractual obligations and optimizing growth opportunities within contracts and sectors Key Requirements: Previous experience in Workplace Management is essential Previous experience in a Transition Manager or Project Lead role is preferred Excellent communication skills and stakeholder management skills Good analytical skills with an aptitude for solving problems Strong customer and client focus Supplier/Vendor management – must have experience of managing suppliers or vendors in a similar type of environment Proficient in Microsoft Office programmes including Microsoft Project, Microsoft Visio, Microsoft Excel and PowerPoint Seniority level Not Applicable Employment type Full-time Job function Customer Service, Management, and Other Industries Facilities Services #J-18808-Ljbffr

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Contact Detail:

ISS Facility Services UK Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Head of Workplace Advisory

✨Tip Number 1

Network with professionals in the workplace management sector. Attend industry events or webinars where you can meet people who are already in similar roles. This can help you gain insights into the expectations and challenges of the Head of Workplace Advisory position.

✨Tip Number 2

Familiarise yourself with the latest trends in workplace strategy, especially around hybrid working and technology integration. Being knowledgeable about current best practices will not only boost your confidence but also impress potential employers during discussions.

✨Tip Number 3

Prepare to discuss specific examples from your past experience that demonstrate your ability to manage projects and lead teams effectively. Highlight instances where you've successfully implemented workplace strategies or improved client relationships.

✨Tip Number 4

Engage with ISS Facility Services on social media platforms. Follow their updates and participate in discussions to show your interest in the company and its culture. This can help you stand out as a candidate who is genuinely invested in the role.

We think you need these skills to ace Head of Workplace Advisory

Workplace Strategy Development
Project Management
Stakeholder Management
Customer Engagement
Analytical Skills
Problem-Solving Skills
Supplier/Vendor Management
Communication Skills
Team Leadership
Operational Implementation
Change Management
Microsoft Office Proficiency
Client Relationship Management
Continuous Improvement

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights relevant experience in Workplace Management and Project Leadership. Use specific examples that demonstrate your ability to develop and implement workplace strategies, as well as your skills in stakeholder management.

Craft a Compelling Cover Letter: In your cover letter, express your passion for workplace advisory roles. Discuss how your previous experiences align with the responsibilities outlined in the job description, particularly your ability to engage clients and deliver tailored solutions.

Showcase Your Skills: Emphasise your analytical skills and problem-solving abilities in your application. Provide examples of how you've successfully managed supplier relationships or led projects that required collaboration with various stakeholders.

Highlight Relevant Tools Proficiency: Mention your proficiency in Microsoft Office programmes, especially Microsoft Project and Visio, as these are crucial for the role. If you have experience with other relevant tools, be sure to include those as well.

How to prepare for a job interview at ISS Facility Services UK

✨Showcase Your Strategic Vision

As the Head of Workplace Advisory, you'll need to demonstrate your ability to create and implement workplace strategies. Prepare examples of past projects where you've successfully defined and executed a strategy, highlighting your thought process and the outcomes.

✨Emphasise Stakeholder Engagement

This role requires strong relationships with clients and stakeholders. Be ready to discuss how you've engaged various stakeholders in previous roles, ensuring their needs were met and how you gained their buy-in for new initiatives.

✨Demonstrate Problem-Solving Skills

With a focus on analytical skills, prepare to discuss specific challenges you've faced in workplace management and how you approached solving them. Use the STAR method (Situation, Task, Action, Result) to structure your responses.

✨Familiarise Yourself with Relevant Tools

Since proficiency in Microsoft Office programmes is essential, brush up on your skills in Microsoft Project, Visio, Excel, and PowerPoint. Be prepared to discuss how you've used these tools in past roles to manage projects and present information effectively.

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