Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide first and second line IT support, troubleshoot issues, and manage service desk operations.
- Company: Join a rapidly growing company in the Utilities sector with a strong commitment to employee development.
- Benefits: Enjoy an annual bonus, solid pension, 30 days leave, and free parking.
- Why this job: Be part of a supportive team that values progression and offers a dynamic work environment.
- Qualifications: Previous experience as an IT Technician and familiarity with Windows systems are essential.
- Other info: Certifications like ITIL will enhance your application.
The predicted salary is between 26000 - 28000 £ per year.
IT Technician | Exeter | GBP26,000 – GBP28,000 |
1ST Line Support | 2nd Line Support | ITIL | Windows Server
Opus are supporting a long standing client in their search for an IT technician as they are growing their Support teams.
This company are within the Utilities space and are growing at a very quick pace!
You will be at the forefront of supporting colleagues with various technical issues and troubleshoot and escalate where necessary.
As a IT Technician you will be utilising ITIL management processes to track and priorities tickets, resolve incidents and requests with agreed SLA\’s and play a pivotal role in leading the day-to-day operations of the Service Desk, providing first-line IT support.
Experience needed –
- Previous experience as an IT Technician or similar
- Working with Windows systems
If you hold any certifications like ITIL this will put you in a strong position.
Benefits include –
- Annual bonus
- Solid pension (7%)
- 30 days annual leave
- Option to buy more holiday
- Enhanced maternity
- Free parking
- And so much more
If you want a company that values progression and their people this could be a great role for you.
If you want to find out more, please apply or send your CV to (see below) #J-18808-Ljbffr
IT Technician | Exeter | GBP26,000 - GBP28,000 employer: Opus Recruitment Solutions Ltd
Contact Detail:
Opus Recruitment Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Technician | Exeter | GBP26,000 - GBP28,000
✨Tip Number 1
Familiarise yourself with ITIL processes, as this role heavily relies on them. Understanding how to track and prioritise tickets will not only help you in the interview but also demonstrate your commitment to effective service management.
✨Tip Number 2
Brush up on your Windows systems knowledge. Since the job requires working with Windows, being able to discuss specific troubleshooting techniques or experiences you've had with Windows Server can set you apart from other candidates.
✨Tip Number 3
Showcase your previous experience in first-line and second-line support during your conversations. Be ready to share examples of how you've resolved technical issues and escalated problems effectively in past roles.
✨Tip Number 4
Research the company’s growth in the utilities space. Being knowledgeable about their operations and challenges can help you tailor your responses and show that you're genuinely interested in contributing to their success.
We think you need these skills to ace IT Technician | Exeter | GBP26,000 - GBP28,000
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as an IT Technician, particularly in 1st and 2nd line support. Emphasise your familiarity with Windows systems and any ITIL certifications you may hold.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for IT support and your understanding of the company's growth in the Utilities space. Mention specific examples of how you've successfully resolved technical issues in the past.
Highlight Relevant Skills: In your application, clearly outline your skills related to ticket management, incident resolution, and customer service. Use keywords from the job description to ensure your application stands out.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an IT Technician role.
How to prepare for a job interview at Opus Recruitment Solutions Ltd
✨Show Your Technical Skills
Be prepared to discuss your experience with Windows systems and any relevant IT certifications, such as ITIL. Highlight specific examples of how you've resolved technical issues in the past.
✨Understand ITIL Processes
Since the role involves utilising ITIL management processes, make sure you understand the key principles. Be ready to explain how you would apply these processes in a real-world scenario during the interview.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss how you approach troubleshooting and resolving incidents. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your problem-solving skills.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the company and the role. Inquire about the team dynamics, opportunities for progression, and how success is measured in the position.
