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- Tasks: Support the Patient Safety Incident Management Team with administration, reporting, and incident management.
- Company: Join a dynamic NHS trust focused on patient safety and continuous improvement.
- Benefits: Enjoy flexible working, training opportunities, NHS discounts, and a salary sacrifice scheme.
- Why this job: Make a real impact in patient safety while developing your skills in a supportive environment.
- Qualifications: Strong database management, analytical skills, and confidence in communication are essential.
- Other info: Opportunities for bank shifts to gain diverse experience across various settings.
The predicted salary is between 36000 - 60000 £ per year.
Due to promotion, an opportunity has arisen within the Patient Safety Incident Management Team.
It is an exciting time for the team as we continue to embed the Patient Safety Incident Response Framework (PSIRF) within the trust. The PSIRF policy has been launched, with the team leading on this core work, building processes and supporting the wider organisation.
We are looking for someone who is impartial, open-minded, with good database management, administrative, and analytical skills. The candidate should have the confidence to ask questions to better understand issues.
The Patient Safety Incident Management Team Business Support Officer must be confident in open challenges and serve as a key enabler for the team’s daily functions.
The post holder will support the administration of meetings, master new briefs, and deliver them confidently, believing in their presentation skills. They should be passionate, contribute to a culture of learning and safety, and be ready to make a difference.
The role involves assisting the Head of Patient Safety Incident Management in the effective and timely notification, management, investigation, and response to incidents.
The post holder will help develop, maintain, and monitor systems for incident reporting and management, ensuring accurate information is available for performance reporting.
Monitoring Datix incident forms to identify incidents meeting patient safety response criteria, liaising with operational staff, system partners, and external organisations as needed.
Strong interpersonal skills are essential for liaising with various agencies on complex, sensitive, and confidential matters, building and improving relationships.
We seek motivated staff who share our values of Care, Learn, and Empower. Benefits include:
- Season Ticket Loans
- NHS staff discounts
- Training opportunities
- Buying and Selling annual leave scheme
- Opportunities to work bank shifts and expand experience
- Salary Sacrifice schemes (lease cars, Cycle to Work)
- Flexible working options from day one
The Trust supports flexible working; applicants are encouraged to discuss options with the recruiting manager.
Join our Staff bank, which hires clinical and non-clinical staff for shifts across trust hospitals and community settings. Permanent staff are automatically enrolled, with optional shift work.
Responsibilities include:
- Attending meetings on behalf of the team
- Reporting patient safety incidents via electronic systems
- Managing databases and incident records
- Providing accurate information for performance reports
- Organising and minuting meetings
- Involvement in projects and policy reviews
- Gathering information for incident reports
- Supporting responses to Freedom of Information requests
- Reviewing and following up on action plans
- Supporting statutory reporting and involving patients and relatives
For full details, please refer to the Job Description and Person Specification: LNKD1_UKTJ
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Patient Safety Incident Management Team Business Support Officer employer: The Blood Cancer Foundation of Michigan
Contact Detail:
The Blood Cancer Foundation of Michigan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Safety Incident Management Team Business Support Officer
✨Tip Number 1
Familiarise yourself with the Patient Safety Incident Response Framework (PSIRF) and its key components. Understanding this framework will not only help you in interviews but also demonstrate your commitment to patient safety and your proactive approach to learning.
✨Tip Number 2
Network with current or former employees of the Patient Safety Incident Management Team. Engaging with them can provide you with insider knowledge about the team dynamics, expectations, and the specific challenges they face, which can be invaluable during discussions.
✨Tip Number 3
Prepare to discuss your experience with database management and incident reporting systems. Be ready to share specific examples of how you've successfully managed data or improved processes in previous roles, as this will highlight your analytical skills.
✨Tip Number 4
Showcase your interpersonal skills by preparing for role-play scenarios that may arise during the interview. Being able to demonstrate how you would handle sensitive conversations or liaise with various stakeholders will set you apart as a candidate who can effectively contribute to the team's goals.
We think you need these skills to ace Patient Safety Incident Management Team Business Support Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and skills required for the Patient Safety Incident Management Team Business Support Officer position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Skills: Emphasise your database management, administrative, and analytical skills in your CV and cover letter. Provide specific examples of how you've used these skills in previous roles to demonstrate your capability.
Showcase Interpersonal Skills: Since strong interpersonal skills are essential for this role, include examples of how you've successfully liaised with various stakeholders in complex situations. This will show your ability to build relationships and handle sensitive matters.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for patient safety and your commitment to contributing to a culture of learning and safety. Make sure to express your enthusiasm for the role and how you can make a difference within the team.
How to prepare for a job interview at The Blood Cancer Foundation of Michigan
✨Understand the PSIRF Framework
Make sure you have a solid grasp of the Patient Safety Incident Response Framework (PSIRF). Familiarise yourself with its key components and how it impacts patient safety. This will show your commitment to the role and your understanding of the team's objectives.
✨Demonstrate Your Analytical Skills
Prepare examples that showcase your database management and analytical skills. Be ready to discuss how you've used these skills in previous roles to improve processes or solve problems, as this is crucial for the position.
✨Showcase Your Interpersonal Skills
Since the role involves liaising with various agencies on sensitive matters, be prepared to discuss your experience in building relationships and handling complex situations. Highlight any relevant experiences where your interpersonal skills made a difference.
✨Be Ready to Ask Questions
Confidence in asking questions is key for this role. Prepare thoughtful questions about the team’s current projects or challenges they face. This not only shows your interest but also your willingness to engage and contribute positively.
