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- Tasks: Support our Field Team with admin tasks and ensure smooth operations.
- Company: Join Bluecrest Wellness, a purpose-driven organisation focused on health confidence.
- Benefits: Enjoy a competitive salary, bonuses, health assessments, and flexible working options.
- Why this job: Make a meaningful impact while working in a fun, collaborative environment.
- Qualifications: Strong planning skills, Microsoft Office experience, and excellent communication abilities required.
- Other info: Hybrid role with opportunities for personal growth and development.
The predicted salary is between 22000 - 30000 £ per year.
Bluecrest Wellness Chichester, United Kingdom Field Operations
Warning! Vacancy not published
Company Description
An organisation with a strong purpose, vision and goal – we\’re all about living health confident.
Position
Field Administration Executive
Worthing, West Sussex
£26,000 per year plus performance-based bonus
Full time, Permanent
Join Abbie, Issy, Tara, Zoe and become an integral part of our Field Support team. Your hard work and contributions will play a key role in the overall administrative support of our teams out in the Field, enabling them to deliver exceptional standards of care. As a team, you will be responsible for meeting all team priorities and ensuring confidentiality and other controls are maintained.
On the surface, we pride ourselves on being a team that manages multiple priorities and workloads without compromising on overall quality. Under the surface, we are a collaborative and supportive group that work well together and like to have fun whilst achieving our goals.
If you\’re ready to make a meaningful impact, we’d love to have you on board.
What we can offer you in return*
- A competitive salary of £26,000 per year
- Annual performance based bonus of £3,000 per year (paid quarterly)
- Four free Health Assessments per year, which can be used by yourself, family or friends
- A further 50% off any additional testing
- 23 days annual leave, rising to 25 days after 1 year, and rising an extra day each year up to 28 days – plus bank holidays on top!
- Sophos@Home protection
- EAP Scheme
- Enhanced family leave
- Life Insurance
- Employee referral bonus scheme of up to £1,000
- Matched company pension (up to 5% or up to capped amount)
- Cycle to Work Scheme
- Employee Charity Sponsorship Scheme
- Discounted Gym Membership
- Home office allowance – yearly allowance of £130 to make working from home more comfortable!
*After qualifying period & subject to terms and conditions and/or eligibility.
You’ll be responsible for…*
- Using key business systems to manage tickets raised by the Field Team and respond in a timely manner in line with agreed SLA’s
- Managing the Field Support telephone line and click to chat function, to ensure that all queries are dealt with as soon as they arise
- Organising own workloads and priorities on a day-to-day basis
- Researching and answering all queries, liaising with other departments if required and take appropriate action
- Booking hotel accommodation for the Field Team working towards agreed KPI’s to minimise costs
- Working closely with the results team to proactively chase and update any outstanding
- Biometrics and ECG Results that occur and highlight potential trends to the HAS Managers so that further training can be provided
- Liaising effectively with relevant team members to ensure smooth running clinics
- Assisting with rota requests and/or cancellations/reschedules and sickness cover supporting the Resource Planner
- Reviewing timesheets and expenses. Ensure that these have been completed and approved
- Supporting HAS Managers through note taking on key investigations and disciplinary meetings
- Taking full responsibility for regularly updating own knowledge against all field regulations, company products, processes, and procedures
*There may be on call requirements for this role
The Hours
- Full time – 37.5 hours per week total
- Permanent
- Hybrid – minimum of 1-2 days in our Worthing Head Office per week
- Able to work any days between Monday to Sunday
- Able to work any times between 6am and 10pm
- Currently the rota for this role is either 7am – 5pm or 11am – 9pm (this will be during the weekdays), weekends will be 8am – 6pm. Please note these hours could change based on rota/role requirements
Requirements
To be successful in this role, we’d like you to be able to demonstrate some of the following key skills, knowledge experience or behaviours..
- Excellent planning and organisation
- Prior experience using Microsoft Office Applications – Excel in particular, and strong computer literacy
- Strong communication with the ability to provide clear and concise feedback
- Be a natural conversationalist
- Be able to communicate confidently both over the phone and in person
- The ability to work in pressurised situations
- Be responsible by nature, and be able to take accountability for your actions
- Extensive customer service experience
Other information
The next steps…
So, if you think you’ve got some exceptional skills to offer us as part of our Field Support Team, and Bluecrest feels like a place where you can belong, we’d love to learn more about you. If your application is successful, the next steps will be a call from a member of our recruitment team to have the chance to get to know each other even better!
Bluecrest Wellness is a proud promoter of the Equality Act 2010. We believe in fair treatment of all our employees and commit to promoting diversity in our employment practices. We do not discriminate in employment based on race, religion, sexual orientation, national origin, political affiliation, disability, age, marital status, medical history, parental status or genetic information.
We base all our employment decisions on merit, job requirements and organisational needs.
Our mission at Bluecrest is to welcome everyone and create inclusive teams. We celebrate difference and encourage everyone to join us and be themselves at work.
Other Info
- The post you are applying for is exempt from the provision of Section 4(2) of the Rehabilitation of Offenders Act 1974 (Exceptions) (Amendment) Orders 1975 and 2001 and therefore all convictions, cautions and bind-overs, including those regarded as ‘spent’, must be declared.
- We kindly ask recruitment agencies to refrain from contacting us.
- Any personal information you share with us will be treated in line with our company Privacy Policy.
- At present we are unable to provide sponsorship of Visa’s for our vacancies
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Administration Executive employer: Bluecrest Health Screening Limited
Contact Detail:
Bluecrest Health Screening Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administration Executive
✨Tip Number 1
Familiarise yourself with the key business systems mentioned in the job description. Understanding how to manage tickets and respond to queries efficiently will show your proactive approach during the interview.
✨Tip Number 2
Brush up on your Microsoft Office skills, especially Excel. Being able to demonstrate your proficiency in these applications can set you apart from other candidates.
✨Tip Number 3
Prepare examples of your previous customer service experience. Highlight situations where you effectively communicated under pressure, as this is a key requirement for the role.
✨Tip Number 4
Research Bluecrest Wellness and their mission. Showing that you align with their values and understand their goals can make a strong impression during your interview.
We think you need these skills to ace Administration Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of the Administration Executive role. Emphasise your organisational skills, customer service experience, and proficiency in Microsoft Office, particularly Excel.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific examples from your past experiences that demonstrate your ability to manage multiple priorities and work effectively under pressure.
Highlight Key Skills: In your application, clearly outline your communication skills and ability to provide clear feedback. Use examples to illustrate how you've successfully handled similar situations in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Bluecrest Health Screening Limited
✨Showcase Your Organisational Skills
As an Administration Executive, you'll need to demonstrate excellent planning and organisation. Prepare examples from your past experiences where you successfully managed multiple tasks or projects simultaneously, highlighting how you prioritised effectively.
✨Familiarise Yourself with Microsoft Office
Since strong computer literacy, especially in Excel, is crucial for this role, brush up on your skills before the interview. Be ready to discuss how you've used these applications in previous roles, particularly in managing data or creating reports.
✨Practice Clear Communication
Effective communication is key in this position. Practice articulating your thoughts clearly and concisely, both verbally and in writing. You might even want to prepare a few scenarios where you had to communicate complex information simply.
✨Demonstrate Customer Service Experience
With extensive customer service experience being a requirement, think of specific instances where you provided exceptional service. Be prepared to share how you handled challenging situations and what you learned from them.
