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- Tasks: Lead and support a dynamic team in a busy café environment.
- Company: Join the National Trust, known for its exceptional food and hospitality across 185 cafes.
- Benefits: Enjoy perks like flexible working, discounts, and a substantial pension scheme.
- Why this job: Be part of a vibrant culture that values diversity and community impact.
- Qualifications: Experience in leadership, budgeting, and a passion for customer service required.
- Other info: Internal applicants only; apply by February 2, 2025.
The predicted salary is between 22838 - 42838 £ per year.
Job Description
Are you looking for the next step in your career in food and beverage? The National Trust is renowned for its food and hospitality. We run 185 cafes all over England, Wales and Northern Ireland, and we'd love you to join us.
We're looking for a Food and Beverage Manager to join us. Because we are in a rural area, please think about how you'd be able to get here for work, before applying for the job.
Benefits: We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you.
Hours:This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year.Weekends and bank holiday working is essential but no evenings. Christmas day and Boxing day off.
Salary: £28,548
Duration: Permanent
Interview date:WC 04 February 2025
What it's like to work here
Corfe Castle is a famous monument in Dorset landscape and our F&B offer plays a pivotal role in ensuring great visitor experience. Our Tea Rooms offer classic offer consisting of delicious cakes, bakes and light meals. Team consists of our 'core' team members that helps us deliver service throughout the whole year but overall number increases in run-up to Spring and Summer holidays.
To find out more about what it's like to work in a food and beverage team for the National Trust, clickhere towatch our video.
What you'll be doing
As Food and Beverage Manager, you'll lead and support your team at one of the National Trust's busy visitor attractions. This involves handling things behind the scenes, from administration to developing people and everything in between. You'll be championing outstanding customer service and keeping presentation standards high, to help give all our visitors an enjoyable day.
You'll be responsible for leading and running our café on a day-to-day basis, so the team can get on with doing what they do best. It's a busy, lively place, and we want to make sure that we always give visitors the best service every time.
You'll help to build a great place to work for your team. You'll recruit and train versatile and hard-working people, and encourage high achievement by setting objectives and reviewing their performance. You might also be needed to support the wider property team from time to time.
You'll work with the Area Manager to set and achieve financial targets that will increase profitability, as well as overseeing results and acting when needed. Where you can, you'll find ways to improve things, based on feedback from the team and visitors.
We'll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish.
You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role.
Who we're looking for
We'd love to hear from you if you're:
• Experienced as a leader, with skills including setting personal objectives and providing development.
• Familiar with budgets, increasing income and controlling costs (including managing stock and waste).
• Confident with identifying new opportunities and making strategic decisions for the future of your department.
• Good with people, with a can-do attitude.
• Aware of health and safety compliance.
The package
The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.
• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places
Click here to find out moreabout the benefits we offer to support you.
*Internal Applicants only
Our colleagues work for the National Trust in many locations and sometimes don't have easy access to internal vacancy listings. Using the internet ensures we can reach as many of our colleagues as possible. We appreciate that this can be frustrating for external talent. Do note that some roles are released externally after an initial period of time.
Closing Date: 02 February 2025
To apply for this vacancy simply click the 'apply' button in the top right hand side of the page.
If you need any help with your application, i.e. due to technical difficulties, please call us on 0370 240 0274 or email us at
If you require an adjustment to the application process, for example due to disability or medical condition, please call us on 0370 240 0274 or email us at and we'll support you as best as we can. For examples of how, please see our supporting you page.
EqualOpportunities Statement
The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here .
Safeguarding Statement
The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre.
Please note we reserve the right to close this advert early and therefore we encourage you to apply for this position early.
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Food & Beverage Manager employer: The National Trust
Contact Detail:
The National Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Manager
✨Tip Number 1
Familiarize yourself with the National Trust's values and mission. Understanding our commitment to inclusivity and community engagement will help you align your approach and demonstrate how you can contribute to our goals during the interview.
✨Tip Number 2
Highlight your leadership experience in food and beverage management. Be ready to share specific examples of how you've successfully led a team, set objectives, and improved service standards in previous roles.
✨Tip Number 3
Prepare to discuss your experience with budgeting and financial management. Think of instances where you've increased income or controlled costs effectively, as this is crucial for the role.
✨Tip Number 4
Show your passion for customer service. Be prepared to explain how you ensure high-quality visitor experiences and how you would maintain presentation standards in a busy café environment.
We think you need these skills to ace Food & Beverage Manager
Some tips for your application 🫡
Understand the Role: Make sure you thoroughly read the job description for the Food & Beverage Manager position. Understand the key responsibilities and required skills, such as leadership, budget management, and customer service.
Tailor Your CV: Customize your CV to highlight relevant experience in food and beverage management. Emphasize your leadership skills, experience with budgets, and any previous roles that involved customer service or team development.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for food and beverage management. Mention specific experiences that align with the responsibilities of the role and express your enthusiasm for working with the National Trust.
Highlight Your Availability: Since the role requires weekend and bank holiday work, make sure to mention your availability in your application. This shows that you are aware of the job requirements and are willing to meet them.
How to prepare for a job interview at The National Trust
✨Show Your Leadership Skills
As a Food & Beverage Manager, you'll need to demonstrate your leadership abilities. Be prepared to discuss your experience in setting objectives for your team and how you've supported their development in previous roles.
✨Understand Financial Management
Familiarity with budgets and financial targets is crucial. Be ready to talk about how you've previously managed costs, increased income, and controlled stock and waste in a food and beverage setting.
✨Emphasize Customer Service Excellence
The National Trust values outstanding customer service. Prepare examples of how you've championed high service standards in past positions and how you plan to maintain these at the café.
✨Discuss Health and Safety Compliance
Health and safety are paramount in food and beverage management. Be sure to highlight your knowledge of compliance regulations and any relevant training you've completed in food safety and allergens.
