At a Glance
- Tasks: Engage with residents and families while providing top-notch service in dining and bar areas.
- Company: Join Barchester, a leader in care homes dedicated to creating warm and welcoming environments.
- Benefits: Enjoy free training, wellbeing tools, retail discounts, and a rewarding referral bonus scheme.
- Why this job: Make a real difference in residents' lives while developing your skills in a supportive culture.
- Qualifications: No specific qualifications needed, but experience in hospitality is a plus; must be 18+.
- Other info: Be part of a team that values your contributions with recognition programs and awards.
The predicted salary is between 24000 - 36000 £ per year.
Job Description
As a Hospitality Host at a Barchester care home, you'll help to create a stimulating environment for our residents so that we can give them the all-round care and support they deserve. We want our homes to be warm and welcoming with interesting events and first-class hospitality. As a Hospitality Host, you'll have an important part to play in making sure that happens. In particular, you'll provide a friendly, engaging and helpful service in our dining room and bar areas. It's a fulfilling role that will give you a real opportunity to enhance the lives of all our residents.
ABOUT YOU
You don't need any particular qualifications to join us as a Hospitality Host, but experience in a similar setting would be ideal. Personable and caring, you'll take a genuine interest in our residents, engaging with them and their families on a regular basis. If that sounds like you, we'll give you every opportunity to develop your skills further with courses that are designed to give you confidence in all aspects of your role. Because you might be serving alcohol, you'll need to be over the age of 18.
REWARDS PACKAGE
In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including:
Free training and development for all roles
Access to wellbeing and support tools
A range of retail discounts and savings
Unlimited referrals with our Refer a Friend' bonus scheme
Employee of the Month' rewards and Long Service Awards'
And so much more!
If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.
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Hospitality - Host/Hostess employer: Barchester Healthcare
Contact Detail:
Barchester Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality - Host/Hostess
✨Tip Number 1
Make sure to showcase your interpersonal skills during any interactions you have with our team. Being personable and caring is key for a Hospitality Host, so let your genuine interest in people shine through.
✨Tip Number 2
Familiarize yourself with the specific needs and preferences of residents in care homes. Understanding their backgrounds and interests can help you engage more effectively and create a warm atmosphere.
✨Tip Number 3
If you have previous experience in hospitality or customer service, be ready to share specific examples of how you provided excellent service. This will demonstrate your capability to enhance the dining experience for our residents.
✨Tip Number 4
Show enthusiasm for learning and development opportunities. Mentioning your willingness to participate in training courses can highlight your commitment to improving your skills and providing top-notch service.
We think you need these skills to ace Hospitality - Host/Hostess
Some tips for your application 🫡
Understand the Role: Take some time to thoroughly read the job description for the Hospitality Host position. Understand the key responsibilities and the qualities that Barchester is looking for in a candidate.
Highlight Relevant Experience: Even though specific qualifications are not required, emphasize any relevant experience you have in hospitality or care settings. Share examples of how you've engaged with people and provided excellent service.
Show Your Personality: Since the role requires a personable and caring attitude, make sure your application reflects your personality. Use a friendly tone and share anecdotes that demonstrate your ability to connect with residents and their families.
Tailor Your Application: Customize your CV and cover letter to align with the values and mission of Barchester. Mention your interest in enhancing the lives of residents and your commitment to providing first-class hospitality.
How to prepare for a job interview at Barchester Healthcare
✨Show Your People Skills
As a Hospitality Host, your ability to connect with residents and their families is crucial. Be prepared to share examples of how you've engaged with others in previous roles, highlighting your personable and caring nature.
✨Demonstrate Your Understanding of Hospitality
Familiarize yourself with the key aspects of hospitality, especially in a care home setting. Discuss how you would create a warm and welcoming environment, and be ready to suggest ideas for interesting events that could enhance residents' experiences.
✨Express Your Willingness to Learn
Since the role offers opportunities for training and development, express your enthusiasm for learning new skills. Mention any relevant experience you have and how you are eager to build on that knowledge to provide the best service possible.
✨Be Ready to Discuss Teamwork
Collaboration is key in a care home environment. Prepare to talk about your experience working in teams, how you contribute to a positive atmosphere, and how you handle challenges with colleagues to ensure the best care for residents.