Membership Specialist

Membership Specialist

St Albans Full-Time 21000 - 49000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Engage with pet parents, lead brand ambassadors, and manage clinic memberships.
  • Company: Join a revolutionary subscription service transforming veterinary care for pets and their owners.
  • Benefits: Enjoy a starting salary of £35,000 plus performance bonuses and career growth opportunities.
  • Why this job: Make a real impact on pet wellbeing while working in a supportive, friendly team.
  • Qualifications: Must be organized, entrepreneurial, and a passionate advocate for pets.
  • Other info: Be part of a mission-driven company backed by £7M from top-tier investors.

The predicted salary is between 21000 - 49000 £ per year.

Illuminate is thrilled to join forces with a trailblazing subscription and membership service in the veterinary world. Here, the wellbeing of pets, owners, and veterinary professionals is at the heart of everything.

Role Overview: We\’re on the hunt for a passionate Membership Executive who loves pets, forges meaningful connections, and delivers top-notch service. If you are an animal lover with a knack for relationship building and business development, you might be our perfect match!

Your Impact:

  • Develop and implement innovative strategies to engage with local pet parents.
  • Lead a team of brand ambassadors, amplifying our mission together.
  • Manage the clinic\’s waitlist and invite prospective members to explore our services.
  • Host tours and events that create lasting impressions and drive membership.
  • Champion your clinic\’s success, focusing on sales performance and growth.
  • Be the friendly face for members, ensuring a seamless and delightful journey.
  • Foster high retention rates and reconnect with members to meet their needs.
  • Cultivate strong relationships within the clinic and broader team.

Who You Are:

  • Expert organizer who handles multiple priorities with ease.
  • Entrepreneurial spirit, always exploring new marketing strategies.
  • Warm and genuine presence, more friend than salesperson.
  • Effective communicator and inspiring leader.
  • Ready to take on responsibility and drive success.
  • Above all, a devoted advocate for pets and their wellbeing.

What\’s in It for You:

  • Join a venture revolutionizing veterinary care, backed by £7M from top-tier VCs.
  • Grow and learn with a talented team, with ample career advancement opportunities.
  • Be part of a proven business model making waves internationally.
  • Thrive in a friendly, collaborative team environment where everyone is valued.

Compensation: Starting salary of £35,000 + generous performance-based bonus.

Ready to blend your love for animals with business acumen in an exciting role? Apply today to make a difference in the lives of pets and their families

Membership Specialist employer: Illuminate Recruitment Ltd

Illuminate is an exceptional employer for those passionate about pets and community engagement. With a strong focus on employee growth, you will have the opportunity to develop innovative strategies and lead a team of brand ambassadors in a supportive, collaborative environment. Enjoy a competitive starting salary, generous performance-based bonuses, and the chance to be part of a revolutionary venture in veterinary care that values your contributions and fosters meaningful connections.
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Contact Detail:

Illuminate Recruitment Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Membership Specialist

Tip Number 1

Show your passion for pets! When you connect with us, make sure to highlight your love for animals and any relevant experiences you've had in the veterinary field or with pet care. This will resonate well with our mission.

Tip Number 2

Demonstrate your relationship-building skills. Think of specific examples where you've successfully engaged with customers or built strong connections in previous roles. We value a warm and genuine presence!

Tip Number 3

Be prepared to discuss innovative marketing strategies. Since we're looking for someone with an entrepreneurial spirit, come ready with ideas on how to engage local pet parents and drive membership growth.

Tip Number 4

Familiarize yourself with our services and the veterinary industry. Understanding what we offer and the challenges faced by pet owners and clinics will help you stand out as a candidate who is truly invested in our mission.

We think you need these skills to ace Membership Specialist

Relationship Building
Customer Service Excellence
Team Leadership
Event Planning
Sales Performance Management
Marketing Strategy Development
Organizational Skills
Effective Communication
Entrepreneurial Mindset
Community Engagement
Retention Strategies
Problem-Solving Skills
Passion for Animal Welfare
Networking Skills

Some tips for your application 🫡

Show Your Passion for Pets: In your application, make sure to express your love for animals and how it drives your desire to work in this role. Share any relevant experiences that highlight your commitment to pet wellbeing.

Highlight Relationship-Building Skills: Emphasize your ability to forge meaningful connections. Provide examples of past experiences where you successfully built relationships, whether in a professional or personal context.

Demonstrate Organizational Skills: Since the role requires handling multiple priorities, showcase your organizational skills. Mention specific tools or methods you use to stay organized and manage tasks effectively.

Tailor Your Application: Customize your CV and cover letter to reflect the job description. Use keywords from the listing, such as 'entrepreneurial spirit' and 'effective communicator', to align your application with what the company is looking for.

How to prepare for a job interview at Illuminate Recruitment Ltd

Show Your Passion for Pets

Make sure to express your love for animals during the interview. Share personal stories or experiences that highlight your commitment to pet wellbeing, as this role is all about connecting with pet parents and advocating for their needs.

Demonstrate Relationship-Building Skills

Prepare examples of how you've successfully built relationships in previous roles. Discuss your approach to engaging with clients or team members, as this position requires a warm and genuine presence to foster connections.

Highlight Your Organizational Skills

Since the role involves managing multiple priorities, be ready to discuss how you stay organized and handle various tasks efficiently. Share specific tools or methods you use to keep track of your responsibilities.

Be Ready to Discuss Innovative Strategies

Think about creative marketing strategies you've implemented in the past. Be prepared to share ideas on how you would engage local pet parents and drive membership, showcasing your entrepreneurial spirit.

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