Head of Installer Network (London)

About Installio

Residential heating makes up 17% of the UKs carbon emissionsyet just 1% of homes use heat pumps. With 20B+ market growth on the horizon and government support accelerating adoption, the opportunity is massive.

At Installio, were tackling the biggest barrier to scale: installation. Our mission is to unlock the UK\’s green collar workforce using technology to enable faster, better, and more scalable installs.Working directly with homeowners as well as installing on behalf B2B partners such as E.ONand Good Energy, our tech-enabled installation platform helps deliver and grow heat pump installation capacity at scale.

Experienced third time founders (ex-McKinsey, ex-Bloomberg), were backed by VC and industry leaders, embedded with major B2B players, growing fast and just getting started. Were building a national network of best-in-class engineers / installers who take pride in their work and want to lead the clean energy transition. As we scale, were looking for a Head of Installer Network to take the lead.

The role

Youll be responsible for identifying, onboarding, and retaining top-tier heat pump installer teams across the UK, building a high-performing, mission-aligned network.

This is a pivotal leadership role focused on growth, quality and community. Youll define and lead the strategy to scale our installer workforce while upholding the standards and values that define Installio.

Youll collaborate closely with operations, product, and marketing to shape the full installer journey from first contact to long-term partnership.

What youll do

• Own the installer acquisition strategy from sourcing and outreach to qualification and onboarding
• Build systems and tools to support scalable, high-quality network growth
• Design and deliver a standout onboarding experience
• Define and drive retention and engagement programmes including incentives, training and recognition
• Foster a national community of excellence supporting installer success and continuous improvement
• Work closely with product to ensure our tools are built for the installer experience
• Represent Installio externally at industry events, trade shows and partnership forums

What were looking for

• Experience in network or community buildingroles, ideally in trades, marketplaces or field service operations
• A track record of hiring, onboarding, or managing distributed contractor or workforce networks
• Highly organised, strategic and execution-focused, with strong people skills
• Passion for supporting talent, raising standards, and building community
• Knowledge of the heating, energy, or renewables sector is a plus but not essential

What youll get

• Competitive salary 50-60k and meaningful equity
• A mission-critical leadership role in a company tackling one of the UKs biggest energy challenges
• The opportunity to build a national installer network from the ground up
• Hybrid working, with a central London HQ

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