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- Tasks: Lead application support for finance systems, ensuring smooth operations and user satisfaction.
- Company: Join a fast-growing FTSE250 company providing innovative solutions to the Professional Services sector.
- Benefits: Enjoy a competitive salary, hybrid working, bonus, pension contribution, and private medical insurance.
- Why this job: Be part of a dynamic team in a reputable company making an impact in the finance sector.
- Qualifications: Experience in application support and finance systems is essential; strong problem-solving skills are a must.
- Other info: This role offers opportunities for professional growth and development in a supportive environment.
Senior Application Support Specialist – Finance Systems
Do you have the skills to fill this role Read the complete details below, and make your application today.
Package: £75,000 – £90,000 + 10% bonus + 9% Pension Contribution + Private Medical
Location: Manchester (hybrid working)
My client is a rapidly growing FTSE250 international organisation offering a range of solutions to the global Professional Services sector. They are seeking a Senior Application Support Specialist – Finance Systems to lead the support, enhancement, and optimisation of their finance systems as part of the Application Support function, with primary focus on Sage Intacct and Concur.
The Role
* Serve as the technical and functional expert for their financial applications within a collaborative team environment, ensuring system reliability, process efficiency, and regulatory compliance whilst supporting business growth and operational excellence
* Working closely with the Application Support team, Finance stakeholders, and Software Engineering team, you will bridge the gap between business requirements and technical implementation, driving continuous improvement of their financial technology capabilities within their Microsoft-centric, Azure-native environment
* Collaborate with cross-functional teams to gather, document, and analyse business requirements for financial system enhancements and solutions
* Proactively identify opportunities to enhance financial workflows and system usage, contributing to continuous improvement initiatives
* Lead finance technology projects, offering subject matter expertise and supporting successful delivery within agreed timescales and budgets
* Lead the implementation of new features, system upgrades, and customisations, ensuring comprehensive testing, validation, and minimal disruption to business operations
* Support integration projects between Sage, Concur, and other business systems, working with the Software Engineering team and existing Workato platform
* Deliver training sessions for new Finance team members and provide ongoing user support across all system functionality
* Contribute to Application Support team knowledge base and participate in cross-training initiatives with other Application Specialists
The Person
* Technical system experience of Sage Intacct and Concur, including maintenance, upgrades, configuration, and optimisation (beyond standard user-level experience)
* Demonstrated experience of leading system upgrades, integrations, and implementations in finance environments
* Strong Microsoft Office 365 suite knowledge, particularly Excel and PowerBI for data analysis and reporting
* Understanding of system integration concepts and experience working with middleware platforms
* Demonstrated organisational and project management skills with ability to manage multiple initiatives simultaneously
* Strong appreciation of accounting principles, financial operations, and regulatory compliance requirements
Based at their Manchester office, the role supports hybrid working with 2 days per week home-based once you are up-to-speed.
This is a fantastic opportunity to join a leading organisation at an exciting time with genuine opportunities for career development and progression. Alongside their attractive salary, they also offer a very generous pension contribution, private medical, the ability to ‘buy and sell’ holidays and a share incentive plan.
If you feel you have the qualities our client is seeking, please forward your CV and covering letter indicating your current package to Ian Miller at GEM Partnership or for a discreet conversation call our Peterlee office.
GEM Partnership is acting as an employment agency on this vacancy
Senior Application Support Specialist - Finance Systems employer: Gem Partnership
Contact Detail:
Gem Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Application Support Specialist - Finance Systems
✨Tip Number 1
Familiarise yourself with the specific finance systems and applications that are commonly used in the Professional Services sector. This knowledge will not only help you stand out but also demonstrate your commitment to understanding the role.
✨Tip Number 2
Network with current or former employees of the organisation to gain insights into their culture and expectations. This can provide you with valuable information that you can use during interviews to show how you align with their values.
✨Tip Number 3
Prepare to discuss your experience with troubleshooting and resolving application issues, particularly in finance systems. Be ready to share specific examples that highlight your problem-solving skills and technical expertise.
✨Tip Number 4
Stay updated on the latest trends and technologies in finance systems. Being knowledgeable about emerging tools and practices can set you apart as a forward-thinking candidate who is ready to contribute to the company's growth.
We think you need these skills to ace Senior Application Support Specialist - Finance Systems
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Senior Application Support Specialist - Finance Systems position. Tailor your application to highlight relevant experience in finance systems and application support.
Highlight Relevant Experience: In your CV and cover letter, emphasise your previous roles related to application support, particularly in finance systems. Use specific examples to demonstrate your problem-solving skills and technical expertise.
Craft a Compelling Cover Letter: Write a personalised cover letter that addresses the hiring manager. Explain why you are interested in this role and how your skills align with the company's needs. Mention your understanding of the Professional Services sector and how you can contribute to their growth.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Senior Application Support Specialist.
How to prepare for a job interview at Gem Partnership
✨Understand the Finance Systems
Make sure you have a solid grasp of the finance systems relevant to the role. Research common applications used in the industry and be prepared to discuss how you've supported or implemented these systems in your previous roles.
✨Showcase Your Problem-Solving Skills
As a Senior Application Support Specialist, you'll need to demonstrate your ability to troubleshoot and resolve issues efficiently. Prepare examples of past challenges you've faced and how you successfully navigated them.
✨Highlight Leadership Experience
Since this role involves leading support initiatives, be ready to talk about your leadership experience. Discuss any instances where you've guided a team or project, and how you motivated others to achieve their goals.
✨Prepare Questions for Them
Interviews are a two-way street. Prepare insightful questions about the company's culture, the team you'll be working with, and the specific challenges they face in their finance systems. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
