Store Manager

Store Manager

Bath Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team to maximise sales and achieve store targets in a fast-paced environment.
  • Company: Join the British Heart Foundation, making a real impact on communities and sustainability.
  • Benefits: Enjoy 38 days annual leave, flexible working, and generous staff discounts.
  • Why this job: Be part of a mission-driven organisation funding lifesaving research while developing your career.
  • Qualifications: Experience in retail or customer service, with strong leadership and commercial awareness.
  • Other info: Flexibility required for weekend and bank holiday shifts; join a diverse and inclusive team.

The predicted salary is between 30000 - 42000 £ per year.

The opportunity

Would you like to make an impact by leading one of our fashion store teams that are community based, offer amazing choice and genuine sustainability?

What does this role involve?

As a Store Manager you will be accountable for your stores performance, maximising sales through physical and digital channels, and achieving store targets by leading an inclusive and diverse team that consistently demonstrate the BHF values .

Each day is different in this varied, fast paced and hands on role. Due to the volume of deliveries and donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life saving research.

What are we looking for?

  • Experience working in a customer facing role in retail, hospitality or service industry
  • Experience of leading, motivating and developing teams
  • Commercial awareness
  • Ability to achieve sales targets
  • Committed to achieving the highest retail standards at all times
  • Able to work under own initiative and take a proactive approach to changing business needs and objectives
  • Thrives working in a hands on, fast-paced environment
  • An understanding of budgets and P&L
  • Our stores are fast-paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis.

    What’s important to us?

    At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online.

    Our vision is a world where everyone has a healthier heart for longer. We\’ll get there by funding cutting-edge research and innovation, which hold the keys to saving and improving more lives.

    In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come.

    Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

    Why join the BHF?

    We have a strong culture of internal progression and will actively support you to develop your career.

    Our generous staff benefits include:

  • 38 days annual leave (plus the option to buy and sell leave)
  • Holistic support leave of up to 10 additional days off each year
  • Enhanced family policies (maternity, paternity and adoption leave)
  • Wagestream – early access to your wages
  • 25% staff discount
  • Health cash plan (Dental, Optical, Therapies, etc)
  • Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
  • Pension with employer contribution of up to 10%
  • Cycle to work scheme
  • Discounts on gym memberships
  • Discounts with a wide range of retailers
  • Ready to apply?

    To apply, please follow these simple steps:

  • Click the “Apply” button below.
  • You’ll be seamlessly redirected to the BHF Careers page .
  • Complete the application form, submit your CV and upload your employment history.
  • What do I need to know?

    DBS Check : Any offer of employment is subject to a satisfactory DBS check

    Inclusivity Matters : We’re committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process

    Act Swiftly : Early applications are encouraged. We’ll be reviewing submissions throughout the advertising period and may close the advert early

    Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.

    Store Manager employer: British Heart Foundation

    The British Heart Foundation (BHF) is an exceptional employer, offering a vibrant work culture that prioritises community engagement and sustainability. As a Store Manager in Bath, you will lead a diverse team while enjoying generous benefits such as 38 days of annual leave, enhanced family policies, and opportunities for career progression. Join us in making a meaningful impact by funding life-saving research and reducing waste, all within a supportive environment that values equality and inclusion.
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    Contact Detail:

    British Heart Foundation Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Store Manager

    Tip Number 1

    Familiarise yourself with the British Heart Foundation's mission and values. Understanding their commitment to sustainability and community engagement will help you align your leadership style with their goals, making you a more attractive candidate.

    Tip Number 2

    Showcase your experience in leading diverse teams by preparing examples of how you've motivated and developed staff in previous roles. Highlighting your ability to create an inclusive environment will resonate well with BHF's values.

    Tip Number 3

    Be ready to discuss your commercial awareness and how you've achieved sales targets in past positions. Prepare specific metrics or achievements that demonstrate your capability to drive performance in a retail setting.

    Tip Number 4

    Since the role requires flexibility, think about your availability and be prepared to discuss how you can accommodate weekend and bank holiday shifts. Showing your willingness to adapt will reflect positively on your application.

    We think you need these skills to ace Store Manager

    Leadership Skills
    Team Motivation and Development
    Customer Service Excellence
    Sales Target Achievement
    Commercial Awareness
    Retail Standards Compliance
    Proactive Problem-Solving
    Budget Management
    Flexibility and Adaptability
    Hands-on Approach
    Communication Skills
    Community Engagement
    Time Management
    Conflict Resolution

    Some tips for your application 🫡

    Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Store Manager position. Highlight key skills such as leadership, commercial awareness, and customer service experience in your application.

    Tailor Your CV: Customise your CV to reflect your relevant experience in retail or customer-facing roles. Emphasise your achievements in leading teams, achieving sales targets, and any experience with budgets and P&L.

    Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the British Heart Foundation's mission. Mention specific examples of how you have led diverse teams and contributed to community initiatives in previous positions.

    Highlight Your Flexibility: Since the role requires flexibility to work weekends and bank holidays, make sure to mention your availability in your application. This shows your commitment to meeting the needs of the store and its operations.

    How to prepare for a job interview at British Heart Foundation

    Show Your Leadership Skills

    As a Store Manager, you'll need to demonstrate your ability to lead and motivate a diverse team. Prepare examples from your past experiences where you've successfully managed a team, highlighting how you inspired them to achieve targets.

    Understand the Business

    Familiarise yourself with the British Heart Foundation's mission and values. Be ready to discuss how you can contribute to their goals, especially in terms of sustainability and community engagement, as these are key aspects of the role.

    Prepare for Scenario Questions

    Expect questions that assess your problem-solving skills in a fast-paced environment. Think of scenarios where you've had to adapt quickly to changing business needs or resolve conflicts within your team.

    Demonstrate Commercial Awareness

    Be prepared to discuss how you would maximise sales through both physical and digital channels. Show that you understand the importance of achieving sales targets and managing budgets effectively.

    Store Manager
    British Heart Foundation
    Location: Bath
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