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- Tasks: Join our team to deliver responsive repairs and ensure homes are safe and well-maintained.
- Company: The Guinness Partnership provides affordable housing and services for nearly 160,000 residents across England.
- Benefits: Enjoy a competitive salary, generous holiday, healthcare plans, and a great pension scheme.
- Why this job: Be part of a customer-focused team making a real difference in people's lives while developing your skills.
- Qualifications: You need NVQ Level 3 in your trade and experience in multi-trade skills and customer service.
- Other info: Full-time role with a company vehicle, out-of-hours callout pay, and opportunities for personal growth.
ABOUT US
Make sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below.
The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Guinness Property, our in-house maintenance service, delivers repairs to 55,000 of our homes. Our national teams deliver rapid-response housing repairs, maintenance, and improvement services to ensure our residents homes are safe and maintained to a high standard.
The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
JOB DESCRIPTION
Our Repairs and Maintenance teams play an important role in delivering our vision of providing great homes and great service. They offer vital support, ensuring that our homes are safe, warm, and dry, and where everything works; Places where our residents are proud to live.
About the role
We are looking to add a Multi-Skilled Joiner to our team covering sites in Crawley and Brighton, you will contribute to the delivery of responsive repairs by applying your joinery expertise, alongside tiling and a variety of general multi-skilled tasks.
This is a full time, permanent vacancy, working 39 hours per week, and there is a requirement to cover out-of-hours callout on a rota basis which offers an additional payment.
We are a customer focused organisation, so we know that how we do things is just as important as what we do. You will not only be an experienced Joiner, but you will also have great customer service skills, a willingness to go the extra mile to get the job done.
The successful candidate will live within West London to be able to reach our customer locations in a timely manner. You must have a full UK driving licence and there is a requirement for a basic DBS check which will be paid for by The Guinness Partnership.
Key essential requirements of the role
You must be able to demonstrable competence within the primary trade and various multi-trade skills and experience in basic plumbing, tiling, plastering, mould washes/treatment and flooring coverings.
Experience of working in a customer focused environment and ideally within the social housing sector, where you have delivered a great service.
Proven ability to work methodically, achieve targets, follow agreed procedures and accurately record information.
Ability to work with minimal supervision, demonstrating organisational and time management skills.
Ability to carry out physical tasks and apply products that remove and treat damp and mould, in accordance with Health and Safety guidelines.
Ability to operate safely, considering any environmental circumstances and possible risks.
Essential Qualifications:
NVQ Level 3 (City & Guilds) Trade Qualification or equivalent recognised competency in the primary trade.
Guinness Property have an outstanding benefits package to reward hard work and commitment to our values, this includes:
Hours of work are Monday to Friday 8:00am – 4:30pm on Monday – Thursday & 8:00am – 3:30pm on Friday.
27 Days Holiday + Bank Holidays + option to buy Extra Holidays + Allowance increases with length of service.
Company vehicle and fuel card for business use.
Out of hours call out rota.
Healthcare Cashback Plan.
Pension Contributions – up to 9% matching contributions.
3 x Life Assurance.
Employee Assistance Programme which includes access to face-to-face counselling, a stress helpline and tax, fitness and childcare advice.
A benefit scheme which pulls together a range of special offers and great deals. You can make savings on everyday shopping, fashion, electronics, travel, leisure and days out.
If you are interested in joining us and would like to apply for this position, please review the role profile to view all the key responsibilities and submit a copy of your CV.
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Benefits
Holidays We offer 25 27 days holiday a year, plus bank holidays. We will also give you the opportunity to buy up to an additional 5 days. You will also receive additional holiday in line with your length of service (1 extra day per 5 years service, capped at 4 days).
Competitive Pension Scheme We will help you save for your retirement through our workplace pension scheme. Guinness match your contribution up to 9%. To help you get the most out of your pension contributions, we operate a salary sacrifice arrangement that means you will pay less National Insurance contributions.
Benefits Portal We have a lifestyle benefits scheme, pulling together a range of special offers and great deals. You can make some great savings on everyday shopping from fashion and electronics to travel, leisure and days out and weekly supermarket shopping.
Performance Pay Annual Performance Score bonus subject to eligibility
Life Assurance For peace of mind Guinness provides three times salary life cover in the event of your death
Health Plan Options There are a couple of health care schemes available depending on the post grade
VDU/DSE Free eye test vouchers every 2 years with £55 contribution to glasses if requires for VDU work
Additional benefits include:
Access to the Finance wellbeing portal
Professional subscription annual payment
Travel season ticket loan
Car lease scheme
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Multi-Skilled - Joiner employer: Guinness Partnership
Contact Detail:
Guinness Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Multi-Skilled - Joiner
✨Tip Number 1
Familiarise yourself with the specific requirements of the role, especially the multi-trade skills like plumbing and plastering. Being able to discuss your experience in these areas during an interview will show that you understand the job's demands.
✨Tip Number 2
Highlight your customer service skills when networking or during interviews. Since this role is customer-focused, sharing examples of how you've gone the extra mile for clients can set you apart from other candidates.
✨Tip Number 3
Make sure to demonstrate your ability to work independently and manage your time effectively. Prepare to discuss situations where you've successfully completed tasks with minimal supervision, as this is a key requirement for the role.
✨Tip Number 4
If possible, connect with current or former employees of The Guinness Partnership on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Multi-Skilled - Joiner
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Joiner and any multi-trade skills you possess. Emphasise your customer service experience, especially in a housing or maintenance context, to align with the values of The Guinness Partnership.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for providing great service and your commitment to safety and quality in repairs. Mention specific examples of how you've gone the extra mile in previous roles to demonstrate your suitability for the position.
Highlight Relevant Qualifications: Ensure you clearly list your NVQ Level 3 (City & Guilds) Trade Qualification or equivalent. If you have additional certifications related to plumbing, tiling, or health and safety, make sure to include those as well.
Showcase Your Soft Skills: In your application, emphasise your organisational and time management skills. Provide examples of how you've worked independently and methodically in past roles, as these are key attributes for the Multi-Skilled Joiner position.
How to prepare for a job interview at Guinness Partnership
✨Showcase Your Skills
Make sure to highlight your experience as a Multi-Skilled Joiner. Be prepared to discuss specific projects where you've demonstrated your joinery skills, as well as your abilities in plumbing, tiling, and plastering.
✨Emphasise Customer Service
Since The Guinness Partnership values customer service, share examples of how you've gone the extra mile for clients in previous roles. This will show that you understand the importance of providing great service in a housing context.
✨Demonstrate Problem-Solving Skills
Prepare to discuss how you've tackled challenges in your previous work, especially those related to damp and mould treatment. Highlight your methodical approach and ability to follow health and safety guidelines.
✨Know the Company
Research The Guinness Partnership and their mission to provide affordable housing. Understanding their values and services will help you align your answers with what they are looking for in a candidate.
