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- Tasks: Join our team as a Full-Time Sales Assistant, creating amazing shopping experiences.
- Company: Footasylum is a vibrant retail company focused on innovation and employee growth.
- Benefits: Enjoy training, development opportunities, and a supportive work environment.
- Why this job: Be part of a dynamic team where your ideas matter and progression is celebrated.
- Qualifications: Passion for fashion retail, strong communication skills, and a customer-focused attitude required.
- Other info: Diversity is valued, fostering a happy and inspiring workplace.
The predicted salary is between 28800 - 42000 £ per year.
We are hiring Full-Time Sales Assistants to join one of our exciting stores based in Middlesbrough.
Please note: this is a full-time job, working 37.5 hours per week. The ideal candidate will be fully flexible Monday – Sunday.
We don’t look at CVs – just your answers to our application questions about customer service. If you have the availability we’re looking for and show that initial spark for delivering great service, we believe you deserve an interview! All applications are anonymous until the interview stage to help eliminate unconscious bias.
The Role:
As a Sales Assistant, you are the heartbeat of our business. A Sales Assistant lives and breathes our products. We’re seeking passionate team members who are enthusiastic about showcasing our diverse products and going above and beyond for all of our customers. Your number one objective as a Sales Assistant is to help provide the best shopping experience for our guests. We want to offer the best experience on the high street!
You’ll DEFY ORDINARY by asking insightful questions to understand each customer’s needs and showcase our products with style, piecing together sets, accessories and product add-ons. As a Sales Assistant, you will be involved in creating a first-class shopping experience for our customer through your exceptional service, attitude and behaviours.
From day one you will receive in-depth training on our products, their specifications including fabric and weather durability, plus product care and best matched product companions, making you a well-rounded FOOTASYLUM Sales Ambassador.
About you:
Don’t worry too much about previous experience. We are looking for outgoing people with a friendly, outgoing, organised and can-do attitude. You will be positive and approachable. You must not be shy and will be able to approach customers with ease to spark up enthusiastic conversations.
Responsibilities:
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Greet and welcome customers with a friendly and positive attitude.
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Make our customers feel like VIPs with your service, ensuring they leave with smiles and a great impression of your shop.
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Become a PRO on all our products, helping customers make perfect choices that suit their needs and preferences.
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Provide expert product knowledge and advice to customers.
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Team up with your colleagues to hit store targets, keeping the shop floor fun and delivering excellent service together as a team.
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Keep our store sparkling clean and inviting, maintaining an organised and visually appealing store environment.
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Dive into training sessions with excitement, soaking up knowledge to grow both personally and professionally.
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Stay up to date with current trends and product knowledge to effectively assist customers.
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Handle transactions with a smile, and make sure every purchase is the perfect way to end a shopping experience.
As a Sales Assistant working on our shop floor, you will be the go-to for customer questions; resolving issues and making sure our customers are genuinely cared for.
Diversity:
We recognise and value the importance of diversity to help make sure we have lots of different perspectives when we are providing services to our colleagues and customers. We know that this will help us build a great service, which our customers will love. This is great news for our business. Diversity for us is also, importantly, about building happy teams full of people that want to learn and want to be inspired by each other and our different experiences.
Recruitment process:
We review applications on an individual basis, and if we feel you would be a good fit we’ll invite you for a group interview for the role, and to see if we’re a good fit for you.
Footasylum is an equal opportunities employer. Please let us know if there any reasonable adjustments that need to be made, prior to you attending an interview.
We value open and honest conversations and collaboration, giving you a chance to learn about what we are doing in an informal and friendly environment. We want to know about you, and why you feel this is the opportunity for you.
Under 18 working restrictions: If you are under 18, you will not be able to work past 10pm. Some of our stores have extended opening hours over the festive period.
We don’t look at CVs – just your answers to our application questions about customer service. If you have the availability we’re looking for and show that initial spark for delivering great service, we believe you deserve an interview! All applications are anonymous until the interview stage to help eliminate unconscious bias.
You must bring along your Right to Work documentation to the interview in order for us to progress with your application!
Full-Time Sales Assistant employer: Footasylum
Contact Detail:
Footasylum Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Full-Time Sales Assistant
✨Tip Number 1
Familiarise yourself with Footasylum's brand and ethos. Understanding their values and what they stand for will help you connect with the team during your interview and show that you're genuinely interested in being part of their culture.
✨Tip Number 2
Prepare to discuss your previous customer service experiences. Think of specific examples where you went above and beyond for a customer, as this will demonstrate your ability to create a first-class shopping experience.
✨Tip Number 3
Show your passion for fashion retail by staying updated on current trends and popular brands. Being able to discuss these topics during your chat will highlight your enthusiasm and knowledge in the field.
✨Tip Number 4
Be ready to showcase your teamwork skills. Since you'll be working closely with an established team, sharing examples of how you've successfully collaborated with others in the past will demonstrate that you're a great fit for their environment.
We think you need these skills to ace Full-Time Sales Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail and customer service. Emphasise any previous roles where you demonstrated strong verbal and written communication skills, as well as your ability to work in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for fashion retail and aligns with Footasylum's ethos. Share specific examples of how you've provided excellent customer service in the past and how you can contribute to creating a first-class shopping experience.
Showcase Your Personality: In your application, let your friendly and outgoing personality shine through. Use a conversational tone to convey your enthusiasm for the role and the company, making it clear why you would be a great fit for the team.
Prepare for the Interview: If invited for an interview, think about how you can demonstrate your understanding of Footasylum's values and your commitment to diversity. Be ready to discuss how you can contribute to a happy and healthy working environment.
How to prepare for a job interview at Footasylum
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for fashion retail during the interview. Share any personal experiences or interests that relate to the industry, as this will demonstrate your genuine passion and alignment with the company's ethos.
✨Highlight Teamwork Skills
Since you'll be working closely with an established team, it's important to showcase your ability to collaborate effectively. Prepare examples of past experiences where you successfully worked as part of a team to achieve a common goal.
✨Demonstrate Customer Service Excellence
Prepare to discuss specific instances where you provided exceptional customer service. Highlight how you handled challenging situations and went above and beyond to ensure customer satisfaction, as this is key to creating a first-class shopping experience.
✨Be Ready for Fast-Paced Scenarios
Given the fast-paced environment of retail, be prepared to answer questions about how you manage stress and stay organised. Share strategies you use to prioritise tasks and maintain efficiency while delivering excellent service.
