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For Companies At a Glance
- Tasks: Join our Transport team to manage bookings, route planning, and customer communication.
- Company: Be part of a successful transport company that values efficiency and teamwork.
- Benefits: Enjoy competitive salary, bonuses, pension scheme, and flexible career pathways.
- Why this job: Gain hands-on experience in logistics while building relationships and solving real-world problems.
- Qualifications: Previous transport experience and proficiency in Microsoft Office are essential.
- Other info: This is a temporary 6-month position covering maternity leave.
The predicted salary is between 24000 - 36000 £ per year.
Job Description
We are seeking a highly motivated and organised Transport Administrator to join our busy and successful Transport team. In this role, you will play a crucial part in ensuring the smooth and efficient movement of goods, from booking and planning to delivery and customer service.
PLEASE NOTE: this vacancy is a temporary post for 6 months, to cover maternity.
Key Responsibilities:
- Booking Management: Manage incoming transport bookings via phone and email.
- Route Planning: Liaise with transport planners to optimise route planning and vehicle utilisation.
- Data Input: Accurately input booking details into internal systems.
- Customer Communication: Provide timely updates to customers regarding the status of their shipments.
- Relationship Building: Build and maintain strong relationships with customers and hauliers.
- Issue Resolution: Resolve transport-related issues efficiently and professionally.
- Invoice Verification: Check and verify invoices for accuracy.
- POD Management: Chase hauliers for proof of delivery (PODs) and forward to customers.
- Team Support: Support colleagues within the transport team as required.
- Adherence: Adhere to company policies and procedures.
What you'll bring:
- Experience: Previous experience working within a busy transport department.
- IT Skills: Proficiency in Microsoft Excel, Word and Outlook.
- Systems: Experience using transport management systems (e.g., Qargo), fleet and drivers management systems (e.g., Fleetcheck, Trutac, Samsara), and customer portal systems (e.g., Transporeon, Blue Yonder).
- Communication: Excellent verbal and written communication skills.
- Problem Solving: Demonstrated ability to problem-solve and find solutions under pressure.
- Organisational Skills: Strong organisational and time management skills.
- Attention to Detail: High level of attention to detail.
- Teamwork: Ability to work effectively as part of a team.
Benefits:
Joining our team means you'll not only enjoy a competitive salary and annual reviews, but also some pretty awesome perks:
- Competitive Salary: We value your skills and commitment.
- Discretionary Bonus: Because your hard work deserves to be rewarded.
- Pension Scheme: We've got your future covered.
- Annual Salary Review: Your growth matters to us.
- Free Eye Test and £49 Vouchers towards Glasses: Taking care of your vision.
- Interest-Free Company Loan: We're here to support you.
- Free On-Site Parking: Convenient and hassle-free.
- Cycle to work scheme
- Referral Bonus £750: Spread the word and earn some extra cash.
- Care First Lifestyle Programme: Because your well-being matters.
- Flu Jabs Annually: Stay healthy, on us!
- Life Assurance: We've got you covered.
- Electric Vehicle Charging Points at Work: Embrace sustainable transport.
- Flexible Career Pathway.
- Supply Chain Academy Education Courses: Expand your knowledge, including Masters and MBA programmes.
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Transport Administrator employer: Uniserve Holdings Ltd
Contact Detail:
Uniserve Holdings Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transport Administrator
✨Tip Number 1
Familiarize yourself with transport management systems like Qargo and customer portal systems such as Transporeon. Having hands-on experience or knowledge about these tools can set you apart during the interview.
✨Tip Number 2
Highlight your problem-solving skills by preparing examples of how you've efficiently resolved transport-related issues in the past. This will demonstrate your ability to handle pressure and find solutions.
✨Tip Number 3
Showcase your communication skills by practicing clear and concise explanations of complex transport processes. Being able to articulate your thoughts well will be crucial in this role, especially when dealing with customers.
✨Tip Number 4
Network with professionals in the transport industry through platforms like LinkedIn. Building relationships can provide valuable insights and potentially lead to referrals for the position you're interested in.
We think you need these skills to ace Transport Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure to customize your CV to highlight relevant experience in transport administration. Focus on your previous roles, especially those involving booking management, route planning, and customer communication.
Craft a Strong Cover Letter: Write a cover letter that showcases your motivation for the role and your understanding of the transport industry. Mention specific skills like problem-solving and attention to detail that align with the job description.
Highlight IT Skills: Emphasize your proficiency in Microsoft Excel, Word, and Outlook, as well as any experience with transport management systems. This will demonstrate your capability to handle the technical aspects of the role.
Showcase Teamwork and Communication: Provide examples in your application that illustrate your ability to work effectively in a team and communicate clearly with customers and colleagues. This is crucial for the Transport Administrator position.
How to prepare for a job interview at Uniserve Holdings Ltd
✨Show Your Organisational Skills
As a Transport Administrator, you'll need to demonstrate strong organisational skills. Be prepared to discuss specific examples from your previous experience where you successfully managed multiple tasks or bookings simultaneously.
✨Highlight Your IT Proficiency
Make sure to mention your experience with Microsoft Excel, Word, and Outlook, as well as any transport management systems you've used. Providing examples of how you've utilized these tools in past roles can set you apart.
✨Demonstrate Problem-Solving Abilities
Prepare to share instances where you've resolved transport-related issues under pressure. Employers value candidates who can think on their feet and find effective solutions quickly.
✨Emphasize Communication Skills
Since the role involves customer communication and relationship building, be ready to showcase your excellent verbal and written communication skills. Consider discussing how you've maintained strong relationships with customers or hauliers in the past.
