Shift Supervisor - Store 78917, SOUTH SHIELDS - CROSSGATE DT
Shift Supervisor - Store 78917, SOUTH SHIELDS - CROSSGATE DT

Shift Supervisor - Store 78917, SOUTH SHIELDS - CROSSGATE DT

South Shields Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead shifts, coach baristas, and create a welcoming Starbucks experience for customers.
  • Company: Join Starbucks, a community-focused brand known for great coffee and leadership development.
  • Benefits: Enjoy 28 days holiday, free drinks, bonuses, discounts, and comprehensive training.
  • Why this job: Be part of a dynamic team where every day brings new challenges and opportunities for growth.
  • Qualifications: Previous coaching or supervisory experience in customer-facing roles is essential.
  • Other info: Flexible working hours, including mornings, evenings, and weekends.

The predicted salary is between 24000 - 36000 £ per year.

We\\\’ve got an exciting opportunity for you to join us as a store supervisor. Find your place as a leader at Starbucks and help us build the brand\\\’s future. Here your voice is brewed into everything we do. Here you\\\’ll take the lead of the shift, working with your team of baristas to create our Starbucks Experience for our customers with high quality service, beverages and products, whilst creating our third place environment. We\\\’re looking for candidates with previous coaching or supervisory experience in a customer facing role. You\\\’ll spend your time running shifts with our customers at the core, through coaching your team and creating a positive learning environment to your partners on shift. You\\\’ll be solving problems in the moment, so any experience you have in leading operational activities in a retail or hospitality environment would be beneficial, as you\\\’ll be responsible, alongside the store management team, to achieve results through making an impact and achieving goals and creating our best moments through operational excellence. You\\\’ll be an ambassador for our partner networks, making sure our partners know, here they belong. The best part about this role is that no two days are ever the same! Working in one of our fast-paced stores, a typical day could include:

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Shift Supervisor - Store 78917, SOUTH SHIELDS - CROSSGATE DT employer: Starbucks Coffee Company

At Starbucks, we pride ourselves on being more than just a coffee shop; we are a community that fosters leadership and personal growth. As a Shift Supervisor in South Shields, you'll enjoy a vibrant work culture that values your voice and contributions, alongside competitive benefits like 28 days of holiday, free drinks, and opportunities for career advancement. Join us to inspire your team, create memorable customer experiences, and be part of a company that truly cares about its partners and their development.
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Contact Detail:

Starbucks Coffee Company Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Shift Supervisor - Store 78917, SOUTH SHIELDS - CROSSGATE DT

✨Tip Number 1

Familiarise yourself with Starbucks' core values and mission. Understanding their commitment to community and leadership will help you align your answers during interviews, showcasing how you can contribute to their culture.

✨Tip Number 2

Highlight your previous supervisory or coaching experience in customer-facing roles. Be ready to share specific examples of how you've motivated a team or resolved conflicts, as this will demonstrate your leadership capabilities.

✨Tip Number 3

Prepare to discuss operational excellence. Think about times when you've improved processes or enhanced customer experiences in past roles, as this will resonate well with the responsibilities of a Shift Supervisor.

✨Tip Number 4

Show enthusiasm for the fast-paced environment of Starbucks. Be ready to explain how you thrive under pressure and adapt to changing situations, which is crucial for leading shifts effectively.

We think you need these skills to ace Shift Supervisor - Store 78917, SOUTH SHIELDS - CROSSGATE DT

Leadership Skills
Coaching and Mentoring
Customer Service Excellence
Problem-Solving Skills
Operational Management
Team Motivation
Communication Skills
Time Management
Adaptability
Conflict Resolution
Attention to Detail
Sales and Profitability Focus
Health and Safety Compliance
Training and Development

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in coaching or supervisory roles, especially in customer-facing environments. Use specific examples that demonstrate your leadership skills and ability to create a positive atmosphere.

Craft a Compelling Cover Letter: In your cover letter, express your passion for coffee and community. Mention how your previous experiences align with Starbucks' values and how you can contribute to creating the 'Starbucks Experience' for customers and partners alike.

Showcase Problem-Solving Skills: Include examples in your application that illustrate your problem-solving abilities. Describe situations where you successfully resolved issues in a fast-paced environment, highlighting your adaptability and operational excellence.

Highlight Team Collaboration: Emphasise your experience in working collaboratively with teams. Discuss how you've motivated and inspired team members in past roles, as this is crucial for the Shift Supervisor position at Starbucks.

How to prepare for a job interview at Starbucks Coffee Company

✨Show Your Leadership Skills

As a Shift Supervisor, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples from your past experiences where you've successfully coached or managed a team, highlighting how you motivated them to achieve their goals.

✨Understand the Starbucks Experience

Familiarise yourself with what makes the Starbucks Experience unique. Be ready to discuss how you would create a welcoming environment for both customers and partners, and how you can contribute to maintaining the brand's high standards.

✨Problem-Solving Mindset

Expect to be asked about how you handle challenges in a fast-paced environment. Think of specific instances where you've resolved issues on the spot, and be prepared to explain your thought process and the outcomes of your actions.

✨Emphasise Team Collaboration

Collaboration is key at Starbucks. Be prepared to talk about how you work with others, including your approach to delegating tasks and supporting your team. Share examples of how you've fostered a positive learning environment in previous roles.

Shift Supervisor - Store 78917, SOUTH SHIELDS - CROSSGATE DT
Starbucks Coffee Company
Location: South Shields
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  • Shift Supervisor - Store 78917, SOUTH SHIELDS - CROSSGATE DT

    South Shields
    Full-Time
    24000 - 36000 £ / year (est.)
  • S

    Starbucks Coffee Company

    10000+
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