At a Glance
- Tasks: Join us as a Retail Sales Advisor, delivering top-notch customer service and promoting our products.
- Company: Arco is the UK's leading safety expert with a 140-year legacy in health and safety.
- Benefits: Enjoy £12.60 p/h, 32 days holiday, discounts, and paid volunteering days.
- Why this job: Be part of a supportive team focused on growth, learning, and making a difference.
- Qualifications: Experience in retail and strong IT skills are preferred; full UK driving license is a plus.
- Other info: We value diversity and inclusion, creating a workplace where everyone can thrive.
About The Role
Are you looking for an exciting opportunity, working within a unique retail environment for a market leader? Arco have a fantastic opportunity for a part time Retail Sales Advisor to join the team, working from our store in Trafford Park, with 4 hours per day Monday to Friday, with alternating Saturdays.
Don\’t worry if you don\’t know much about the health and safety industry or personal protective equipment (PPE), as we\’ll teach you all there is to know, and provide you with a platform to learn, develop and grow.
Key responsibilities include:
- Delivering outstanding levels of customer service
- Interacting with our customers, in store or on the phone, to promote our products and services
- Providing a great shopping environment for our customers ensuring our stores are clean, tidy and presentable – a store we can be really proud of
- Processing customer transactions and responding to customer enquiries using our bespoke IT software
On top of working for the UK\’s leading integrated health and safety experts, you\’ll also receive:
- £12.60 p/h plus bonus
- 32 days holiday inclusive of bank holidays, plus the option to purchase up to 5 more days
- 2 fully paid Community Volunteering days (pro rata for part time) every year
- An excellent pension and Life Assurance scheme
- A huge range of high street retailer discounts to help with cost of living via MyArco Perks
- Free, 24-hour access to our Employee Assistance Programme
- Access to our Learning Management System, to support your personal and career development
- Long-term service awards – we\’re proud to have employees who have worked for us for 40 years
About you
The ideal Retail Sales Advisor will be/have:
- Experience of working face to face with customers, preferably in a retail environment
- An understanding of what makes a great customer experience
- Strong IT skills, and the ability to learn new software
- Full UK driving license would be preferred
About Us
With a 140-year legacy, Arco are recognised as the UK\’s leading safety experts. As the only integrated safety products and services business, our size, scale and reputation in the sector are why we have such an impressive portfolio of accounts and customers. We\’re the expert safety partner with a unique mix of specialist expertise and practical real-life industry knowledge.
We are now on a transformation journey to become more profitable and sustainable, with investment into our growing business to help achieve this. This is an exciting and demanding time for the business. There is opportunity to shape and challenge the transformation journey and future growth, while balance the pressure to deliver sales growth and financial targets that are necessary to support the future growth. Our behaviours; Care, Collaborate, Perform and Deliver, are embedded within our culture, to drive performance and ensure we succeed together and are rewarded for that shared success. Because It\’s on us. To deliver. Together.
Diversity and Inclusion at Arco means understanding everyone\’s views and giving colleagues a sense of belonging. We respect and value individuals for their unique skills, experiences and ideas; to ensure we can be at our best. By creating a supportive and inclusive environment we will be an organisation able to drive our strategic goals, attracting and developing great people to be a more profitable and sustainable business for generations to come.
Be Safe, Be Yourself, Be Your Best.
Part Time Retail Sales Advisor employer: Arco
Contact Detail:
Arco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Retail Sales Advisor
✨Tip Number 1
Familiarise yourself with the health and safety industry, especially personal protective equipment (PPE). Even if you don't have prior knowledge, showing a genuine interest in learning about these products can set you apart during your interactions with the team.
✨Tip Number 2
Highlight any previous customer service experience you have, particularly in retail. Be prepared to share specific examples of how you've delivered excellent service, as this is crucial for the role.
✨Tip Number 3
Brush up on your IT skills, especially if you're not familiar with bespoke software. Being able to demonstrate your ability to learn new systems quickly will be a big plus for the hiring team.
✨Tip Number 4
Show enthusiasm for the company's values and culture. Research Arco's commitment to diversity and inclusion, and be ready to discuss how you can contribute to a positive team environment during your interview.
We think you need these skills to ace Part Time Retail Sales Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Retail Sales Advisor position. Tailor your application to highlight relevant experience and skills that align with what Arco is looking for.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your experience in customer service and retail. Emphasise any relevant skills, such as IT proficiency and face-to-face customer interaction, which are crucial for this role.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention why you want to work at Arco and how your values align with theirs, particularly around customer service and teamwork.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in a retail environment.
How to prepare for a job interview at Arco
✨Showcase Your Customer Service Skills
Since the role involves delivering outstanding customer service, be prepared to share specific examples of how you've successfully interacted with customers in the past. Highlight any experience you have in retail or similar environments.
✨Familiarise Yourself with the Company
Research Arco and its products, especially in the health and safety sector. Understanding their mission and values will help you align your answers with what they are looking for in a candidate.
✨Demonstrate Your IT Proficiency
As the role requires using bespoke IT software, be ready to discuss your IT skills. If you have experience with similar systems, mention it, and express your willingness to learn new software quickly.
✨Emphasise Teamwork and Collaboration
Arco values collaboration, so be sure to talk about your ability to work well in a team. Share experiences where you contributed to a team goal or helped a colleague, showcasing your collaborative spirit.