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For Companies At a Glance
- Tasks: Welcome guests, serve meals, and ensure rooms are perfect.
- Company: Join Premier Inn, part of the UK's leading hospitality business, Whitbread.
- Benefits: Enjoy up to 60% off hotel stays, discounts on meals, and a complimentary breakfast.
- Why this job: Immediate start with no experience needed; great training and clear career paths.
- Qualifications: No prior experience required; just bring your friendly personality!
- Other info: Guaranteed hours across 3 days, evenings and weekends included.
We\’re currently recruiting in our Lymington (New Forest, Hordle) Premier Inn. Working 16 hours per week, paying up to £12.56 per hour.
Front of House – Lymington (New Forest, Hordle) Premier Inn
Come and be a Front of House Team Member at Premier Inn in Lymington (New Forest, Hordle). As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment they check in – be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect. Immediate start, no experience needed.
PAY RATE:
Up to £12.56 per hour
CONTRACT TYPE:
Permanent – we don\’t do zero hours contracts!
HOURS:
16 hours a week across 3 days – evenings and weekends included, guaranteed hours to plan your week around
LOCATION:
Premier Inn Lymington (New Forest, Hordle)
Silver Street, Hordle, Lymington, SO41 0FN
Why you\’ll love it here:
Training and support: We\’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business
Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
Pension and saving schemes: Company pension and save as you earn scheme
Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us
What you\’ll do:
Join our team at Lymington (New Forest, Hordle) Premier Inn as a Front of House Team Member, and use your passion for customer service to its full potential. Be part of the UK\’s leading hospitality business, Whitbread.
Other details
- Pay Type Hourly
- Employment Indicator Permanent
Apply Now
Front of House employer: Whitbread
Contact Detail:
Whitbread Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House
✨Tip Number 1
Familiarise yourself with the Premier Inn brand and its values. Understanding what makes them unique will help you connect with the team during your interview and show that you're genuinely interested in being part of their culture.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family. Role-playing different scenarios, like checking in a guest or handling a complaint, can boost your confidence and prepare you for real-life situations at the hotel.
✨Tip Number 3
Visit the Premier Inn Lymington location if possible. This will give you a feel for the environment and allow you to observe how the staff interact with guests, which can provide valuable insights for your application process.
✨Tip Number 4
Be ready to showcase your personality during the interview. As a Front of House Team Member, your ability to connect with guests is crucial, so let your fun and friendly side shine through when you meet the hiring team.
We think you need these skills to ace Front of House
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any customer service experience, even if it's informal. Emphasise skills like communication, teamwork, and problem-solving, which are crucial for a Front of House role.
Craft a Personal Statement: Write a personal statement that reflects your enthusiasm for the role. Mention why you want to work at Premier Inn specifically and how your personality aligns with their customer-focused approach.
Highlight Relevant Skills: In your application, focus on skills that are relevant to the job description, such as being friendly, approachable, and able to handle various tasks like serving meals or making cocktails.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at Whitbread
✨Show Your Personality
As a Front of House Team Member, your personality is key! Be friendly and approachable during the interview. Smile, make eye contact, and let your fun side shine through to show that you can create a welcoming atmosphere for guests.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past, even if it's from previous jobs or volunteer work. Highlight your ability to handle different situations and ensure guests feel valued and cared for.
✨Ask Questions
Show your interest in the role by asking thoughtful questions about the team, training, and career progression opportunities. This not only demonstrates your enthusiasm but also helps you understand if the job is the right fit for you.
✨Be Ready for Practical Scenarios
Since the role involves various tasks like making cocktails or serving meals, be prepared for practical scenarios during the interview. Think about how you would handle specific situations, such as dealing with a difficult guest or ensuring a room is ready for check-in.
