Hospitality Assistant

Hospitality Assistant

Brighton Full-Time No home office possible
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At a Glance

  • Tasks: Assist with meal service, table setup, and resident needs in a luxurious environment.
  • Company: Join a caring team dedicated to providing exceptional homes for residents.
  • Benefits: Enjoy free meals, enhanced holiday pay, extra leave for long service, and a Cycle to Work scheme.
  • Why this job: Make a real difference in residents' lives while working in a supportive and friendly atmosphere.
  • Qualifications: Previous hospitality experience and strong people skills are essential for this role.
  • Other info: Full-time position with 40.25 hours per week and a pay rate of Β£12.60 per hour.

Are you a natural at providing exceptional service with a touch of luxury? We are currently looking for a Hospitality Assistant to join our team! Your role will involve assisting with meal service, keeping water jugs filled, setting up and clearing tables, maintaining temperature records, stocking the bistro, and attending to residents\’ non-care related needs. If you have a passion for hospitality and making people feel at home, we want to hear from you! Apply now for this exciting opportunity.

We offersome excellent rewards & benefits including:

  • We offer all team members 1 freemeal per shift.
  • EnhancedBank Holiday pay.
  • Increased Annual Leave entitlement. Team members who work with us for 3 years or more, get extra annual leave.
  • Cycle to Work scheme Why not save money on commuting costs and improve your health at the same time.
  • Milestone Birthdays – get anEXTRAday off to celebratethat special birthday.
  • Company sickpay which is over and above the statutory entitlement. (subjectto length of service)
  • Refer a FriendScheme for successfulreferrals- for all permanentroles within Oakland Care (T&C\’s apply).
  • Recognition and staff appreciation initiatives.
  • Long service awards.

And much more.

Location:Hastings Court, 314 The Ridge, Hastings TN34 2RA

Hours: 40.25 hours per week

Pay: Β£12.60 per hour

Contract: Full-time

Shift: Days

What do you need to succeed:

Our Hospitality Assistants, assist our care teams to provide an exceptional hospitality service, supporting the Head Chef, Reception Teams, Housekeeping and Lifestyles Team.

This is a crucial position and central to the lives of the people we support and their families, so good people skills are essential alongside strong people and organisational skills. If you have previous experience working in the hospitality sector and have an affinity for care this is the role for you.

As a Hospitality Assistant, your key responsibilities will include:

  • Assisting with meal service either in resident rooms or dining rooms.
  • To ensure that water/drink jugs are regularly refilled in resident rooms.
  • Help set up and clear down tables before and after lunch service.
  • To maintain temperature records of fridges and service stations in the dining rooms.
  • Maintain the Bistro to ensure a professional offering, which is fully stocked.
  • Attend to residents non care related needs i.e. Opening/Closing Curtains, changing TV channels etc.

To be successful in this role, you need to have/be:

Essential

  • Previous experience of working in a similar role within a luxurious setting.
  • \’Can do\’ attitude and willingness to work with us in ensuring we support our residents with the best quality service.
  • Customer facing experience including building working relationships with internal & external stakeholders.

Personal Attributes:

  • Reliable and punctual.
  • Ability to work as an effective team member.
  • A professional personal appearance and standards.
  • Able to demonstrate an understanding and/or awareness of the sensitivities of working within a care home environment.
  • Able to develop good working relationships and to represent the organisation professionally.
  • Able to build trust and demonstrate an awareness and understanding of individual differences.
  • Motivated to go above and beyond, and to work with passion and enthusiasm.
  • Motivated to contribute towards the team and home goals.
  • A commitment to grow and learn new things at work.
  • Able to remain approachable and calm under pressure.

Our missionis to provide exceptional homes for people to live, love and be loved where everyone is part of our Family

  • Family
  • Integrity
  • Respect
  • Exceptional
  • Sustainable

Apply now!

If youre ready to start your journey and make a difference, then dont delay and apply today!

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Hospitality Assistant employer: Oakland Central Ltd

At Hastings Court, we pride ourselves on creating a warm and welcoming environment where our Hospitality Assistants play a vital role in enhancing the lives of our residents. With excellent benefits such as enhanced annual leave, a Cycle to Work scheme, and recognition initiatives, we foster a supportive work culture that values personal growth and teamwork. Join us in making a meaningful impact while enjoying a fulfilling career in the heart of Hastings.
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Contact Detail:

Oakland Central Ltd Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Hospitality Assistant

✨Tip Number 1

Familiarise yourself with the specific needs of a hospitality role in a care home setting. Understanding the unique environment and the importance of providing exceptional service to residents will help you stand out during the interview.

✨Tip Number 2

Showcase your people skills by preparing examples of how you've built relationships in previous roles. Being able to demonstrate your ability to connect with both residents and team members will be crucial for this position.

✨Tip Number 3

Research our company values and mission. Aligning your personal values with ours will not only help you in the interview but also show that you're genuinely interested in being part of our family-oriented culture.

✨Tip Number 4

Prepare to discuss your previous experience in luxury hospitality settings. Highlighting your background in providing high-quality service will demonstrate that you have the right mindset and skills for this role.

We think you need these skills to ace Hospitality Assistant

Customer Service Skills
Attention to Detail
Teamwork
Communication Skills
Organisational Skills
Time Management
Problem-Solving Skills
Ability to Work Under Pressure
Empathy and Compassion
Professional Appearance
Adaptability
Reliability
Experience in Hospitality Sector
Understanding of Care Home Environment

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights relevant experience in hospitality, especially in luxurious settings. Emphasise your customer service skills and any previous roles that involved direct interaction with clients.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the role. Mention specific experiences that demonstrate your ability to provide exceptional service and support to residents.

Highlight Key Skills: In your application, focus on key skills mentioned in the job description, such as teamwork, reliability, and the ability to maintain a professional appearance. Use examples to illustrate how you've demonstrated these skills in past roles.

Show Enthusiasm: Convey your enthusiasm for the position and the company in your application. Let them know why you want to work with them specifically and how you align with their mission to provide exceptional homes for residents.

How to prepare for a job interview at Oakland Central Ltd

✨Show Your Passion for Hospitality

Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of how you've gone above and beyond to provide exceptional service in previous roles, as this will demonstrate your commitment to making residents feel at home.

✨Highlight Your People Skills

Since this role requires strong interpersonal skills, be prepared to discuss how you've built relationships with both colleagues and customers. Use anecdotes that showcase your ability to connect with others and handle various situations with empathy and professionalism.

✨Demonstrate Organisational Skills

The position involves various tasks such as meal service and maintaining records. Be ready to talk about your organisational strategies and how you prioritise tasks to ensure everything runs smoothly, especially in a busy environment.

✨Understand the Care Home Environment

Familiarise yourself with the sensitivities of working in a care home setting. During the interview, mention your awareness of the unique needs of residents and how you can contribute positively to their experience, showing that you respect their individuality and dignity.

Hospitality Assistant
Oakland Central Ltd
Location: Brighton
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