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For Companies At a Glance
- Tasks: Engage customers, meet sales goals, and represent the Coach brand with enthusiasm.
- Company: Join Coach, a leading luxury accessories brand known for quality craftsmanship and modern design.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a vibrant team that values creativity, inclusivity, and customer satisfaction.
- Qualifications: Must have strong English skills and previous retail experience; luxury retail background is a plus.
- Other info: Coach is committed to diversity and equal opportunity in the workplace.
Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for today with an authenticity and innovation that is uniquely Coach. All over the world, the Coach name is synonymous with effortless New York style.
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.
SALES ASSOCIATE
Primary Purpose
The Sales Associate contributes to achieving store goals in sales, productivity, and service by utilizing Coach selling skills, and Coach Service training. You will responsible for meeting personal sales and productivity goals, and delivering service that meets or exceeds expectations. You will represent Coach to the consumer, act as an ambassador of the brand, and ensure customers\’ needs are consistently exceeded.
PROFILE
The successful candidate will demonstrate the following proficiencies:
- Understand how individual productivity impacts the store;
- Behave like a brand ambassador;
- Model sales behaviours taught in company sales training programs;
- Maintain high energy on the sales floor;
- Consistently achieve sales goals;
- Able to work with multiple customers simultaneously;
- Consistently anticipate and meet customers\’ needs;
- Service all customers according to the Coach Approach standards;
- Participate as a team member and encourage team to meet and exceed performance standards;
- Champion company initiatives and supports management decisions;
- Demonstrate professional ethics.
Further requirements:
- Very good English proficiency (essential);
- Previous experience in a retail service environment (essential);
- Background in working in luxury retail (desirable);
- The ability to communicate effectively with customers and staff and manoeuvre the sales floor.
Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant\’s or employee\’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, colour, creed, religion, ethnicity, national origin, alien, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at
Sales Associate II - CE UK Edinburgh (20-39 Hours) employer: Tapestry
Contact Detail:
Tapestry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate II - CE UK Edinburgh (20-39 Hours)
✨Tip Number 1
Familiarise yourself with Coach's brand values and product lines. Understanding their modern luxury approach and what sets them apart will help you connect with customers and demonstrate your passion for the brand during your interactions.
✨Tip Number 2
Practice your sales techniques by role-playing different customer scenarios. This will prepare you to handle multiple customers simultaneously and anticipate their needs, which is crucial for meeting sales goals in a fast-paced retail environment.
✨Tip Number 3
Showcase your previous retail experience by highlighting specific examples of how you've exceeded sales targets or provided exceptional customer service. This will demonstrate your ability to contribute to the store's success right from the start.
✨Tip Number 4
Engage with current employees or follow Coach on social media to gain insights into their company culture and initiatives. This knowledge can help you align your responses during interviews and show that you're genuinely interested in being part of the team.
We think you need these skills to ace Sales Associate II - CE UK Edinburgh (20-39 Hours)
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Coach's brand values and ethos. Highlight your understanding of their commitment to quality craftsmanship and modern luxury in your application.
Tailor Your CV: Ensure your CV reflects relevant experience in retail, particularly in luxury environments. Emphasise any previous roles where you demonstrated sales skills and customer service excellence.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the brand and your ability to meet sales goals. Mention specific examples of how you've exceeded customer expectations in past roles.
Highlight Teamwork Skills: In your application, mention experiences where you successfully worked as part of a team. Coach values collaboration, so demonstrating your ability to encourage and support colleagues will strengthen your application.
How to prepare for a job interview at Tapestry
✨Show Your Brand Knowledge
Before the interview, make sure to research Coach's history, values, and product lines. Demonstrating your understanding of the brand will show your passion and commitment, making you stand out as a candidate.
✨Exhibit Sales Skills
Prepare to discuss your previous sales experiences and how you've met or exceeded targets. Use specific examples to illustrate your ability to engage customers and drive sales, as this is crucial for the Sales Associate role.
✨Emphasise Teamwork
Since the role requires collaboration with team members, be ready to share examples of how you've successfully worked in a team environment. Highlight your ability to support colleagues and contribute to a positive store atmosphere.
✨Demonstrate Customer Service Excellence
Prepare to discuss how you anticipate and meet customer needs. Share stories that showcase your ability to provide exceptional service, as this aligns with Coach's commitment to exceeding customer expectations.
