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For Companies At a Glance
- Tasks: Engage with guests, manage cash registers, and maintain a vibrant store environment.
- Company: Join the LEGO Group, a leader in creativity and play, dedicated to children's rights.
- Benefits: Enjoy flexible work options, generous discounts, wellbeing resources, and bonus opportunities.
- Why this job: Be part of a fun, inclusive culture that values creativity and community impact.
- Qualifications: No specific experience required; just bring your enthusiasm and passion for customer service.
- Other info: Apply quickly as positions are filled on an ongoing basis!
The predicted salary is between 24000 - 36000 £ per year.
Job Description
Typically responsible for Store operational tasks in duty.
Core Responsibilities
Tasks will be assigned by floor leader in duty.
• Ensure a signature experience for every guest that visits our LEGO stores by greeting every guest in your location, performing all cash register functions and portraying a professional, gracious, friendly and engaging manner at all times
• Provide a clean, safe and visually stimulating environment by performing daily cleaning duties, maintaining store displays and learning and executing LEGO Brand Retail visual standards
• Safely and efficiently operate the store stockroom as you assist in the receiving of merchandise, maintain the stockroom to LBR standards, know and abide by all safety regulations and notify management of potential shortage situations
Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you\’re interested in this role we encourage you to apply as soon as possible.
What\’s in it for you?
Here is what you can expect:
Family Care Leave – We offer enhanced paid leave options for those important times.
Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
Wellbeing – We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.
Colleague Discount – We know you\’ll love to build, so from day 1 you will qualify for our generous colleague discount.
Bonus – We do our best work to succeed together. When goals are reached and if eligible, you\’ll be rewarded through our bonus scheme.
Workplace – When you join the team you\’ll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.
Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.
The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.
The LEGO Group is fully committed to Children\’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.
Thank you for sharing our global commitment to Children\’s Rights.
Just imagine building your dream career.
Then make it real.
Join the LEGO® team today.
Sales Associate employer: Lego
Contact Detail:
Lego Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate
✨Tip Number 1
Familiarise yourself with LEGO's brand values and culture. Understanding what makes LEGO unique will help you connect with the team during your interview and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills. As a Sales Associate, you'll be interacting with guests regularly, so think about how you can create a memorable experience for them. Role-playing scenarios with friends can help you feel more confident.
✨Tip Number 3
Be prepared to discuss your previous retail or customer service experiences. Think of specific examples where you went above and beyond for a customer, as this will demonstrate your ability to provide the 'signature experience' LEGO is looking for.
✨Tip Number 4
Show your enthusiasm for LEGO products! Whether it's sharing your favourite sets or discussing your experiences with LEGO as a child, your passion for the brand will resonate with the hiring team and set you apart from other candidates.
We think you need these skills to ace Sales Associate
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of a Sales Associate. Highlight your relevant experience in customer service and retail operations in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the role. Emphasise your ability to create a welcoming environment, handle cash register functions, and maintain store displays as mentioned in the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the LEGO brand and your commitment to providing excellent customer service. Mention specific examples of how you've created positive experiences for customers in previous roles.
Proofread Your Application: Before submitting, thoroughly proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Sales Associate role.
How to prepare for a job interview at Lego
✨Show Your Enthusiasm for LEGO
Make sure to express your passion for LEGO and its products during the interview. Share any personal experiences you have with LEGO, whether it's building sets or visiting stores, to demonstrate your genuine interest in the brand.
✨Emphasise Customer Service Skills
Since the role involves ensuring a signature experience for every guest, highlight your previous customer service experience. Provide examples of how you've gone above and beyond to create a positive experience for customers in past roles.
✨Demonstrate Teamwork Abilities
The position requires working closely with colleagues, so be prepared to discuss your teamwork skills. Share specific instances where you collaborated effectively with others to achieve a common goal, especially in a retail environment.
✨Prepare for Safety and Operational Questions
Familiarise yourself with basic safety regulations and operational tasks relevant to retail. Be ready to discuss how you would maintain a clean and safe environment, as well as how you would handle stockroom operations efficiently.
