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- Tasks: Lead our gym, ensuring smooth operations and member satisfaction.
- Company: Join Nuffield Health, the UK's largest Healthcare Charity, dedicated to fitness and wellbeing.
- Benefits: Enjoy free gym membership, health assessments, retail discounts, and flexible pension options.
- Why this job: Be part of a supportive team, making a real impact on members' fitness journeys.
- Qualifications: Sales experience, strong communication skills, and a passion for customer service required.
- Other info: Must be able to swim well and willing to train for Lifeguard duties.
The predicted salary is between 22400 - 31200 £ per year.
Duty Manager
Hull FWC | Fitness | Bank | Ad Hoc
£12.95 per hour
Nuffield Health is the UK\’s largest Healthcare Charity. We\’re here to do important work. As we expand our team, we\’re looking for passionate individuals to help deliver an exceptional fitness experience for our members. This is your chance to play a crucial role in our journey while advancing your career in a supportive environment.
As a Duty Manager at our gym, you\’ll bring demonstrable sales experience and the ability to quickly get to grips with our business. You\’re enthusiastic, with excellent communication skills and a collaborative spirit. You have a \’can do\’ attitude and you share our passion for excellent customer service.
As a Duty Manager, you will:
- Be responsible for the smooth running of our club; including the opening and closing the club when on shift
- Prioritize Member Satisfaction, Engage with our members, fostering happiness and building strong relationships.
- Lead by example, support and guide your colleagues while upholding the highest quality standards.
- Conduct tours for prospective members, highlighting the unique benefits that only Nuffield Health provides
- Oversee health and safety protocols, addressing any issues swiftly and effectively.
- Help achieve sales targets
- Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks
Helping you feel good.
We want you to love coming to work, feeling healthy, happy and valued. That\’s why we\’ve developed a benefits package with you in mind. From Holiday in line with the Working Time Directive, Access to our Pension Scheme and discounted gym membership at £25.00 a month.
Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability.
Join Nuffield Health and create the future you want, today.
If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it\’s a good idea to apply right away to ensure you\’re considered for this role.
It starts with you.
Duty Manager employer: Nuffield Health
Contact Detail:
Nuffield Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Familiarise yourself with Nuffield Health's values and mission. Understanding their commitment to member satisfaction and community health will help you align your responses during interviews, showcasing your enthusiasm for their goals.
✨Tip Number 2
Highlight your previous experience in sales and customer service. Be ready to share specific examples of how you've successfully engaged with customers and met sales targets, as this is crucial for the Duty Manager role.
✨Tip Number 3
Prepare to discuss your leadership style. As a Duty Manager, you'll need to support and guide your colleagues, so think about how you can demonstrate your ability to lead by example and foster a collaborative environment.
✨Tip Number 4
Brush up on your knowledge of health and safety protocols relevant to fitness environments. Being able to address potential issues swiftly will show that you're proactive and ready to ensure a safe and enjoyable experience for all members.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Duty Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in sales and customer service. Use bullet points for clarity and include specific achievements that demonstrate your ability to meet sales targets and enhance member satisfaction.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and Nuffield Health's mission. Highlight your communication skills and collaborative spirit, and provide examples of how you've successfully led teams or improved customer experiences in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Duty Manager.
How to prepare for a job interview at Nuffield Health
✨Show Your Passion for Fitness
Make sure to express your enthusiasm for fitness and health during the interview. Share personal experiences or stories that highlight your commitment to a healthy lifestyle, as this aligns with Nuffield Health's mission.
✨Demonstrate Leadership Skills
As a Duty Manager, you'll need to lead by example. Prepare examples of how you've successfully managed teams or projects in the past, showcasing your ability to support and guide colleagues while maintaining high standards.
✨Highlight Customer Service Experience
Customer satisfaction is key in this role. Be ready to discuss specific instances where you've gone above and beyond to ensure customer happiness, as well as how you handle difficult situations with members.
✨Prepare for Health and Safety Questions
Since overseeing health and safety protocols is part of the job, brush up on relevant regulations and be prepared to discuss how you've addressed safety issues in previous roles. This will demonstrate your readiness to take on the responsibilities of the position.
