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- Tasks: Manage product lifecycle and provide technical support to customers.
- Company: Join a leading manufacturer of specialist alarm systems in the UK.
- Benefits: Enjoy a competitive salary, bonus, 8% pension, and great benefits.
- Why this job: Be part of a dynamic team with opportunities for growth and development.
- Qualifications: Technical background in alarms, fire, or electrical industries required.
- Other info: Commutable from various locations; equal opportunity employer.
The predicted salary is between 34000 - 42000 £ per year.
Technical Support Engineer/ Manager – Alarms / Electrical £40,000 to £50,000 + Bonus + 8% Pension + Great Benefits Crawley, West Sussex (Commutable from: Worthing, Horsham, Guildford, Redhill, Haywood\’s Heath) Are you from a Fire / Alarms / Electrical background, looking to join a well-established manufacturer, where you will play a pivotal role in managing the company\’s product portfolio as Technical Support / Project Manager? This is a fantastic opportunity to join a leading business where you will enjoy a varied and technical role, with opportunities to progress in the future. This company are a leading manufacturer of specialist alarm systems, working with customers across the UK. Due to expansion, they now need a Technical Support / Project Manager to take them forward. In this role you will be responsible for managing the product life cycle from cradle to grave, looking at areas where they can improve and develop. You will also work closely with sales and marketing to offer technical support and presentations to customers. The role would suit a technical engineer / manager from an alarms / fire / electrical background. The Role: Technical Support / Projects Manager Responsible for product lifecycle Product development Customer engagement / technical support Project Management The Person: Technical / product background Experience in alarm / controls / BMS / security industries Reference Number: 245226 To apply for this role or to be considered for further roles, please click \”Apply Now\” or contact [Ben Fenton] at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates. JBRP1_UKTJ
Technical Support Engineer / Manager employer: Rise Technical Recruitment Limited
Contact Detail:
Rise Technical Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Engineer / Manager
✨Tip Number 1
Make sure to highlight your technical background in alarms, fire, or electrical systems during the interview. Be prepared to discuss specific projects you've managed or contributed to, showcasing your expertise and problem-solving skills.
✨Tip Number 2
Familiarize yourself with the company's product portfolio and recent developments in the alarm systems industry. This knowledge will help you engage effectively with the interviewers and demonstrate your genuine interest in the role.
✨Tip Number 3
Prepare to discuss how you can improve and develop products throughout their lifecycle. Think of examples where you've successfully implemented changes or enhancements in previous roles.
✨Tip Number 4
Since the role involves customer engagement, practice articulating complex technical concepts in a way that is easy for non-technical stakeholders to understand. This will show your ability to bridge the gap between technical and sales teams.
We think you need these skills to ace Technical Support Engineer / Manager
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your background in alarms, fire, or electrical systems. Detail specific projects or roles where you managed product lifecycles or provided technical support.
Showcase Technical Skills: Clearly outline your technical skills related to alarm systems, controls, and project management. Use industry-specific terminology to demonstrate your expertise.
Tailor Your CV and Cover Letter: Customize your CV and cover letter to align with the job description. Mention how your experience can contribute to the company's goals and how you can enhance customer engagement.
Prepare for Technical Questions: Anticipate technical questions related to product development and lifecycle management. Be ready to discuss your problem-solving approach and how you've handled challenges in previous roles.
How to prepare for a job interview at Rise Technical Recruitment Limited
✨Showcase Your Technical Expertise
Make sure to highlight your background in alarms, fire systems, or electrical engineering. Be prepared to discuss specific projects you've worked on and how your technical skills can benefit the company.
✨Understand the Product Lifecycle
Familiarize yourself with the concept of product lifecycle management. Be ready to discuss how you would approach managing a product from development to customer support, and suggest areas for improvement.
✨Prepare for Customer Engagement Scenarios
Since the role involves customer engagement, think of examples where you've successfully provided technical support or presentations. Practice explaining complex technical concepts in a way that is easy for customers to understand.
✨Demonstrate Project Management Skills
Be ready to discuss your experience with project management. Highlight any tools or methodologies you are familiar with, and provide examples of how you've successfully managed projects in the past.
