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For Companies At a Glance
- Tasks: Engage with fans, drive sales, and maintain retail standards in a fun environment.
- Company: Join Fanatics, a global leader in sports merchandise and fan experiences.
- Benefits: Flexible part-time hours, exciting work atmosphere, and opportunities to connect with sports fans.
- Why this job: Be part of the action at Twickenham while earning extra cash doing what you love!
- Qualifications: Retail experience preferred; must be enthusiastic, responsible, and able to work in a fast-paced setting.
- Other info: Ideal for rugby fans looking to combine work with their passion!
Job Description
Calling all rugby fans!
Are you looking at making extra money while having fun?
Join our team as a Casual Retail Store Assistant and be part of the action taking place in Twickenham !!!
Role Purpose:
Casual Retail Store Assistant are responsible for carrying out the front-line selling effort, driving sales revenue for the organization, creating the ultimate experience for our fans, as well as maintaining excellent retail standards through the back-of-house operations.
Casual Retail Store Assistant will drive results through effective communication and a demonstrated ability to work as a member of a winning team!
Casual Retail Store Assistant will usually be expected to work a part-time schedule which can include days, nights, and weekends.
Responsibilities:
• Greet fans and ask questions to help make their shopping experience an enjoyable one
• Make recommendations based on observations and conversations with fans
• Help execute a brand connection by ensuring fans enjoy a seamless shopping experience
• Maintain sales floor and/or stockroom standards with an eye to detail
• Process sales transactions via the Fanatics Point of Sale System (POS)
• Housekeeping, cleanliness, and general standards
• Maintain the highest standards of professionalism and customer service to ensure the Fanatics Brand and Team/League are always positively represented
• Perform additional responsibilities as directed by the management team
Experience & Knowledge:
• Past experience working in retail or sales preferred
• Ability to work independently and responsibly in a fast-paced environment
• Availability to work extended hours on game days and during events
Job Knowledge, Skills and Abilities:
• Possess a fun, professional demeanour
• Demonstrated ability to build product knowledge of Team/League inventory
• Demonstrated ability to work as a member of a team in fast-paced environments, servicing a diverse fan base
• Ability to maintain high standards of organization and cleanness
• Proven ability to overcome obstacles while maintaining a positive, can-do attitude
• Strong verbal communication skills
The job duties list is not exclusive nor exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope /level of the role
About Us
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.
About the Team
Fanatics Commerce is a leading designer, manufacturer, and seller of licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods. It operates a vertically-integrated platform of digital and physical capabilities for leading sports leagues, teams, colleges, and associations globally – as well as its flagship site, Commerce has a broad range of online, sports venue, and vertical apparel partnerships worldwide, including comprehensive partnerships with leading leagues, teams, colleges, and sports organizations across the world-including the NFL, NBA, MLB, NHL, MLS, Formula 1, and Australian Football League (AFL); the Dallas Cowboys, Golden State Warriors, Paris Saint-Germain, Manchester United, Chelsea FC, and Tokyo Giants; the University of Notre Dame, University of Alabama, and University of Texas; the International Olympic Committee (IOC), England Rugby, and the Union of European Football Associations (UEFA).
At Fanatics Commerce, we infuse our BOLD Leadership Principles in everything we do:
• Build Championship Teams
• Obsessed with Fans
• Limitless Entrepreneurial Spirit
• Determined and Relentless Mindset
Casual Retail Store Assistant (RFU) employer: Fanatics, Inc.
Contact Detail:
Fanatics, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Retail Store Assistant (RFU)
✨Tip Number 1
Familiarise yourself with the Fanatics brand and its products. Knowing the inventory inside out will help you make recommendations to fans and enhance their shopping experience.
✨Tip Number 2
Show your passion for rugby! Being a fan yourself can help you connect with customers, making their experience more enjoyable and authentic.
✨Tip Number 3
Prepare to demonstrate your teamwork skills. Think of examples from past experiences where you successfully collaborated with others in a fast-paced environment.
✨Tip Number 4
Be ready to discuss your availability. Since the role requires working during events and weekends, showing flexibility can set you apart from other candidates.
We think you need these skills to ace Casual Retail Store Assistant (RFU)
Some tips for your application 🫡
Show Your Passion for Rugby: Since this role is all about engaging with rugby fans, make sure to express your enthusiasm for the sport in your application. Mention any relevant experiences or connections you have with rugby that can help you connect with customers.
Highlight Relevant Experience: If you have previous retail or sales experience, be sure to detail it in your CV. Focus on specific achievements or responsibilities that demonstrate your ability to drive sales and provide excellent customer service.
Tailor Your CV and Cover Letter: Customise your CV and cover letter to reflect the skills and qualities mentioned in the job description. Use keywords from the listing, such as 'teamwork', 'communication', and 'customer service', to show you’re a perfect fit for the role.
Proofread Your Application: Before submitting your application, take the time to proofread it carefully. Check for spelling and grammatical errors, and ensure that your contact information is correct. A polished application reflects your professionalism and attention to detail.
How to prepare for a job interview at Fanatics, Inc.
✨Show Your Passion for Rugby
As a Casual Retail Store Assistant, your love for rugby can set you apart. Make sure to express your enthusiasm for the sport during the interview, as it will resonate with the hiring team and demonstrate that you're a great fit for the role.
✨Demonstrate Customer Service Skills
Highlight any previous experience in retail or customer service. Be prepared to share examples of how you've successfully handled customer interactions, resolved issues, or created enjoyable shopping experiences for fans.
✨Emphasise Teamwork
This role requires working as part of a team, so be ready to discuss your ability to collaborate effectively. Share stories that showcase your teamwork skills, especially in fast-paced environments, to illustrate that you can contribute positively to the team dynamic.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle challenging situations. Think of specific scenarios from your past experiences where you overcame obstacles while maintaining a positive attitude, as this aligns with the company's values.
