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For Companies At a Glance
- Tasks: Engage with fans, drive sales, and maintain store standards at Hibernian FC.
- Company: Join Fanatics, a global leader in sports merchandise and fan experiences.
- Benefits: Flexible part-time hours, work in a vibrant sports environment, and earn extra cash.
- Why this job: Be part of the action at your favourite football club and connect with fellow fans.
- Qualifications: Retail experience preferred; must be enthusiastic, team-oriented, and able to work in a fast-paced setting.
- Other info: Opportunity to work during exciting game days and events.
Job Description
Calling All HIBS Fans !!!
Are you looking at making extra money while working in premises of your beloved football club?
Join our team as a Casual Retail Store Assistant and be part of the action taking place in Hibernian FC !!!
Role Purpose:
Casual Retail Store Assistant are responsible for carrying out the front-line selling effort, driving sales revenue for the organization, creating the ultimate experience for our fans, as well as maintaining excellent retail standards through the back-of-house operations.
Casual Retail Store Assistant will drive results through effective communication and a demonstrated ability to work as a member of a winning team!
Casual Retail Store Assistant will usually be expected to work a part-time schedule which can include days, nights, and weekends.
Responsibilities:
• Greet fans and ask questions to help make their shopping experience an enjoyable one
• Make recommendations based on observations and conversations with fans
• Help execute a brand connection by ensuring fans enjoy a seamless shopping experience
• Maintain sales floor and/or stockroom standards with an eye to detail
• Process sales transactions via the Fanatics Point of Sale System (POS)
• Housekeeping, cleanliness, and general standards
• Maintain the highest standards of professionalism and customer service to ensure the Fanatics Brand and Team/League are always positively represented
• Perform additional responsibilities as directed by the management team
Experience & Knowledge:
• Past experience working in retail or sales preferred
• Ability to work independently and responsibly in a fast-paced environment
• Availability to work extended hours on game days and during events
Job Knowledge, Skills and Abilities:
• Possess a fun, professional demeanour
• Demonstrated ability to build product knowledge of Team/League inventory
• Demonstrated ability to work as a member of a team in fast-paced environments, servicing a diverse fan base
• Ability to maintain high standards of organization and cleanness
• Proven ability to overcome obstacles while maintaining a positive, can-do attitude
• Strong verbal communication skills
The job duties list is not exclusive nor exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope /level of the role.
About Us
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.
About the Team
Fanatics Commerce is a leading designer, manufacturer, and seller of licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods. It operates a vertically-integrated platform of digital and physical capabilities for leading sports leagues, teams, colleges, and associations globally – as well as its flagship site, Commerce has a broad range of online, sports venue, and vertical apparel partnerships worldwide, including comprehensive partnerships with leading leagues, teams, colleges, and sports organizations across the world-including the NFL, NBA, MLB, NHL, MLS, Formula 1, and Australian Football League (AFL); the Dallas Cowboys, Golden State Warriors, Paris Saint-Germain, Manchester United, Chelsea FC, and Tokyo Giants; the University of Notre Dame, University of Alabama, and University of Texas; the International Olympic Committee (IOC), England Rugby, and the Union of European Football Associations (UEFA).
At Fanatics Commerce, we infuse our BOLD Leadership Principles in everything we do:
• Build Championship Teams
• Obsessed with Fans
• Limitless Entrepreneurial Spirit
• Determined and Relentless Mindset
Casual Sales Assistant - Hibernian FC Retail Store employer: Fanatics, Inc.
Contact Detail:
Fanatics, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Sales Assistant - Hibernian FC Retail Store
✨Tip Number 1
Familiarise yourself with Hibernian FC's merchandise and history. Being knowledgeable about the team will not only help you connect with fans but also demonstrate your passion for the club during your interactions.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully handled challenging situations in previous roles. This will highlight your ability to maintain professionalism and a positive attitude, which is crucial for this position.
✨Tip Number 3
Be ready to discuss your availability, especially on game days and weekends. Flexibility is key in retail, so emphasising your willingness to work during peak times can set you apart from other candidates.
✨Tip Number 4
Prepare to demonstrate your teamwork skills. Think of specific instances where you've collaborated effectively with others in a fast-paced environment, as this role requires working closely with fellow staff members to create an enjoyable experience for fans.
We think you need these skills to ace Casual Sales Assistant - Hibernian FC Retail Store
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any previous retail or sales experience, especially in fast-paced environments. Emphasise your ability to work as part of a team and your strong communication skills, as these are key for the Casual Sales Assistant role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for Hibernian FC and how it motivates you to provide excellent customer service. Mention specific examples of how you've created enjoyable experiences for customers in past roles.
Showcase Your Team Spirit: Demonstrate your ability to work well in a team by providing examples from your previous jobs. Highlight any instances where you contributed to a positive team environment or helped achieve team goals.
Highlight Availability: Clearly state your availability to work during game days and events in your application. This shows your commitment and willingness to be flexible, which is crucial for this position.
How to prepare for a job interview at Fanatics, Inc.
✨Show Your Passion for Hibernian FC
Make sure to express your enthusiasm for Hibernian FC during the interview. Share your experiences as a fan and how they connect to your desire to work in the retail store. This will demonstrate your genuine interest in the role and the brand.
✨Highlight Your Customer Service Skills
Since the role involves interacting with fans, be prepared to discuss your previous customer service experiences. Provide examples of how you've successfully handled customer inquiries or resolved issues, showcasing your ability to create a positive shopping experience.
✨Demonstrate Teamwork Abilities
The job requires working as part of a team, so be ready to share examples of how you've collaborated with others in past roles. Emphasise your ability to communicate effectively and support your colleagues, especially in fast-paced environments.
✨Prepare for Situational Questions
Anticipate questions that may ask how you would handle specific situations, such as dealing with a difficult customer or managing stock during busy periods. Think through your responses in advance to show that you can think on your feet and maintain professionalism under pressure.
