Manager - Menu Commercialization & Product QA

Manages Wendy\’s International QA programs and partners regarding food safety, quality, nutrition, sanitation, production, CSR and animal welfare of multiple products in accordance with the departmental plan of action and regional regulations. Geography covers Europe, Asia Pacific, Middle East and Central Asia, inclusive of over 15 countries. Responsibilities also include supervision and coaching of additional QA staff both within The Wendy\’s Company international business and indirectly within Franchisees and Suppliers. Manages all aspects of assigned products and their corresponding suppliers\’ compliance including auditing, product evaluation, lab testing, data management and other necessary management tools. Manages core supplier compliance to the quality and food safety standards and specifications set forth by the Wendy\’s Brand. Responsible for results associated with the program to be above 95%. Additional Responsibilities include the development and commercialization of products with international suppliers that are required to support core menu options and innovation. Support SCM on identification and approval of secondary global, regional, local suppliers to achieve DTV goals.
Develops, updates, and implements the programs, procedures, and actions necessary to effectively monitor and maintain compliance with food safety and quality specifications of multiple core products and other assigned minor products. Provides technical support to Wendy\’s franchise and company store operations.
Oversees the scheduling and execution of audits of food processors to ensure attainment of the departmental plan of action and compliance with company specifications and standards concerning food safety, quality, sanitation, production, CSR and animal welfare. Ensures completion of annual third-party audits of assigned product suppliers. Conducts 30 percent of the audits. Develops solutions and provides recommendations to suppliers and/ or QA personnel for corrective action for deficiencies in areas of non-compliance.
Responsible for the commercialization of core and innovative products for Europe, Middle East, and Asia Pacific in support of global menu standards, core product development, product innovation
Develops secondary sourcing and plant approval to support global, regional, local DTV.
Supervise International Product QA team members in Europe, Middle East, and Asia Pacific. Manages performance and development of direct report(s), including performance and development processes, ongoing coaching & development, and performance management activities as necessary. Influences regional senior leadership on QA product related strategies.
Provides QA management with status regarding the continued use of Wendy\’s suppliers and distributors based upon their ability to consistently maintain the company specifications and standards.
Completes and approves new product specifications and processing procedures.
Makes recommendations to QA management on the approval of new and second source suppliers.
Education: Bachelors Degree
Additional education information (major, etc.): Food Science, Meat Science, Microbiology or related field.
Knowledge of food science, HACCP, food processing technology, equipment, microbiology.
Minimum 5 years work experience in food processing QA or Operations.
Excellent interpersonal and communication skills.
Strong computer skills and knowledge of statistical analysis – statistical process control.
Position will be on-site 3 days a week and 2 days remote beginning 2026.