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For Companies At a Glance
- Tasks: Engage with fans, drive sales, and maintain store standards at Millwall FC Fan Store.
- Company: Join Fanatics, a global leader in sports merchandise and fan experiences.
- Benefits: Flexible part-time hours, fun work environment, and the chance to be part of game day excitement.
- Why this job: Perfect for football lovers wanting to earn while enjoying the thrill of the game.
- Qualifications: Retail experience preferred; must be enthusiastic, team-oriented, and able to work in a fast-paced setting.
- Other info: Opportunity to connect with fellow fans and be part of a dynamic team.
Job Description
Calling All Football Fans !!!
Are you looking at making extra money while having fun?
Join our team as a Casual Retail Store Assistant and be part of the action taking place in Millwall FC !!!
Role Purpose:
Casual Retail Store Assistant are responsible for carrying out the front-line selling effort, driving sales revenue for the organization, creating the ultimate experience for our fans, as well as maintaining excellent retail standards through the back-of-house operations.
Casual Retail Store Assistant will drive results through effective communication and a demonstrated ability to work as a member of a winning team!
Casual Retail Store Assistant will usually be expected to work a part-time schedule which can include days, nights, and weekends.
Responsibilities:
• Greet fans and ask questions to help make their shopping experience an enjoyable one
• Make recommendations based on observations and conversations with fans
• Help execute a brand connection by ensuring fans enjoy a seamless shopping experience
• Maintain sales floor and/or stockroom standards with an eye to detail
• Process sales transactions via the Fanatics Point of Sale System (POS)
• Housekeeping, cleanliness, and general standards
• Maintain the highest standards of professionalism and customer service to ensure the Fanatics Brand and Team/League are always positively represented
• Perform additional responsibilities as directed by the management team
Experience & Knowledge:
• Past experience working in retail or sales preferred
• Ability to work independently and responsibly in a fast-paced environment
• Availability to work extended hours on game days and during events
Job Knowledge, Skills and Abilities:
• Possess a fun, professional demeanour
• Demonstrated ability to build product knowledge of Team/League inventory
• Demonstrated ability to work as a member of a team in fast-paced environments, servicing a diverse fan base
• Ability to maintain high standards of organization and cleanness
• Proven ability to overcome obstacles while maintaining a positive, can-do attitude
• Strong verbal communication skills
The job duties list is not exclusive nor exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope /level of the role.
About Us
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.
About the Team
Fanatics Commerce is a leading designer, manufacturer, and seller of licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods. It operates a vertically-integrated platform of digital and physical capabilities for leading sports leagues, teams, colleges, and associations globally – as well as its flagship site, Commerce has a broad range of online, sports venue, and vertical apparel partnerships worldwide, including comprehensive partnerships with leading leagues, teams, colleges, and sports organizations across the world-including the NFL, NBA, MLB, NHL, MLS, Formula 1, and Australian Football League (AFL); the Dallas Cowboys, Golden State Warriors, Paris Saint-Germain, Manchester United, Chelsea FC, and Tokyo Giants; the University of Notre Dame, University of Alabama, and University of Texas; the International Olympic Committee (IOC), England Rugby, and the Union of European Football Associations (UEFA).
At Fanatics Commerce, we infuse our BOLD Leadership Principles in everything we do:
• Build Championship Teams
• Obsessed with Fans
• Limitless Entrepreneurial Spirit
• Determined and Relentless Mindset
Casual Sales Assistant - Millwall FC Fan Store employer: Fanatics, Inc.
Contact Detail:
Fanatics, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Sales Assistant - Millwall FC Fan Store
✨Tip Number 1
Familiarise yourself with Millwall FC and its merchandise. Knowing the team's history, key players, and popular products will help you connect with fans and make informed recommendations during your interactions.
✨Tip Number 2
Showcase your passion for football during your interactions with the team. Being enthusiastic about the sport and the club can set you apart from other candidates and demonstrate that you're a great fit for the role.
✨Tip Number 3
Prepare to discuss your previous retail or sales experience in detail. Think of specific examples where you provided excellent customer service or worked effectively as part of a team, as these are key skills for the Casual Sales Assistant position.
✨Tip Number 4
Be ready to demonstrate your flexibility and availability. Since the role requires working on game days and weekends, showing that you can adapt your schedule to meet the demands of the job will make you a more attractive candidate.
We think you need these skills to ace Casual Sales Assistant - Millwall FC Fan Store
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any previous retail or sales experience, especially in fast-paced environments. Emphasise your ability to work as part of a team and your strong communication skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for football and your enthusiasm for working at Millwall FC. Mention specific experiences that demonstrate your customer service skills and ability to create enjoyable shopping experiences.
Showcase Your Team Spirit: In your application, highlight examples of how you've successfully worked as part of a team. This could include past roles where collaboration was key to achieving sales targets or enhancing customer satisfaction.
Demonstrate Your Availability: Clearly state your availability to work during game days and events. This shows your commitment and willingness to be part of the action, which is crucial for a role at a sports fan store.
How to prepare for a job interview at Fanatics, Inc.
✨Show Your Passion for Football
Make sure to express your enthusiasm for football and Millwall FC during the interview. Share any personal experiences or connections you have with the team, as this will demonstrate your genuine interest in the role and help you connect with the interviewers.
✨Highlight Your Customer Service Skills
Since the role involves interacting with fans, it's crucial to showcase your customer service experience. Prepare examples of how you've successfully handled customer inquiries or resolved issues in previous roles, emphasising your ability to create a positive shopping experience.
✨Demonstrate Teamwork Abilities
The job requires working as part of a team, so be ready to discuss your experiences collaborating with others. Share specific instances where you contributed to a team's success, highlighting your communication skills and ability to work in a fast-paced environment.
✨Prepare for Situational Questions
Anticipate questions that may ask how you would handle specific situations, such as dealing with a difficult customer or managing busy periods during game days. Practising your responses will help you feel more confident and articulate during the interview.
