Head of Operational Support Services
Head of Operational Support Services

Head of Operational Support Services

Edinburgh Full-Time 46000 - 65000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead operational support services, ensuring compliance and effective risk management.
  • Company: Join Chest Heart and Stroke Scotland, a leading charity making a real difference.
  • Benefits: Enjoy a competitive salary of £54,855 plus benefits and hybrid working options.
  • Why this job: Be part of a mission-driven team impacting lives across Scotland.
  • Qualifications: Proven senior leadership experience in operational roles is essential.
  • Other info: Apply with a tailored CV and cover letter by midnight on 24th August.

The predicted salary is between 46000 - 65000 £ per year.

Job Description

Head of Operational Support Services

Permanent

Edinburgh (Hybrid)

£54,855 + Benefits

LHH is proud to be partnering with Chest Heart and Stroke Scotland (CHSS) in the search for a Head of Operational Support Services.

This pivotal leadership role is responsible for strengthening the charity’s internal governance, ensuring compliance with relevant regulations, and embedding effective risk management practices across the organisation. You will lead on delivering consistent and efficient operational support, encompassing organisational administration, office and facilities management, and project oversight. Your focus will be on providing seamless, high-quality service to internal stakeholders throughout the organisation.

As a member of the CHSS Leadership Team, you will play a key role in shaping and delivering strategic and operational plans, contributing to the collective senior management oversight of the charity’s mission and impact.

We are seeking a candidate with proven experience in a senior operational leadership role, managing multi-disciplinary teams—ideally across governance, compliance, risk, project, or performance management. You’ll bring strong leadership and influencing skills, with the ability to build effective relationships and work collaboratively across organisational boundaries to drive results.

If you are passionate about making a difference and want to be part of Scotland’s leading charity helping people with chest, heart, and stroke conditions to live life to the full, we would love to hear from you.

Applications in the form of a tailored CV and covering letter, highlighting your skills and experience pertinent to the role, should arrive no later than midnight Sunday 24th August.

Head of Operational Support Services employer: LHH Recruitment Solutions

Chest Heart and Stroke Scotland (CHSS) is an exceptional employer that fosters a collaborative and supportive work culture, dedicated to making a meaningful impact in the lives of those affected by chest, heart, and stroke conditions. Located in Edinburgh, this role offers a hybrid working model, competitive salary, and comprehensive benefits, alongside ample opportunities for professional growth and development within a passionate team committed to the charity's mission. Join us to lead operational support services that enhance our governance and risk management practices, ensuring we deliver high-quality service to our stakeholders.
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Contact Detail:

LHH Recruitment Solutions Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of Operational Support Services

✨Tip Number 1

Research Chest Heart and Stroke Scotland thoroughly. Understand their mission, values, and recent initiatives. This knowledge will help you tailor your conversations and demonstrate your genuine interest in the organisation during interviews.

✨Tip Number 2

Network with current or former employees of CHSS on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations for the Head of Operational Support Services role.

✨Tip Number 3

Prepare specific examples from your past experience that showcase your leadership skills and ability to manage multi-disciplinary teams. Be ready to discuss how you've successfully implemented governance and compliance measures in previous roles.

✨Tip Number 4

Familiarise yourself with the latest trends in operational support services, particularly within the charity sector. Being knowledgeable about current challenges and solutions can set you apart as a candidate who is proactive and forward-thinking.

We think you need these skills to ace Head of Operational Support Services

Leadership Skills
Operational Management
Governance Knowledge
Compliance Expertise
Risk Management
Project Management
Performance Management
Relationship Building
Strategic Planning
Team Management
Communication Skills
Problem-Solving Skills
Stakeholder Engagement
Organisational Administration
Facilities Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is specifically tailored to the Head of Operational Support Services role. Highlight your relevant experience in operational leadership, governance, compliance, and risk management. Use keywords from the job description to demonstrate your fit for the position.

Craft a Compelling Cover Letter: Your cover letter should clearly outline why you are passionate about the role and how your skills align with the charity's mission. Provide specific examples of your leadership experience and how you've successfully managed multi-disciplinary teams in the past.

Showcase Leadership Skills: In both your CV and cover letter, emphasise your leadership and influencing skills. Discuss how you've built effective relationships across organisational boundaries and driven results in previous roles. This will demonstrate your capability to contribute to the CHSS Leadership Team.

Proofread and Submit: Before submitting your application, carefully proofread both your CV and cover letter for any errors or typos. Ensure that all information is accurate and that your documents are formatted professionally. Submit your application through our website before the deadline.

How to prepare for a job interview at LHH Recruitment Solutions

✨Showcase Your Leadership Experience

As a candidate for the Head of Operational Support Services, it's crucial to highlight your previous leadership roles. Prepare specific examples of how you've successfully managed multi-disciplinary teams and driven operational improvements in past positions.

✨Demonstrate Your Understanding of Governance and Compliance

Familiarise yourself with the relevant regulations and governance frameworks that apply to charities. Be ready to discuss how you have implemented compliance measures in previous roles and how you would approach this at Chest Heart and Stroke Scotland.

✨Emphasise Relationship Building Skills

This role requires strong collaboration across various departments. Prepare to share instances where you've built effective relationships with stakeholders and how those relationships contributed to achieving organisational goals.

✨Prepare for Strategic Discussions

As a member of the leadership team, you'll need to contribute to strategic planning. Think about your vision for operational support services and be prepared to discuss how you can align these with the charity's mission and impact.

Head of Operational Support Services
LHH Recruitment Solutions

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