Volunteering & Community Engagement Manager
Volunteering & Community Engagement Manager

Volunteering & Community Engagement Manager

Bristol Volunteer 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and manage our vibrant volunteering and community engagement programme.
  • Company: Caring in Bristol is a charity dedicated to supporting the community through volunteer efforts.
  • Benefits: Gain valuable experience, develop skills, and make a real impact in your community.
  • Why this job: Join a passionate team and help shape the future of community support in Bristol.
  • Qualifications: Experience in recruitment, team leadership, and a commitment to empowering communities is essential.
  • Other info: Flexible hours and opportunities for personal growth in a supportive environment.

The predicted salary is between 36000 - 60000 £ per year.

Job Description

Since the charity’s origins, Caring in Bristol has been powered by the input of hundreds of grass roots volunteers from around Bristol. People give their time and expertise to all our services in different ways, ranging from casual volunteering shifts to long term in-depth consultation about our work in their communities. This role will work across the organisation to build, strengthen, and sustain a strong team of volunteers and community participants to support our strategic priorities. 

The postholder will be responsible for leading on all aspects of our volunteering and community participation programme, including developing and implementing policies and procedures, managing the assigned budget, as well as recruitment, induction, training, support, engagement and retention of volunteers.

Our Volunteers 

We utilise volunteers and community participants across all areas of our work to support and enrich the work we deliver. It is important to understand the different sets of volunteers we work with: 

Winter – over 400 volunteers come together each winter to run our Caring at Christmas day centre and distribute food deliveries across the city. Caring at Christmas has a legacy of over 30 years and relies on a range of volunteers from highly experienced to completely new to the organisation. Additionally, during particularly cold weather, Caring in Bristol volunteers support emergency shelters in the evenings and mornings. 

Food clubs – a small but committed set of volunteers help deliver our Bristol Goods food support programme. We have a fantastic set of regular volunteers at our Hartcliffe and city-centre food clubs with plans for a new location soon. 

Youth services –our accommodation project launched in July 2024, providing four bedrooms for 18-25 year olds each night. Our youth team also run group sessions throughout the week. Volunteers are needed to provide invaluable support to these activities to ensure the young people feel welcome and comfortable. 

Co-Production and Consultation Participants – our committed group of community members are essential to shaping the way we work, taking their housing knowledge out in the wider community. They are often used as a focus group for housing/policy consultations, supported by our Outreach Worker. This work is established in South Bristol, and we are developing a similar group in North Bristol. 

Community Advocates – This is an exciting area of work we wish to develop and grow over the next year; training up community members on Housing Rights and routes for support, empowering them to share this knowledge, signposting those in need of support so to prevent homelessness. 

Fundraising & Office Volunteers – we often have tasks that volunteers can help with which help the “back office” of the charity. This could include helping to organise events, fundraising activities, stuffing mailing envelopes, stocktaking our food store or offering specialist skills /advice. 

Person Specification 

We expect you to meet most of these criteria. However, we don’t expect you to meet every point and welcome applicants with transferable skills and an ability to apply themselves in a new context. 

  • Experience of recruitment or marketing opportunities in the charity sector 

  • Experience of leading and motivating a team of volunteers 

  • Understanding of co-production approaches and a demonstrable commitment to empowering community members   

  • Demonstrable knowledge of the motivations for volunteering and the different needs or requirements that volunteers may have 

  • Clear understanding of the legalities around volunteer management and health & safety 

  • Experience of working in partnership with other groups and organisations in innovative ways to achieve social impact. 

  • The ability to build rapport quickly and maintain effective working relationships with a range of very different stakeholders. 

  • Persuasive written communication, able to produce copy for news and marketing pieces as well as clear and concise email responses to a very active inbox 

  • Strong IT skills including the ability to use database systems and train others 

  • Solid organisational skills including consistency, accuracy, and an eye for detail. 

  • Proven ability to give and receive feedback objectively and sensitively, with a willingness to challenge constructively. 

  • A passion to change Bristol for the better 

Volunteering & Community Engagement Manager employer: Caring in Bristol

Caring in Bristol is an exceptional employer that values the contributions of its volunteers and community participants, fostering a collaborative and inclusive work culture. With a strong commitment to employee growth, the organisation offers opportunities for professional development and training, ensuring that staff are well-equipped to lead impactful community engagement initiatives. Located in the heart of Bristol, employees benefit from a vibrant city atmosphere while making a meaningful difference in the lives of local residents.
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Contact Detail:

Caring in Bristol Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Volunteering & Community Engagement Manager

✨Tip Number 1

Familiarise yourself with the local community and its needs. Understanding the specific challenges faced by different groups in Bristol will help you connect with potential volunteers and community participants, making your application stand out.

✨Tip Number 2

Network with current or former volunteers of Caring in Bristol. Engaging with them can provide valuable insights into the organisation's culture and volunteer expectations, which you can highlight in your discussions during the interview process.

✨Tip Number 3

Showcase your experience in volunteer management by preparing examples of how you've successfully recruited, trained, and retained volunteers in the past. Be ready to discuss specific strategies that align with Caring in Bristol's mission.

✨Tip Number 4

Demonstrate your understanding of co-production approaches. Be prepared to discuss how you would empower community members and involve them in decision-making processes, as this is a key aspect of the role.

We think you need these skills to ace Volunteering & Community Engagement Manager

Volunteer Management
Community Engagement
Recruitment Skills
Training and Development
Policy Development
Budget Management
Co-Production Approaches
Stakeholder Relationship Management
Persuasive Communication
Marketing Skills
IT Proficiency
Database Management
Organisational Skills
Attention to Detail
Feedback and Evaluation

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to grasp the responsibilities and expectations of the Volunteering & Community Engagement Manager position. Tailor your application to highlight relevant experiences that align with these requirements.

Highlight Relevant Experience: Emphasise any previous experience in volunteer management, community engagement, or similar roles. Use specific examples to demonstrate your ability to lead and motivate volunteers, as well as your understanding of co-production approaches.

Showcase Your Communication Skills: Since persuasive written communication is crucial for this role, ensure your application reflects your writing abilities. Craft clear and concise responses, and consider including a sample of your writing if applicable.

Express Your Passion: Convey your enthusiasm for making a positive impact in Bristol. Share personal motivations or experiences that drive your commitment to community work and volunteerism, as this will resonate with the charity's mission.

How to prepare for a job interview at Caring in Bristol

✨Know Your Volunteers

Familiarise yourself with the different types of volunteers and community participants that Caring in Bristol engages with. Understanding their motivations and needs will help you demonstrate your commitment to empowering them during the interview.

✨Showcase Your Leadership Skills

Be prepared to discuss your experience in leading and motivating teams of volunteers. Share specific examples of how you've successfully managed volunteer programmes or initiatives in the past, highlighting your ability to inspire and engage others.

✨Understand Co-Production Approaches

Research co-production methods and be ready to explain how you would apply these principles in your role. Showing a clear understanding of how to involve community members in shaping services will set you apart from other candidates.

✨Demonstrate Strong Communication Skills

Prepare to showcase your persuasive written communication abilities. Bring examples of marketing pieces or communications you've crafted, and be ready to discuss how you would handle a busy inbox while maintaining clarity and professionalism.

Volunteering & Community Engagement Manager
Caring in Bristol

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