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For Companies At a Glance
- Tasks: Manage residential property operations and client relations with comprehensive training provided.
- Company: Join a leading residential Property Management company based in Norfolk, known for its supportive culture.
- Benefits: Enjoy remote work flexibility, regular team interactions, and full training from industry experts.
- Why this job: Kickstart your career in the dynamic property industry with ample growth opportunities and a collaborative environment.
- Qualifications: Ideal for graduates or entry-level candidates with customer service or admin experience and strong organisational skills.
- Other info: Regular site visits and trips to London office included for team collaboration.
The predicted salary is between 24000 - 30000 £ per year.
Job Description
Customer Service
£28,000 – £30,000
A graduate or entry level property role based in the Norfolk area.
Are you looking for a remote role whilst still benefitting from regular contact with your team?
Would you like to be given full and comprehensive training?
Are you excited about starting your career in the exciting property industry?
We are recruiting a graduate-level Property role working for a leading residential Property Management company based in Norfolk or surrounding areas.
You will work remotely along with site visits and trips to the London office to collaborate with your team. This is an exciting opportunity for a graduate, entry level candidate or someone with a little of customer service or admin experience and a lot of ambition.
If you want to build a successful and lucrative career in property and join a company where full training will be given from your expert team, then read on!
You
- Graduate, entry-level candidate or second jobber with some experience in customer service or administration
- Exceptional customer service skills
- Ability to maintain a calm and professional demeanour at all times
- Strong organisational skills, to ensure you keep regular track of all property timelines and plan accordingly
- Resilient and confident in dealing with high-pressure situations and resolving issues
- Driving License & Own car is essential for this position
The role
- Comprehensive training will be given on all of the below duties
- Portfolio Management: Oversee the day-to-day operations of a portfolio of residential sites in Norfolk
- Client Relations: Primary point of contact for leaseholders
- Prepare financial reports – Full training given
- Regular site visits
- Attend AGMs and client meetings to liaise and address concerns
- Regulatory Compliance:
- Work closely with the wider team across Norfolk and London
If you are passionate about property, excited about being trained by the very best, and have the soft skills listed, then apply today. This is an amazing role, and a chance to build an exciting and lucrative property career!
Customer Service employer: The Maine Group
Contact Detail:
The Maine Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service
✨Tip Number 1
Research the property management industry and stay updated on current trends. This will not only help you during interviews but also show your genuine interest in the field.
✨Tip Number 2
Network with professionals in the property sector, especially those who work in customer service roles. Attend local events or join online forums to make connections that could lead to job opportunities.
✨Tip Number 3
Prepare for potential interview questions by practising how you would handle high-pressure situations. Think of examples from your past experiences where you maintained professionalism and resolved issues effectively.
✨Tip Number 4
Familiarise yourself with the specific responsibilities mentioned in the job description, such as portfolio management and client relations. Being able to discuss these topics confidently will set you apart from other candidates.
We think you need these skills to ace Customer Service
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant customer service or administrative experience. Emphasise skills like organisation, resilience, and professionalism, as these are key for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the property industry and your eagerness to learn. Mention how you align with the company's values and your excitement about the training opportunities.
Highlight Soft Skills: In your application, focus on your exceptional customer service skills and ability to handle high-pressure situations. Provide examples of how you've demonstrated these skills in past experiences.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at The Maine Group
✨Showcase Your Customer Service Skills
Since the role requires exceptional customer service skills, be prepared to share specific examples from your past experiences. Highlight situations where you successfully resolved issues or maintained a calm demeanour under pressure.
✨Demonstrate Organisational Abilities
The job involves managing timelines and portfolios, so come ready to discuss how you stay organised. You might mention tools or methods you use to keep track of tasks and deadlines, showcasing your ability to manage multiple responsibilities.
✨Express Your Passion for Property
Make sure to convey your enthusiasm for the property industry. Research the company and its values, and be ready to explain why you're excited about starting your career in this field and how you see yourself growing within it.
✨Prepare Questions for the Interviewers
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. This shows your interest in the role and helps you gauge if the company is the right fit for you. Consider asking about the training process or team dynamics.
