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For Companies At a Glance
- Tasks: Help customers find solutions and create memorable shopping experiences.
- Company: Join IKEA, a leader in home furnishings dedicated to making everyday life better.
- Benefits: Enjoy a 15% discount, flexible hours, and various perks like life assurance and interest-free loans.
- Why this job: Be part of an inclusive team that values your ideas and supports your growth.
- Qualifications: Customer-focused mindset with strong planning and organisational skills required.
- Other info: Open to all backgrounds, including those with disabilities; adjustments available during the interview process.
Job Description
Sales Assistant – Edinburgh"You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.A job at IKEA is so much more than home furnishings.
Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself."Employment Type: Part Time, PermanentDepartment: Kitchen & DiningNumber of Positions: 1IKEA Edinburgh are looking to welcome a Sales Assistant (Kitchen Host) to join our passionate team.
This is a 32 hour a week contract.You will be passionate about our products and motivated to share inspiring home furnishings solutions with the many people. This role involves coordinating with customers as the first point of contact in the Kitchens Department (Showroom), supporting with booking of appointments with our Kitchen Planning team. WHAT WE OFFER • Competitive hourly rate of £12.60 per hour.
• This role involves working alternate weekends (1 on, 1 off), worked over 5 days a week. Shifts may be during the day or evenings/lates.• We can discuss flexibility to match your life and our business needs during the interview. • Induction date will be Saturday and Sunday, 27 and 28 September 2025.WORKING WITH US HAS ITS REWARDSOur co-workers bring unique ideas and talent to work every day, and we offer a variety of benefits that suit their and their family's everyday needs.
• 15% IKEA discount and discount portal helping you save £100s on High Street retailers.• X4 Life Assurance, enhanced statutory pension contributions and interest free loans.• Family-friendly policies and benefits.• Commitment to your development throughout your career.• Subsidised hot and cold meals, desserts and snacks in our co-worker restaurant….as well so much more! Full list of benefits at https://www.ikea.com/gb/en/this-is-ikea/work-with-us/WHAT YOU'LL NEED TO HAVE • You have a pro-active approach, love multi-tasking, and are passionate about being part of the team but also can work independently. • You have a customer first mindset, where you make the customer feel valued and supported in everything you do.
• You are self-driven, make clear decisions, and use your initiative daily. • You prioritise and organise your own work to make efficient use of the time available with strong attention to detail. WHAT YOU'LL BE DOING DAY TO DAY • You will meet and greet our customers in the Kitchens Department (Showroom), helping customers to book in appointments.
You will manage our busy department's diary, working with customers and co-workers.• You provide an exceptional shopping experience for our customers by actively approaching them to identify their needs and advising them on the best solutions for their life at home. • You are always passionate about the range, curious to learn the stories behind the products and their design. • This role involves a fair amount of administrative work, managing the department diary to ensure customers can book in appointments with our Planners to purchase their dream kitchen.WE CARE FOR THE PEOPLE It takes the diversity of thought, background, and culture to make great ideas a reality.
We welcome candidates from all walks of life, including those with disabilities, to join us, and feel valued in the workplace. Come see the wonderful workday where we create a better everyday life for the many people.RECRUITMENT PROCESS INFORMATIONLet us know if you require any adjustments to be made during the interview process as soon as possible. • Please attach an updated CV with your application so we can get to know you better.
• Shortlisted candidates will be invited by email to attend a face-to-face interview. We understand not everyone will be successful, but we promise to keep you informed either way. For any advice or support, email me at emma.jones4@Ingka.ikea.com and I will be happy to help!
Sales Assistant - IKEA Edinburgh Store employer: IKEA
Contact Detail:
IKEA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant - IKEA Edinburgh Store
✨Tip Number 1
Familiarise yourself with IKEA's values and culture. Understanding their commitment to inclusivity and customer satisfaction will help you align your responses during the interview, showcasing that you're a great fit for their team.
✨Tip Number 2
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you solved problems or went above and beyond for customers, as this will demonstrate your customer-first mindset.
✨Tip Number 3
Show your enthusiasm for home furnishings and the IKEA product range. Being genuinely interested in their products and being able to discuss them will impress the interviewers and show that you're eager to contribute to the team.
✨Tip Number 4
Be ready to discuss your ability to work both independently and as part of a team. Highlight experiences where you've successfully managed tasks on your own while also collaborating effectively with others to achieve common goals.
We think you need these skills to ace Sales Assistant - IKEA Edinburgh Store
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what IKEA is looking for in a Sales Assistant. Highlight key responsibilities and required skills that resonate with your experience.
Craft a Tailored CV: Make sure your CV reflects your customer service skills and any relevant experience. Use specific examples that demonstrate your ability to build relationships and solve problems, as these are crucial for this role.
Write a Compelling Cover Letter: In your cover letter, express your passion for creating positive customer experiences and your alignment with IKEA's values. Mention how you can contribute to their mission of making everyday life better for many.
Prepare for the Interview: Think about potential interview questions related to teamwork, customer service, and problem-solving. Prepare examples from your past experiences that showcase your skills and how they align with the role at IKEA.
How to prepare for a job interview at IKEA
✨Show Your Customer-Centric Mindset
During the interview, emphasise your commitment to customer satisfaction. Share examples of how you've gone above and beyond to help customers in previous roles, as this aligns perfectly with IKEA's values.
✨Demonstrate Team Spirit
IKEA values teamwork, so be prepared to discuss your experiences working collaboratively. Highlight instances where you contributed to a team goal or supported colleagues, showcasing your ability to work well with others.
✨Be Curious About the Products
Express your interest in IKEA's product range and their stories. Research some products beforehand and be ready to discuss what excites you about them. This shows your enthusiasm for the role and the brand.
✨Prepare for Practical Scenarios
Expect questions that assess your problem-solving skills and ability to handle multiple tasks. Think of specific situations where you successfully managed your time and prioritised tasks, as this will demonstrate your organisational skills.
