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- Tasks: Welcome patients, manage records, and ensure a smooth front desk experience.
- Company: Join Triangle Implant Center, a leading specialty dental practice in Durham.
- Benefits: Enjoy flexible hours, health insurance, paid time off, and a supportive team culture.
- Why this job: Be part of a collaborative team dedicated to enhancing patient care and experience.
- Qualifications: 3 years of front desk experience in an Oral Surgery office and strong communication skills required.
- Other info: Diverse and inclusive workplace with opportunities for growth and development.
Our office, Triangle Implant Center – Durham, is seeking a Patient Care Coordinator to join our busy specialty practice.
Our office requires a talented and pleasant Patient Care Coordinator to handle all administrative and front office duties and provide an exceptional experience to all patients and visitors.
Responsibilities
- Welcoming patients to the dental office.
- Maintaining accurate patient records.
- Answering all incoming calls and redirecting them or keeping messages.
- Checking, sorting, and forwarding emails.
- Keeping updated records and files.
- Keeping front desk tidy and presentable with all necessary materials (pens, forms, paper, etc.).
- Helping to facilitate/coordinate other office responsibilities as needed.
Qualifications
- 1 year of proven experience as front desk representative, agent or relevant position.
- Familiarity with office machines (fax, printer, etc.).
- Strong communication and people skills.
- Good organizational and multi-tasking abilities.
- Problem‑solving skills.
- A high school diploma.
- Desire to help your patients.
Benefits
- BCBS High Deductible & PPO Medical insurance Options.
- VSP Vision Coverage.
- Complimentary Life Insurance Policy.
- Short‑term & Long‑Term Disability.
- Pet Insurance Coverage.
- 401(k).
- Identity Theft Protection.
- Legal Services Package.
- Hospital/Accident/Critical Care Coverage.
- Paid Time Off.
- Diverse and Inclusive Work Environment.
- Strong culture of honesty and teamwork.
Location
Triangle Implant Center – Durham.
Compensation
Base Pay Range: $17 – $30 USD.
Equal Employment Opportunity
Specialty1 Partners and its affiliates participate in the federal government’s E‑Verify program and are equal‑opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with relevant laws.
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Patient Care Coordinator New Durham, North Carolina, United States employer: Specialty1 Partners
Contact Detail:
Specialty1 Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Care Coordinator New Durham, North Carolina, United States
✨Tip Number 1
Familiarise yourself with the specific duties of a Patient Care Coordinator. Understanding the nuances of welcoming patients, managing records, and handling complaints will help you demonstrate your knowledge during any interviews.
✨Tip Number 2
Showcase your people skills! Since this role is all about making patients feel valued, think of examples from your past experiences where you've successfully resolved issues or created a positive atmosphere for clients.
✨Tip Number 3
Network within the dental community in Durham. Attend local dental events or join online forums to connect with professionals who might provide insights or even referrals for the position at Triangle Implant Center.
✨Tip Number 4
Research Triangle Implant Center specifically. Knowing their values, mission, and the type of patient care they prioritise can help you tailor your approach and show that you're genuinely interested in being part of their team.
We think you need these skills to ace Patient Care Coordinator New Durham, North Carolina, United States
Some tips for your application 🫡
Tailor Your CV: Make sure to customise your CV to highlight relevant experience as a Patient Care Coordinator. Emphasise your front desk experience, communication skills, and any specific achievements in previous roles that align with the responsibilities outlined in the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for patient care and your ability to create a welcoming environment. Mention specific examples of how you've successfully handled patient interactions or resolved complaints in the past.
Highlight Relevant Skills: In your application, clearly list skills that are pertinent to the role, such as organisational abilities, problem-solving skills, and familiarity with office machines. Use bullet points for clarity and impact.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Patient Care Coordinator.
How to prepare for a job interview at Specialty1 Partners
✨Show Your People Skills
As a Patient Care Coordinator, you'll be the first point of contact for patients. Make sure to highlight your strong communication and interpersonal skills during the interview. Share examples of how you've successfully handled difficult situations or complaints in the past.
✨Demonstrate Organisational Skills
This role requires excellent organisational abilities. Be prepared to discuss how you manage multiple tasks efficiently. You might want to mention specific tools or methods you use to keep patient records and office materials organised.
✨Emphasise Your Experience
With a requirement of at least three years in a similar role, make sure to detail your relevant experience. Discuss your familiarity with front desk operations in an Oral Surgery office and any specific software or office machines you’ve used.
✨Express Your Passion for Patient Care
The ideal candidate is someone who genuinely cares about providing an exceptional experience for patients. During the interview, convey your enthusiasm for helping others and your commitment to ensuring patients feel valued and comfortable.
