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- Tasks: Join our Field Team as a Metering Technician, gathering meter readings and resolving customer queries.
- Company: Severn Trent serves 4.8 million households, celebrating diversity and community impact.
- Benefits: Enjoy 25 days holiday, annual bonuses, a leading pension scheme, and dedicated training.
- Why this job: Be part of a caring team, work outdoors, and make a difference in your community.
- Qualifications: Strong interpersonal skills and a full UK Driving License are required; positivity is key!
- Other info: Set shifts with no weekends; embrace the outdoors in all weather conditions.
The predicted salary is between 30000 - 42000 £ per year.
hours a day, (sometimes ) days a year we serve million households and business across the heart of the UK. Each cuppa drank, each toilet flushed is only possible because of the , brilliant team members working across our patch. We welcome people from all walks of life and celebrate individuality. We know diverse minds, experiences and backgrounds help us to learn and better serve our customers and the communities where they live. If you want to do more because you care, we\’d love to talk to you. There really is something for everyone here.
EVERYTHING YOU NEED TO KNOW
We have an exciting opportunity for someone to join our Field Team as a Metering Technician. This is a great role, that keeps you busy out and about in our communities. This is a varied role that is responsible for carrying out a range of activities such as gathering meter readings and investigating customers billing queries. You\’ll need to be able to speak confidently to customers and guide them if any technical issues arise. If you are used to dealing with customers and can adapt quickly to difficult situations, this is a plus! You\’ll need to be a good team player and share the ethos of striving to work in the best team environment you can. Having a full UK Driving License is required. That\’s right, set shifts and no weekends! Monday, Wednesday and Friday : am – : pm Tuesday and Thursday : am – : pm
- Strong interpersonal, negotiating and influencing skills
- Ability to think objectively to plan, prioritise and resolve work in the most effective way possible
- The ability to work in a demanding target driven environment as part of a remote based team.
- Confidence to review and discuss work carried out by contract partners and challenge quality and effectiveness of work where required.
- Ability to manage jobs through until completion, share learnings with your team and deal with customer escalations and complaints where required.
You’ll need to be proactive and have the right attitude to work as you will be out on site most of the time. The right skills and experience are important. But if you have the right character, positivity and a caring attitude we want to talk to you, too. We want people who show up and get involve. Those who are ready to be part of something bigger and who want to make a difference because they care. Is that you?
Benefits
- days holiday + bank holidays (and the ability to buy / sell up to days per year)
- Annual bonus scheme (of up to £, per annum based on company performance)
- Leading pension scheme – we will double your contribution (up to % when you contribute
- Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate
- Dedicated training and development with our \’Academy\’
- Electric vehicle scheme and retail offers
- Family friendly policies
- Two volunteering days per year
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Metering Technician employer: Severn Trent Water
Contact Detail:
Severn Trent Water Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Metering Technician
✨Tip Number 1
Familiarise yourself with the local area, especially the NG7, NG8, and NG9 postcodes. Understanding the community you’ll be serving can help you connect better with customers and demonstrate your commitment to the role.
✨Tip Number 2
Brush up on your customer service skills. Since the role involves dealing with customer queries and complaints, being able to communicate effectively and handle difficult situations will set you apart from other candidates.
✨Tip Number 3
Showcase your teamwork abilities. This position requires working as part of a remote team, so be prepared to discuss examples of how you've successfully collaborated with others in previous roles.
✨Tip Number 4
Demonstrate your proactive attitude. The job description highlights the need for someone who is self-motivated and ready to tackle challenges head-on, so think of instances where you've taken initiative in past experiences.
We think you need these skills to ace Metering Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Metering Technician role. Emphasise your interpersonal skills, ability to work in a team, and any previous customer service experience.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific reasons why you want to work for Severn Trent and how your values align with theirs, especially regarding community service and environmental care.
Highlight Relevant Skills: In your application, clearly outline your strong interpersonal, negotiating, and influencing skills. Provide examples of how you've successfully managed customer queries or complaints in the past.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for the Metering Technician role.
How to prepare for a job interview at Severn Trent Water
✨Know the Company
Before your interview, take some time to research Severn Trent. Understand their values, mission, and the services they provide. This will help you align your answers with what they stand for and show that you're genuinely interested in being part of their team.
✨Demonstrate Customer Service Skills
As a Metering Technician, you'll be interacting with customers regularly. Prepare examples from your past experiences where you've successfully handled customer queries or complaints. Highlight your ability to remain calm under pressure and how you can guide customers through technical issues.
✨Show Your Team Spirit
Severn Trent values teamwork, so be ready to discuss how you work well in a team environment. Share specific instances where you've collaborated with others to achieve a common goal, and emphasise your willingness to support your colleagues.
✨Be Prepared for Outdoor Work
Since this role involves working outdoors in various weather conditions, express your enthusiasm for this aspect of the job. You might want to mention any previous outdoor work experience or how you adapt to different environments, showing that you're ready to embrace the challenges of the role.
