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- Tasks: Lead a team, provide exceptional customer service, and ensure store operations run smoothly.
- Company: Bestway Retail is a dynamic retail company focused on customer satisfaction and career growth.
- Benefits: Enjoy flexible hours, a supportive team environment, and opportunities for career advancement.
- Why this job: Join a vibrant team where your contributions matter and pave the way for future leadership roles.
- Qualifications: No specific experience required; just bring your enthusiasm and willingness to learn!
- Other info: Diversity and inclusion are valued; all backgrounds are encouraged to apply.
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About The Role
This is the face of our business and key to our success. We are looking for someone who is driven and dedicated to exceptional customer service. If you have a keen eye for detail, love interacting with people and you are a self starter that when they see something that needs to be done you go ahead and do it we have a great career for you. Many of our most successful Regional and Area Managers started their careers as store assistants and we would love to celebrate this kind of success again in the future.
About The Role
This is the face of our business and key to our success. We are looking for someone who is driven and dedicated to exceptional customer service. If you have a keen eye for detail, love interacting with people and you are a self starter that when they see something that needs to be done you go ahead and do it we have a great career for you. Many of our most successful Regional and Area Managers started their careers as store assistants and we would love to celebrate this kind of success again in the future.
Responsibilities:
- Acknowledge customers in a friendly and welcoming way
- Respond to queues and queries quickly and efficiently
- Attentive to customer needs
- Always be courteous, cheerful and respectful
- Recommend productions and promotions
- Carry out freshness checks
- Ensure till accuracy
- Perform stock replenishment and merchandising in accordance with company guidelines
The Ideal Candidate
- The desire to offer exceptional customer service
- Great communication skills
- Able to establish and maintain positive working relationships with others
- Be flexible and adaptable in line with the needs of the store
- The ability to prioritise tasks
- A strong team player, harnessing the power of the team whilst being an integral part of promoting team spirit
We understand that no applicant ever ticks every box so please do consider applying should some or most of the above apply. Bestway Group is an equal opportunity employer and we value diversity and inclusion. We welcome people of different nationalities, backgrounds, experiences, abilities, and perspectives. We want strong, and diverse teams built from talented individuals with different backgrounds identities and experiences.
If this is of interest to you and you would like to learn more, please do get in touch, we are looking forward to hearing from you.A
Seniority level
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Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
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Job function
Other
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Industries
Retail
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Supervisor - 20 hours employer: Bestway Retail
Contact Detail:
Bestway Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - 20 hours
✨Tip Number 1
Show your passion for customer service during any interactions. Whether it's in a casual conversation or a formal interview, express how much you enjoy helping customers and making their experience better.
✨Tip Number 2
Demonstrate your ability to be proactive. Share examples from your past experiences where you took the initiative to solve problems or improve processes without being asked.
✨Tip Number 3
Highlight your teamwork skills. Be ready to discuss how you've successfully collaborated with others in previous roles, as this is crucial for maintaining a positive working environment.
✨Tip Number 4
Familiarise yourself with Bestway Retail's values and culture. Understanding what they stand for will help you align your responses and show that you're a good fit for their team.
We think you need these skills to ace Supervisor - 20 hours
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and any supervisory roles you've held. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to lead a team. Mention specific examples of how you've gone above and beyond in previous roles.
Showcase Soft Skills: Emphasise your communication skills, adaptability, and teamwork abilities in your application. These are crucial for the Supervisor role and will help you stand out.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for this position.
How to prepare for a job interview at Bestway Retail
✨Showcase Your Customer Service Skills
Since the role is centred around exceptional customer service, be prepared to share specific examples of how you've provided outstanding service in previous roles. Highlight your ability to handle queries and resolve issues efficiently.
✨Demonstrate Team Spirit
Bestway Retail values teamwork, so be ready to discuss how you contribute to a positive team environment. Share experiences where you've collaborated with others to achieve common goals or support your colleagues.
✨Be Proactive and Detail-Oriented
As a self-starter, it's important to convey your proactive nature. Prepare to discuss instances where you've taken initiative to solve problems or improve processes without being prompted.
✨Communicate Clearly and Positively
Great communication skills are essential for this role. Practice articulating your thoughts clearly and positively, and be sure to engage with your interviewer by asking questions and showing genuine interest in the conversation.
