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For Companies At a Glance
- Tasks: Engage with the community, create content, and manage user interactions in the automotive sector.
- Company: Join BYD UK, a leader in green energy and electric vehicles, making a real impact.
- Benefits: Enjoy competitive salary, 25 days holiday, pension scheme, and team-building events.
- Why this job: Be part of a fast-growing industry, fostering relationships and driving community engagement.
- Qualifications: 3+ years experience, degree preferred, and a passion for electric vehicles required.
- Other info: Proactive team players with strong English skills will thrive in this role.
The predicted salary is between 28800 - 48000 ÂŁ per year.
Overview
Join to apply for the UK- Community Operation Specialist role at BYD EUROPE
We are currently seeking a Community Operation Specialist to utilise their knowledge of the automotive industry to join their team. Working with BYD presents the chance to offer new and existing clients significant and advanced benefits. You will be building client relationships as you identify project opportunities within the new and fast-growing sector.
Main Tasks and Responsibilities
- Develop and enforce community guidelines to regulate user behaviour and content publishing;
- Plan and execute daily, weekly, and monthly operation strategies, such as topic discussions, user check-ins, and knowledge sharing;
- Respond to user inquiries, guide discussions, and maintain a positive community atmosphere to boost engagement;
- Create high-quality community content (e.g., articles, visuals, videos, event copy) based on product, brand, and user needs;
- Participate in planning community sections, content calendars, and trending topic engagement;
- Assist in designing exclusive community activities such as UGC campaigns, quizzes, and leaderboards;
- Identify and engage highly active users, KOCs, and core fans, build strong relationships, and encourage content contributions;
- Track and analyse key community metrics (e.g., new members, engagement rate, retention rate, conversion rate);
- Monitor user feedback and public sentiment, address issues promptly, and provide early warnings for potential crises.
- In charge of community lead management
Ideal candidate profile / Qualifications
- Experience in Social Media management and content creation
- Good time management and organisational skills
- Excellent interpersonal, communication, and customer service skills
- Hands-on experience with ERP and CRM systems
- Proficiency with MS Office Suite, particularly MS Excel
- In-depth understanding of sales principles and customer service practices
- Analytical and multitasking skills
- Ability to work well as part of a team, but also be able to make decisions and complete tasks independently
- With Right-to-Work in the UK
What We Offer
- A competitive salary reflecting your experience and qualifications
- 25 days’ holiday each year (plus bank holidays)
- A workplace pension to help secure your future
- Access to our Car Salary Sacrifice Scheme
- Commuting allowance support
- Fun and engaging team-building events
- Opportunities for ongoing learning and development
About BYD UK
BYD UK is the UK distributor of BYD Company Ltd which is a China-based company and a global leading-edge provider of green energy technologies. BYD UK offers a range of electric vehicles, including all-electric cars, all-electric buses and all-electric forklift trucks. BYD is expanding its UK operations to support a growing portfolio of electric bus projects.
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Other
Industries
- Motor Vehicle Manufacturing
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UK- Community Operation Specialist employer: BYD Europe
Contact Detail:
BYD Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land UK- Community Operation Specialist
✨Tip Number 1
Familiarise yourself with the latest trends in the electric vehicle industry, especially regarding community engagement. This knowledge will help you speak confidently about how you can contribute to BYD's mission during interviews.
✨Tip Number 2
Network with professionals in the automotive and electric vehicle sectors. Attend industry events or join online forums to connect with potential colleagues and gain insights that could be beneficial for your role at BYD.
✨Tip Number 3
Showcase your experience in community management by preparing examples of successful strategies you've implemented in the past. Be ready to discuss how these experiences can translate to the role at BYD.
✨Tip Number 4
Demonstrate your proactive approach by suggesting innovative ideas for community engagement during your interview. This will highlight your enthusiasm for the role and your commitment to enhancing user experience.
We think you need these skills to ace UK- Community Operation Specialist
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Community Operation Specialist position at BYD. Understand the key responsibilities and required skills, especially those related to community engagement and the automotive industry.
Tailor Your CV: Customise your CV to highlight relevant experience in community management, user engagement, and the automotive sector. Emphasise any previous roles where you developed community guidelines or created engaging content.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for electric vehicles and your understanding of community dynamics. Mention specific examples of how you've successfully engaged users or built relationships in past roles.
Highlight Relevant Skills: In your application, be sure to mention your proficiency in English, your proactive approach, and your ability to analyse community metrics. These skills are crucial for the role and should be clearly articulated.
How to prepare for a job interview at BYD Europe
✨Show Your Knowledge of the Automotive Industry
Make sure to brush up on your knowledge of electric vehicles and the automotive sector. Being able to discuss current trends, challenges, and innovations will demonstrate your expertise and passion for the industry.
✨Prepare Examples of Community Engagement
Think of specific instances where you've successfully engaged a community or managed user interactions. Be ready to share these examples during the interview to showcase your experience in building relationships and fostering a positive atmosphere.
✨Highlight Your Content Creation Skills
Since creating high-quality community content is a key responsibility, prepare to discuss your experience with content creation. Bring examples of articles, visuals, or videos you've produced that align with user needs and brand messaging.
✨Demonstrate Your Analytical Skills
Be prepared to talk about how you've tracked and analysed community metrics in the past. Discuss any tools or methods you used to measure engagement and retention rates, as this will show your ability to make data-driven decisions.
