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- Tasks: Manage pricing, promotions, and sales reporting while collaborating with retailers and internal teams.
- Company: Join HEINEKEN UK, a leader in brewing with a rich 150-year history.
- Benefits: Enjoy a competitive salary, annual bonus, company car, private healthcare, and 35 days holiday.
- Why this job: Be part of a dynamic team, develop your career, and make an impact in the grocery market.
- Qualifications: Strong commercial awareness, relationship-building skills, and data analysis capabilities are essential.
- Other info: Remote work with regular travel; driving licence required. Apply before 15th August!
The predicted salary is between 37130 - 41498 £ per year.
Customer Development Manager
Function: Off Trade
Location: Remote-based with regular travel to London and store visits nationally (1-2 days per week)
Salary: £37,130 – £41,498 depending on experience, plus full benefits listed below
Contract: Permanent
Closing Date: Friday 15th August. Please note a UK driving licence is essential for this role.
Are you looking for your next chapter at HEINEKEN UK? You already know that we make great beers and ciders, well we also offer exciting and dynamic careers!
We’re looking for someone who is as ready to evolve for the future as we are. If you’re ready to brew a new career, apply for our Customer Development Manager role today!
The Role
In the Off-Trade channel, success is built on relationships, insight, and precision. As Customer Development Manager, you’ll report into the Customer Controller and take ownership of promotional planning & execution for one of our Top Four Grocer accounts. You’ll collaborate closely with the retailer’s commercial, supply chain and in-store teams, and internally with shopper marketing and demand planning teams to maximise returns from our trade plan.
You’ll need to stay close to customer and the grocery market, understand the levers that drive performance, and maintain tight control of pricing and promotions systems. This is a highly collaborative role as part of a small team, where you’ll work to team targets.
Key Responsibilities
- Manage pricing and promotions systems and data with accuracy
- Deliver high-quality sales reporting and commercial insight
- Be the key contact for our field sales team, prioritising goals for each cycle and visiting stores to monitor compliance and identify areas of opportunity
- Work with Shopper Marketing to bring brand campaigns to life in-store
- Own the relationship with Sainsbury’s buyer for craft, ale & stout.
- Represent Heineken as a trusted partner.
About You
We’re looking for someone who thrives on detail, enjoys working with data, and can influence and engage internal & external stakeholders. This could suit someone from a commercial, administrative or analytical background looking for an opportunity to build account management skills with a large retailer. What matters most is your eye for detail, ability to spot opportunities, and your drive to deliver great execution.
You’ll also bring:
- Strong commercial awareness
- Excellent relationship-building and stakeholder management skills
- Confidence in extracting data to build reports that can drive decision-making and influence others
If this sounds like you, we’d love to hear from you.
Our Benefits
In addition to your base salary, you’ll also receive:
- Annual bonus
- Company Car
- Company funded Private Medical Healthcare
- Double matched pension contributions (up to 10%)
- 35 days holiday (with the opportunity to buy/sell)
- A monthly case of our delicious ciders and beers!
- Exciting opportunities to develop your career
You’ll also get the opportunity to get involved with one of our colleague networks where groups of colleagues from all over the business work together to ensure we’re always working towards being a diverse and inclusive company.
The application
If you like what you’ve read and want to explore this opportunity further, please apply before the closing date listed at the top of the advert.
Please note, we may close vacancies early where we receive significant numbers of applications, so don’t delay!
If you need any adjustments made to support your application, for example if you require information in different formats, or if you have any accessibility issues, then we’re more than happy to review our processes – please feel free to get in touch with us as recruitment@heineken.co.uk.
In all likelihood the ideal candidate for this role won’t meet every single requirement in this advert, in fact we all need the opportunity to grow and develop in role. We understand some applicants are less likely to apply to jobs unless they feel they meet every single qualification. The team at HEINEKEN would encourage you to submit an application if the advert has peaked your interest rather than ruling yourself out based on any self-limiting beliefs. You never know, you may be exactly what we’re looking for!
Who We Are:
We’ve 150 years of brewing history and are proud of this legacy. Yet we’re sure our best days are ahead of us. Every one of our colleagues has a role to play as we dream big, set bold ambitions and push the boundaries. We support colleagues on this journey with development opportunities and unique experiences to help them reach their full potential.
Apply today to discover Your Future, Untapped.
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Customer Development Manager employer: The HEINEKEN Company
Contact Detail:
The HEINEKEN Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Development Manager
✨Tip Number 1
Familiarise yourself with the Off-Trade channel and the grocery market. Understanding the dynamics of this sector will help you speak confidently about how you can contribute to HEINEKEN's success during interviews.
✨Tip Number 2
Network with professionals in the industry, especially those who have experience with major retailers like Sainsbury’s. Building relationships can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your experience with data analysis and reporting. Be ready to share specific examples of how you've used data to drive decision-making and influence stakeholders in previous roles.
✨Tip Number 4
Showcase your relationship-building skills by preparing anecdotes that highlight your ability to collaborate effectively with both internal teams and external partners. This is crucial for the Customer Development Manager role.
We think you need these skills to ace Customer Development Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Customer Development Manager role. Focus on your commercial awareness, relationship-building abilities, and any analytical skills that demonstrate your capability to manage pricing and promotions systems.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you've successfully managed relationships or driven performance in previous roles, particularly in a retail or commercial context.
Highlight Relevant Achievements: When detailing your work experience, emphasise achievements that showcase your ability to deliver high-quality sales reporting and commercial insight. Use metrics where possible to quantify your impact, such as percentage increases in sales or successful promotional campaigns.
Showcase Your Data Skills: Since the role requires confidence in extracting data to build reports, include any relevant experience you have with data analysis tools or software. Mention specific instances where your data-driven insights influenced decision-making or improved outcomes.
How to prepare for a job interview at The HEINEKEN Company
✨Know Your Numbers
As a Customer Development Manager, you'll be dealing with pricing and promotions systems. Brush up on your data analysis skills and be prepared to discuss how you can leverage data to drive decision-making and influence stakeholders.
✨Build Relationships
This role requires excellent relationship-building skills. Think of examples from your past experiences where you've successfully built rapport with clients or colleagues, especially in a commercial setting. Be ready to share these stories during the interview.
✨Understand the Market
Stay updated on the grocery market trends and the competitive landscape. Research HEINEKEN's position within the industry and be prepared to discuss how you can contribute to their success in the Off-Trade channel.
✨Showcase Your Attention to Detail
The job description highlights the importance of detail orientation. Prepare to discuss specific instances where your attention to detail has led to successful outcomes, particularly in managing promotional planning or sales reporting.
