Service Manager, Medical Education and Development

Service Manager, Medical Education and Development

Carlisle Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and inspire teams in medical education and development to achieve key outcomes.
  • Company: Join NCIC, a leading healthcare provider dedicated to quality care in North Cumbria.
  • Benefits: Enjoy flexible working, 27-33 days holiday, NHS discounts, and a competitive pension scheme.
  • Why this job: Be part of a dynamic team driving innovation in medical education and making a real impact.
  • Qualifications: Strong leadership skills and a passion for continuous improvement in healthcare are essential.
  • Other info: Relocation assistance may be available; apply early as the position may close sooner.

The predicted salary is between 36000 - 60000 £ per year.

The post holder will be a highly motivated and effective manager with leadership and influencing skills. The post holder will have the ability to enthuse, motivate and involve teams to work towards and achieve required objectives

The individual will work closely with the General Manager of Corporate Medical Services and members of the Medical Directorate and Medical Education teams to deliver a range of key outcomes.

The Medical Directorate acts as a driver for quality improvements throughout the organisation. Alongside the Executive Chief Nurse and the clinical teams, the Medical Directorate works towards providing care of the highest quality, that achieves the best possible outcomes, and regulatory and care quality ratings.

The Medical Education and Development Faculty are a key provider within the directorate; driving forward improvements and innovations in medical education and development opportunities.

The Medical Education department supports the development and implementation of innovative and contemporary practice. The department ensures that medical support systems are in place, allowing all medical staff to develop individually and professionally. The department is committed to maintaining the already high standards it has achieved over the past five years and wants to ensure all team members are committed to a cycle of continuous improvement across our programme delivery

The Medical Education Department includes commissioned education services from NHS England, with NCIC NHS FT acting as a Local Education Department. This area includes the management and development of Medical Education activity and schedules to support and deliver NHS Englands Education Contract within the Trust

At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.

Our 5 key principles demonstrate our belief in the delivery of safe, high quality care every time\’:

Being a clinically led organisation

Quality and safety at the heart of our Trust

A positive patient experience every time

A great place to work

Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed.

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies .

  • Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
  • If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Important Information

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

For candidates applying using a Hotmail account or have strict firewall settings please ensure the following:

Junk Mail is checked regularly

Disclosure And Barring Service

On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.

The Changes Mean That

youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure

the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.

If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.

Nacro Tel: 0300 123 1999, or email:

Unlock Tel: 01634 247350, email or complete the online form on the Unlock website

The Trust Is Committed To Safeguarding Adults And Children Therefore If The Post Is Subject To The Rehabilitation Of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as Amended) The Successful Candidate(s) Will Be Subject To a Criminal Records Check With The Disclosure And Barring Service (DBS). The Cost Of The DBS Must Be Met By The Successful Candidate(s) Through Salary Deduction. DBS Charges Are As Follows If Applicable To The Post

Please note the cost of the DBS check has increased from 2 nd December 2024

Standard Check: £21.50 + Administration cost of £5.90 = £27.40. Deducted from salary over following 4 months or one off payment.

Enhanced Check: £49.50 + administration cost of £5.90 = £55.40. Deducted from salary over following 4 months or one off payment.

As part of the one of the largest employers in the UK NCIC future employees will have also access to the following benefits.

A lease car may be available for this position; further details will be provided upon appointment if applicable.

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

Excellent opportunities for development

Competitive NHS Pension scheme

Access to NHS discounts with retailers and leisure companies

EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems

These schemes are subject to availability

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Service Manager, Medical Education and Development employer: North Cumbria Integrated Care NHS Foundation Trust

At NCIC, we pride ourselves on being an exceptional employer dedicated to fostering a supportive and inclusive work environment. Our commitment to employee development is reflected in our extensive training opportunities and flexible working schemes, ensuring that every team member can thrive both personally and professionally. Located in the picturesque North Cumbria, we offer a unique chance to contribute to high-quality healthcare while enjoying the benefits of a balanced lifestyle in a community-focused setting.
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Contact Detail:

North Cumbria Integrated Care NHS Foundation Trust Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Manager, Medical Education and Development

✨Tip Number 1

Familiarise yourself with the key principles of NCIC and how they align with your own values. Being able to articulate how you embody these principles during discussions can set you apart as a candidate who truly understands the organisation's mission.

✨Tip Number 2

Network with current or former employees in similar roles within the Medical Education and Development Faculty. They can provide insights into the team dynamics and expectations, which can help you tailor your approach when discussing your leadership style.

✨Tip Number 3

Prepare specific examples of how you've driven quality improvements in previous roles. Highlighting measurable outcomes from your past experiences will demonstrate your capability to contribute to the Medical Directorate's goals effectively.

✨Tip Number 4

Stay updated on current trends in medical education and development. Being knowledgeable about innovative practices can help you engage in meaningful conversations during interviews, showcasing your commitment to continuous improvement.

We think you need these skills to ace Service Manager, Medical Education and Development

Leadership Skills
Team Motivation
Influencing Skills
Project Management
Quality Improvement
Communication Skills
Stakeholder Engagement
Strategic Planning
Problem-Solving Skills
Knowledge of Medical Education
Regulatory Compliance
Continuous Improvement
Adaptability
Interpersonal Skills
Budget Management

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to grasp the key responsibilities and required skills for the Service Manager position. Tailor your application to highlight how your experience aligns with these requirements.

Highlight Leadership Skills: Emphasise your leadership and influencing skills in your CV and cover letter. Provide specific examples of how you have motivated teams and achieved objectives in previous roles.

Show Commitment to Quality Improvement: Demonstrate your understanding of quality improvement in medical education. Include any relevant experiences or initiatives you've led that contributed to enhancing educational standards or patient care.

Address Eligibility Criteria: Make sure to document evidence of meeting all essential criteria in your supporting information. This is crucial for ensuring your application progresses, especially if applying under the Disability Confident Scheme.

How to prepare for a job interview at North Cumbria Integrated Care NHS Foundation Trust

✨Show Your Leadership Skills

As a Service Manager, you'll need to demonstrate your leadership and influencing skills. Prepare examples of how you've motivated teams in the past and discuss specific outcomes that resulted from your leadership.

✨Understand the Organisation's Goals

Familiarise yourself with the key objectives of the Medical Directorate and the Medical Education department. Be ready to discuss how your experience aligns with their mission to deliver high-quality care and continuous improvement.

✨Highlight Your Commitment to Quality Improvement

The role focuses on driving quality improvements. Prepare to share instances where you've successfully implemented changes that enhanced service delivery or patient outcomes, showcasing your commitment to excellence.

✨Emphasise Inclusivity and Diversity

Since the organisation values a diverse workforce, be prepared to discuss how you have fostered inclusivity in your previous roles. Share your thoughts on creating a compassionate workplace that reflects the community it serves.

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