Scheme Manager - Residential

Scheme Manager - Residential

Watford Full-Time 23000 - 30000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage a residential scheme, ensuring a supportive environment for residents.
  • Company: Join a dedicated team focused on enhancing the lives of retirees.
  • Benefits: Enjoy a competitive salary, health cash plan, and rent-free onsite accommodation.
  • Why this job: Make a real difference in people's lives while working in a vibrant community.
  • Qualifications: No specific qualifications required; passion for helping others is key.
  • Other info: This is a permanent, full-time role with a Monday to Friday schedule.

The predicted salary is between 23000 - 30000 Β£ per year.

Scheme Manager – Residential Earn Β£24,638 per year – this role is live in and includes a property onsite on a rent-free basis Permanent, Full time (37.5 hpw),Mon to Fri Hastings We cant offer a CoS for this role Home, a place where you belong If you want to make a difference supporting people to live independently and enjoy their well-earned retirement, then join us Youll ensure the smooth running of our retirement community by managing our buildings and ensuring our customers are always supported to live independently in their own home. What youll do Managing the scheme on behalf of our residents, ensuring that our buildings are safe, secure and meet required safety standards.
Providing visibility on the scheme, engaging with customers, responding to calls and providing a warm, safe and welcoming environment.
Ensuring communal areas are clean, safe and welcoming. Although our customers live independently, they like to get together regularly to socialise in our wonderful communal spaces.
Working with partner contractors for any repairs and maintenance works required in communal living areas. You might also support sourcing suitable local suppliers.
Signposting customers to relevant services to support their welfare and make a difference to their lives.
Supporting our sales team when a new property becomes available, interviewing new potential customers and providing a warm welcome as our new customers move in.
Why join us This is more than a job; its a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UKs top 10 Great Places to Work! You have A passion for providing excellent customer service being able to build great relationships with customers from all different backgrounds.
Knowledge of the health and social issues that affect older people.
Some experience in safeguarding and carrying out risk assessments.
Strong administrative skills being able to manage accounts, budgets and invoicing for any repairs to our buildings, communal areas and gardens.
A self-starter approach with the ability to work much of your time alone. Youll be organised, bring initiative and be able to make your own decisions effectively.
Stronger together We do our best work when were ourselves. Thats why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work! The practical bits We work Monday to Friday.
You must be able to use technology for updating records, completing online learning and collaborating with other colleagues.
Youll need an Enhanced DBS check done and we pay for that.
Whats in it for you Enjoy 2 days volunteering, 34 days leave (this includes bank holidays and a \”me day\”!), increasing to 39.
Health cash plan saving you from Β£1140 per annum. Well cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
Instant pay access with Stream
Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
Generous pension scheme with life insurance of 3x salary
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Contact Detail:

Home Group Limited Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Scheme Manager - Residential

✨Tip Number 1

Familiarise yourself with the specific needs of leasehold retirement communities. Understanding the unique challenges and requirements of residents can help you demonstrate your suitability for the role during interviews.

✨Tip Number 2

Network with professionals in the residential management field. Attend local events or join online forums to connect with others who work in similar roles, as they may provide insights or even referrals that could help you land the job.

✨Tip Number 3

Prepare to discuss your experience in managing properties or working with older adults. Be ready to share specific examples of how you've successfully handled challenges in previous roles, as this will showcase your capability to thrive in this position.

✨Tip Number 4

Research StudySmarter's values and mission. Aligning your personal values with ours can make a strong impression during the interview process, showing that you're not just looking for any job, but that you're genuinely interested in contributing to our community.

We think you need these skills to ace Scheme Manager - Residential

Strong Communication Skills
Interpersonal Skills
Problem-Solving Skills
Organisational Skills
Time Management
Customer Service Orientation
Conflict Resolution
Empathy and Compassion
Team Leadership
Health and Safety Awareness
Budget Management
Knowledge of Housing Regulations
Adaptability
Basic IT Skills

Some tips for your application 🫑

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Scheme Manager position. Tailor your application to highlight how your skills and experiences align with these expectations.

Craft a Compelling CV: Create a CV that showcases your relevant experience in residential management or similar roles. Emphasise any previous work with leasehold retirement teams or in live-in positions, as this will be particularly relevant.

Write a Strong Cover Letter: In your cover letter, express your passion for making a difference in people's lives through effective management. Mention specific examples from your past that demonstrate your ability to manage a residential scheme successfully.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Scheme Manager.

How to prepare for a job interview at Home Group Limited

✨Understand the Role

Make sure you thoroughly read the job description and understand the responsibilities of a Scheme Manager. Be prepared to discuss how your previous experience aligns with managing a residential scheme and supporting residents.

✨Showcase Your People Skills

As a Scheme Manager, you'll be working closely with residents. Highlight your interpersonal skills and provide examples of how you've successfully managed relationships in past roles. This will demonstrate your ability to create a welcoming environment.

✨Prepare for Scenario Questions

Expect questions that assess your problem-solving abilities. Think of scenarios you might face as a Scheme Manager and how you would handle them. This could include dealing with conflicts among residents or ensuring their needs are met.

✨Ask Insightful Questions

At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, the challenges the scheme currently faces, or how success is measured in this role. This shows your genuine interest in the position and the organisation.

Scheme Manager - Residential
Home Group Limited
Location: Watford
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