At a Glance
- Tasks: Manage end-of-contract queries and handle customer calls in a hybrid role.
- Company: Join a highly successful and established organization in the automotive or consumer finance industry.
- Benefits: Enjoy a hybrid work model with flexible commuting options to Slough.
- Why this job: Gain valuable experience in customer support while working in a reputable company.
- Qualifications: Experience in handling customer queries and managing paperwork is essential.
- Other info: Immediate availability and indefinite commitment are required.
The predicted salary is between 24000 - 36000 £ per year.
The Company A highly successful organisation, established and corporate The Role End of Contract – Customer Support Administrator – Hybrid Key Skills Experience of dealing with End of Contract queries Experience in the automotive or consumer finance industry Desirable Previous experience / Management of inbound calls and outbound customer calls Processing and inputting of information on to the database Experience of handling paperwork, agreements and quotations Be able to commute to Slough area – Hybrid Be available immediately and commit indefinitely If you do not hear within 5 working days unfortunately your application has not been successful on this occasion AMRT1_UKTJ …
End of Contract Customer Support Admin(1 year plus ) employer: Hamlin Knight Careers
Contact Detail:
Hamlin Knight Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land End of Contract Customer Support Admin(1 year plus )
✨Tip Number 1
Familiarize yourself with common end-of-contract queries in the automotive and consumer finance industries. This knowledge will help you demonstrate your expertise during the interview.
✨Tip Number 2
Practice your communication skills, especially for handling inbound and outbound calls. Being able to convey information clearly and effectively is crucial for this role.
✨Tip Number 3
Make sure you understand the importance of accurate data entry and paperwork management. Highlight any relevant experience you have in these areas when discussing your background.
✨Tip Number 4
Since the position is hybrid, be prepared to discuss your commuting plans to Slough. Showing that you have a reliable way to get to the office can strengthen your application.
We think you need these skills to ace End of Contract Customer Support Admin(1 year plus )
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your experience dealing with End of Contract queries and any relevant roles in the automotive or consumer finance industry. Tailor your CV to showcase these skills.
Detail Your Communication Skills: Since the role involves managing inbound and outbound customer calls, provide specific examples of your communication skills and how you've successfully handled customer interactions in the past.
Showcase Your Organizational Skills: Mention your experience with processing paperwork, agreements, and quotations. Highlight any systems or methods you use to stay organized and efficient in your work.
Express Availability and Commitment: Clearly state your availability to start immediately and your willingness to commit indefinitely. This shows your enthusiasm for the role and aligns with the company's needs.
How to prepare for a job interview at Hamlin Knight Careers
✨Show Your Knowledge of End of Contract Processes
Make sure to familiarize yourself with the end of contract procedures specific to the automotive or consumer finance industry. Highlight any relevant experience you have in handling such queries during the interview.
✨Demonstrate Your Communication Skills
Since the role involves managing inbound and outbound calls, practice clear and concise communication. Be prepared to discuss how you've effectively handled customer interactions in the past.
✨Be Ready to Discuss Data Management
The position requires processing and inputting information into a database. Prepare examples of your experience with data management and how you ensure accuracy and efficiency in your work.
✨Prepare for Questions on Paperwork Handling
Expect questions about your experience with paperwork, agreements, and quotations. Think of specific instances where you successfully managed these tasks and be ready to share those stories.