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- Tasks: Lead a team, manage operations, and ensure excellent customer service at Daish's Hotels.
- Company: Join Daish's Holidays, a family-run holiday operator with award-winning hotels across the UK.
- Benefits: Enjoy a competitive salary, flexible hours, birthday leave, and performance bonuses.
- Why this job: Be part of a supportive culture that values mental wellbeing and career growth.
- Qualifications: Experience in management, customer service, and staff training is essential.
- Other info: Work in a dynamic environment with opportunities for continuous employment year-round.
The predicted salary is between 28000 - 36000 £ per year.
Are you a departmental manager looking to climb the ladder? Or an experienced manager taking a leap into a new adventure? If it’s a yes from you, then join us at Daish\’s Hotels as our new Duty Manager!
Offering a competitive salary of up to £32,000 per annum, based on 48 hours, working up to 6 days per week, plus incremental and performance pay reviews! We also offer continuous all year-round employment – we don’t close for the winter months! You also get £50 once you have completed basic Daish\’s training and if you refer a friend, you\’ll split £100!
Hours include evenings, weekends and bank holidays, working 7:00 – 15:00 or 15:00 – 23:00 with the occasional mid shift of 9:00 – 17:00.
Daish\’s Hotels are flexible employers and strive to facilitate a healthy work life balance for Daish\’s employees. We provide every employee with a supportive mental wellbeing and financial assistance package. We even give you an extra paid day off for your birthday.
Experience and Skills you can deliver:
- A positive attitude and a strong desire to work for the organisation to reach consistent standards of excellence and maintain the Daish’s brand.
- Dealing with any complaints with composure.
- A professional approach and attitude to your work even when under pressure.
- A strong commitment to the values of the organisation and a desire to make a positive contribution to those values.
- Experience of managing the development and delivery of staff training and induction processes.
- A good understanding and experience of utilising EPOS systems in bars.
- Experience of managing difficult customers in an appropriate manner.
- Experience of cash handling and management.
- A good working knowledge of Health and Safety policies.
- Experience of managing staff rotas and wages.
- The ability to demonstrate a positive, helpful and welcoming attitude to members and customers.
- The ability to build and maintain good working relationships with fellow staff and members/customers and to be a positive role model as a team leader.
- The ability to manage and motivate staff.
A little bit about us….
We are Daish’s Holidays, a fast growing family run holiday operator with 12 stunning hotels across the UK and a fleet of our own luxury coaches. Our core values lay at the heart of what we do: Clean and Comfortable Accommodation, Good Food, Great Entertainment, Friendly Service.
The company is one of the industry leaders in providing the best value for money holidays in the market. Routinely winning awards for customer service excellence, 6 of our hotels have won Tripadvisor Travellers’ Choice Awards for 2023 and we have recently been nominated in the 2023 British Travel Awards for the Best Company for UK Coach/Touring Holidays Award!
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Deputy Manager employer: Daish's Holidays
Contact Detail:
Daish's Holidays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager
✨Tip Number 1
Familiarise yourself with Daish's Hotels' core values and mission. Understanding their commitment to clean accommodation, good food, and friendly service will help you align your responses during interviews and demonstrate that you're a great fit for their culture.
✨Tip Number 2
Prepare examples from your past experience that showcase your ability to handle difficult customers and manage staff effectively. Being able to share specific situations where you've excelled in these areas will highlight your suitability for the Deputy Manager role.
✨Tip Number 3
Research common EPOS systems used in the hospitality industry. Having a solid understanding of these systems will not only boost your confidence but also show your proactive approach to learning and adapting to the tools used at Daish's Hotels.
✨Tip Number 4
Network with current or former employees of Daish's Hotels on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial when preparing for your interview.
We think you need these skills to ace Deputy Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Deputy Manager role at Daish's Hotels. Focus on your management experience, customer service skills, and any specific achievements that demonstrate your ability to lead a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your desire to contribute to Daish's Hotels. Mention specific values of the company that resonate with you and how your experience aligns with their mission.
Highlight Relevant Experience: In your application, emphasise your experience in managing staff, handling complaints, and maintaining high standards of service. Use specific examples to illustrate how you've successfully navigated challenges in previous roles.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a managerial position.
How to prepare for a job interview at Daish's Holidays
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Daish's Hotels values a positive attitude and a strong desire to contribute to their brand, so share specific examples of why you love working in this field.
✨Demonstrate Problem-Solving Skills
Prepare to discuss how you've handled difficult situations or complaints in the past. Highlight your ability to remain composed under pressure and provide examples of how you resolved issues effectively, as this is crucial for a Deputy Manager role.
✨Emphasise Team Leadership Experience
Since the role involves managing and motivating staff, be ready to talk about your experience in leading teams. Share instances where you successfully trained or developed staff, showcasing your commitment to fostering a positive work environment.
✨Familiarise Yourself with Health and Safety Policies
Understanding health and safety regulations is key for this position. Brush up on relevant policies and be prepared to discuss how you've implemented these in previous roles, demonstrating your knowledge and commitment to maintaining a safe environment.
