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For Companies At a Glance
- Tasks: Investigate fraud, support team efforts, and ensure compliance with industry standards.
- Company: Join BNP Paribas Personal Finance, a Top Employer UK focused on making a difference.
- Benefits: Enjoy flexible working, competitive salary, health plans, and lifestyle discounts.
- Why this job: Make a positive impact while developing your skills in a supportive environment.
- Qualifications: Experience in Fraud Detection and understanding of Financial Services is essential.
- Other info: We welcome applicants with transferable skills; confidence is key!
The predicted salary is between 28800 - 43200 £ per year.
Location: Solihull; a flexible hybrid working model which supports you as well as enabling you to work collaboratively with your colleagues
Contract : Full-time, Permanent
About Us
At BNP Paribas Personal Finance, we\’re part of a global banking group with a simple mission: to provide straightforward consumer finance solutions that help customers make responsible financial decisions. We partner with leading UK retailers and brands to support their customers finance purchases responsibly.
The Role
The Fraud Detection Specialist brings fraud detection expertise to our Fraud function and supports the first line of defence against suspected fraud. You will provide credit decisions on genuine applications—following business guidelines on cases of non-confirmed fraud—and ensure all systems are updated accurately to meet industry standards and compliance requirements.
Key Responsibilities
Detect and manage POS fraud by reviewing fraud detection systems, investigating suspicious activity, and ensuring accurate decisions with positive customer outcomes.
Support fraud investigations by assisting team members, managing associated fraud links, and escalating trends to reduce business risk.
Deliver empathetic, customer-focused outcomes, ensuring all verbal and written communications are clear, professional, and accurately recorded.
Maintain compliance with regulatory requirements and internal policies while managing customer accounts and using digital systems with accuracy.
Engage proactively in team collaboration, training, and continuous improvement initiatives, staying updated on industry fraud trends and internal tools.
Skills & Attributes
Proven experience in Fraud Detection
Strong understanding of fraud
High attention to detail
Credit Bureau working experience
Experience in Financial Services or a Credit Broker environment within Retail Finance
What\’s in it for you
Competitive salary and a contributory pension scheme
Access to our Health Cash Plan scheme
A multi-award-winning flexible benefits platform offering life insurance, private medical insurance, or lifestyle benefits such as discounts on dining, cinema, and days out
The opportunity to buy and sell holidays, giving you more control over your work-life balance
A culture that values collaboration, development, and wellbeing
Could this be you?
Making a positive impact is at the heart of everything we do. We\’re looking for people who live by our values—positive, brave, and owning it. Don\’t let confidence hold you back. You don\’t need to meet every requirement; if you have around 75% of the skills and the right attitude, we\’d love to hear from you.
Whether you\’re considering a career change or exploring a sector shift, we welcome applicants with transferable skills.
Apply now to join a team that makes a real impact.
Call with our Talent Acquisition team
Formal F2F interview with the Hiring Manager
We\’re committed to creating an inclusive workplace and ensuring equal opportunities for all, regardless of age, disability, gender, identity, race, religion, sexual orientation, or background.
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Fraud Investigator employer: BNP Paribas Group
Contact Detail:
BNP Paribas Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fraud Investigator
✨Tip Number 1
Familiarise yourself with the latest fraud detection technologies and trends. Being knowledgeable about current tools and methods used in the industry will not only boost your confidence but also demonstrate your commitment to staying ahead in the field.
✨Tip Number 2
Network with professionals in the financial services sector, especially those who work in fraud detection. Attend industry events or join online forums to connect with others, as personal recommendations can often lead to job opportunities.
✨Tip Number 3
Prepare for potential interview questions by practising how you would handle specific fraud scenarios. Think about examples from your past experience that showcase your problem-solving skills and ability to make empathetic decisions.
✨Tip Number 4
Research BNP Paribas Personal Finance's values and culture. Understanding their commitment to making a positive impact will help you align your responses during interviews and show that you're a good fit for their team.
We think you need these skills to ace Fraud Investigator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Fraud Investigator position. Tailor your application to highlight your relevant experience in fraud detection and financial services.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your experience in fraud detection, including specific examples of how you've managed fraud cases or contributed to investigations. Use bullet points for clarity and impact.
Write a Compelling Cover Letter: In your cover letter, express your passion for fraud detection and your understanding of the importance of compliance and customer outcomes. Mention how your values align with those of BNP Paribas Personal Finance, such as being positive and brave.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. Ensure that all information is accurate and that your documents present a professional image.
How to prepare for a job interview at BNP Paribas Group
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Fraud Investigator. Familiarise yourself with fraud detection systems and the importance of compliance within the financial services sector. This will help you answer questions confidently and demonstrate your knowledge.
✨Show Empathy and Communication Skills
Since the role involves delivering customer-focused outcomes, be prepared to discuss how you would handle sensitive situations. Practice articulating your thoughts clearly and professionally, as effective communication is key in this position.
✨Highlight Relevant Experience
Be ready to share specific examples from your past work that showcase your experience in fraud detection or related fields. Discuss any relevant achievements or challenges you've overcome, particularly in a financial services environment.
✨Stay Updated on Industry Trends
Research current trends in fraud detection and prevention. Being knowledgeable about recent developments in the industry will not only impress your interviewers but also show your commitment to continuous improvement and staying ahead in your field.
