At a Glance
- Tasks: Keep our clubs looking sharp and ensure a top-notch experience for our guests.
- Company: Join Village Hotel Club, where fun meets fitness in vibrant spaces across the UK.
- Benefits: Enjoy free gym membership, discounts on stays, food, and drinks, plus flexible hours.
- Why this job: Be part of a lively team that values individuality and offers excellent training opportunities.
- Qualifications: A passion for hospitality and fitness, with great customer service skills required.
- Other info: Celebrate your birthday off and enjoy regular team events in a supportive environment.
The predicted salary is between 24000 - 36000 £ per year.
Awesome people are crucial to making our awesome clubs run smoothly. We pride ourselves on offering high-quality facilities that leave our guests impressed.
So you’ll bring your passion for perfection to ensure our public areas are looking slick. Whether it’s sprucing up the studios, keeping the gym floor looking on form, or perfecting the poolside, you’ll love staying on top of your game.
You recognize that our members have high standards for their fitness experience. You’ll be committed to making it a positive one that keeps smiles coming. Your day-to-day tasks include maintaining cleanliness and hygiene, refining our guest experience, and taking care of the pool area, including responding to poolside alarms.
Work, Grow, Play! At Village Hotel Club, we embrace personality, individualism, and fun. We create lively, modern spaces for our guests to work, eat, relax, play, and exercise. With hotels and leisure clubs from Aberdeen to Bournemouth and more opening soon, you’ll be key in delivering service that sets us apart from the competition.
Join us and enjoy benefits such as:
- Complimentary Health and Wellness Membership at your home Club for you and a family member/friend worth £1,500 a year.
- Discount on all overnight stays at Village Hotels, starting from £35 with a friend, including breakfast.
- Friends and Family discounted stays from £49 including breakfast.
- 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill.
- 30% discount on and off shift in our Village Hotel Starbucks stores.
- Excellent training and development, including Rising Stars and Talent Academy programmes.
- Interactive training across hotel areas using our Mobile Gaming training platform.
- Discounts and cashback offers on many High Street Brands and Supermarkets.
- Well-being and Healthcare benefits, including monthly well-being programmes to support mental health.
- Mental Wellbeing support with Mental Health first aiders and up to 2 mental health days annually.
- Financial wellbeing support and salary drawdown via Wagestream.
- Access to our Employee Assistance Programme for support and counselling.
- Flexible working hours.
- A fun, supportive, and inclusive work environment with regular team events.
- Reward and Recognition schemes, anniversary rewards, and company events.
- Electric car salary sacrifice scheme.
- Your birthday off, guaranteed.
- Discounted Health Cash plan and Sick pay Insurance.
- Big People Days to celebrate and reward employees and communities.
- Enhanced maternity and paternity benefits and pay.
- Company Pension scheme and Life Insurance.
- Terms and Conditions apply based on your contract.
What we need from you:
- A passion for hospitality, leisure, and fitness.
- A friendly smile and the ability to communicate with everyone.
- Outstanding customer service skills to ensure member satisfaction.
- Solutions-oriented mindset with proactive issue spotting.
- Ability to work in compliance with company and legal guidelines, ensuring safety for yourself, colleagues, and customers.
Please note – All offers are subject to a successful DBS check in this role.
Come and be part of something new & something special – Work, Grow & Play the Village Way!
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Leisure Assistant - Full Time employer: Village Hotels
Contact Detail:
Village Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure Assistant - Full Time
✨Tip Number 1
Familiarise yourself with the specific facilities and services offered at Village Hotel Club. Understanding their unique offerings will help you demonstrate your enthusiasm and knowledge during any conversations or interviews.
✨Tip Number 2
Showcase your passion for hospitality and fitness by engaging in local community events or volunteering at fitness-related activities. This not only builds your experience but also shows your commitment to the industry.
✨Tip Number 3
Network with current employees or join relevant online groups to gain insights into the company culture and expectations. This can provide you with valuable information that can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss how you would handle specific scenarios related to customer service and safety in a leisure environment. Being ready with examples will demonstrate your proactive mindset and problem-solving skills.
We think you need these skills to ace Leisure Assistant - Full Time
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality, leisure, or fitness. Emphasise any roles where you maintained cleanliness and provided excellent customer service, as these are key for the Leisure Assistant position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and fitness. Mention specific examples of how you've contributed to a positive guest experience in previous roles, and express your enthusiasm for working at Village Hotel Club.
Highlight Relevant Skills: In your application, focus on skills that align with the job description, such as outstanding customer service, communication abilities, and a solutions-oriented mindset. Use concrete examples to demonstrate these skills in action.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial in the hospitality industry.
How to prepare for a job interview at Village Hotels
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality and leisure industry during the interview. Share specific examples of how you've gone above and beyond to create a positive experience for guests in previous roles.
✨Demonstrate Outstanding Customer Service Skills
Prepare to discuss scenarios where you provided exceptional customer service. Highlight your ability to handle difficult situations with a friendly smile and a solutions-oriented mindset, as this is crucial for member satisfaction.
✨Know the Company Culture
Familiarise yourself with Village Hotel Club's values and culture. Be ready to discuss how your personality and work ethic align with their emphasis on fun, individuality, and creating lively spaces for guests.
✨Emphasise Safety and Compliance
Since the role involves maintaining safety standards, be prepared to talk about your understanding of health and safety regulations. Discuss any relevant experience you have in ensuring compliance in previous positions.