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- Tasks: Lead a team to deliver top-notch neighbourhood services and manage tenancy issues.
- Company: Join ccha, a small but impactful housing association dedicated to community development.
- Benefits: Enjoy 25 days leave, private health, flexible working, and a matching pension.
- Why this job: Make a real difference in residents' lives while working in a supportive, dynamic environment.
- Qualifications: Must have a driving license, social housing experience, and strong customer service skills.
- Other info: Hybrid work model with flexibility based on service needs; apply by January 19, 2025.
The predicted salary is between 38000 - 51000 £ per year.
Do you want to be part of a caring, forward thinking team who make a difference? Join us as our new Senior Neighbourhood Officer Full time – 35 hours per week Hybrid working (2 days in office, 1 day onsite, 2 days at home, flexible based on needs of the service) Location: Croydon. Working across 3 Boroughs, Croydon, Bromley and Sutton Salary – £45,518.00 Benefits on offer: 25 days leave, matching pension, private health, flexible working and more. Interview dates 28/29 January 2025 Advert Closing date on Sunday 19 January at 23.59pm Essential requirements for our Senior Neighbourhood Officer: Driving license Access to a vehicle and business use insurance DBS check Experience of working in social housing and a good understanding Housing Law and dealing effectively with complex tenancy management issues. Key Skills Required Customer focused and able to understand our diverse residents\’ need Experience of managing and supporting staff and an ability to teach and train others effectively. Able to work collaboratively and deliver in a fast-paced and busy environment. An exciting opportunity has arisen in our friendly Neighbourhood services team, we are looking for in a Senior Neighbourhood Officer: Great people skills In-depth housing knowledge to help manage our team and a small patch in delivering proactive and customer-focussed tenancy and neighbourhood services. Management skills to assist in delivering a high-quality service (including leading on cases of ASB and complex housing management) Improving services and delivering an excellent housing management service to our residents in our general needs accommodation. At ccha, we are committed to ?delivering on our promises\’, providing a high-quality service to residents and developing more homes within the community. As a small housing association with big goals, we employ just over 50 members of staff and look after nearly 1600 homes. If you\’re interested, please apply via https://ccha.biz/about-us/working-for-us/ where the full job description can be found. Please apply for this role through the ccha website (detailed above) to complete an application to be considered. Please note, correspondence regarding your application form will come from either of the email addresses or . Equal Opportunities Statement: ccha is committed to creating a diverse environment and is proud to be an equal-opportunity employer. We encourage applicants from all backgrounds to apply. If you need any assistance please with your application please contact Other roles you may have experience could include: Housing Management/ senior/ team leader/ Neighbourhood services/ officer/ housing associations/ not for profit. JBRP1_UKTJ
Senior Neighbourhoods Officer employer: Ccha
Contact Detail:
Ccha Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Neighbourhoods Officer
✨Tip Number 1
Familiarize yourself with the specific housing laws and regulations relevant to Croydon, Bromley, and Sutton. This knowledge will not only help you in interviews but also demonstrate your commitment to understanding the local context of the role.
✨Tip Number 2
Highlight your experience in managing complex tenancy issues during networking events or informal meetups. Building connections with professionals in the housing sector can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare examples of how you've successfully led teams or managed staff in previous roles. Being able to articulate your management style and successes will be crucial in demonstrating your fit for the Senior Neighbourhood Officer position.
✨Tip Number 4
Research ccha's values and recent initiatives. Showing that you align with their mission of delivering high-quality services and community development will make a strong impression during the interview process.
We think you need these skills to ace Senior Neighbourhoods Officer
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Senior Neighbourhood Officer position. Make sure you understand the essential requirements and key skills needed, such as experience in social housing and knowledge of housing law.
Tailor Your CV: Customize your CV to highlight relevant experience and skills that align with the job description. Emphasize your customer-focused approach, management experience, and ability to work collaboratively in a fast-paced environment.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for the role and the organization. Mention specific examples from your past experiences that demonstrate your suitability for the Senior Neighbourhood Officer position.
Follow Application Instructions: Ensure you apply through the specified website (ccha.biz) and submit all required documents before the closing date. Double-check that your application is complete and adheres to any guidelines provided.
How to prepare for a job interview at Ccha
✨Show Your Passion for Community Service
Make sure to express your genuine interest in making a difference in the community. Share specific examples of how you've positively impacted residents in previous roles, especially in social housing.
✨Demonstrate Your Housing Knowledge
Be prepared to discuss your understanding of housing law and complex tenancy management issues. Highlight any relevant experiences where you successfully navigated these challenges.
✨Highlight Your Management Skills
Since the role involves managing and supporting staff, be ready to talk about your leadership style. Provide examples of how you've trained or mentored others in a fast-paced environment.
✨Emphasize Customer Focus
Discuss your approach to understanding and meeting the diverse needs of residents. Share instances where you went above and beyond to ensure customer satisfaction in your previous roles.
