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- Tasks: Engage with customers and create feel-good moments daily.
- Company: Join SSP, a vibrant hospitality brand serving happy customers across the UK & Ireland.
- Benefits: Enjoy discounted meals, employee discounts, and award-winning training opportunities.
- Why this job: Be part of a dynamic team and make someone's day better every shift.
- Qualifications: Must be 18+ to perform certain tasks; enthusiasm and positivity are key!
- Other info: Flexible hours available, including weekends and holidays.
TEAM MEMBER – BLUEWATER THAMES, MILLIE\’S COOKIE\’S
Pay Rate: £12.21 per hour.
We have Part Time(16-20hrs)roles available.
Hours of operation are 8am to 9pm.Working flexibly across weekdays, weekends, bank and public holidays.
Step into the buzz of hospitality! SSP works with brilliant brands like M&S, Starbucks, Burger King and BrewDog to serve thousands of happy customers in airports, train stations and motorway services across the UK & Ireland. Join our team and be part of the energy every day!
Join our team as a Team Member and help create feel-good moments for our customers. Bring your enthusiasm, positivity and passion — and leave work knowing you’ve made someone’s day better.
ABOUT YOU:
- As a Team Member, you will believe in the power of people & believe that today is going to be a good day.
- You will be passionate and kind whilst always ensuring that all guests leave having had the best of times.
- Due to some responsibilities within theTeam Memberrole, applicants willneed to be 18 years of age or over to perform certain tasks or work on certain shifts.
ABOUT THE TEAM MEMBER ROLE:
- Engage with customers and provide an outstanding customer experience.
- Collaborate with colleagues to ensure smooth and efficient operations.
AS A TEAM MEMBER WE WILL OFFER YOU:
- Discounted Meal while on shifts.
- Employee Discounts.
- Friends and Family Discount App.
- Award-winning training, apprenticeships and development programs.
- Health & Wellbeing Support.
Ready to be part of the buzz? Apply now and join SSP as a Team Member!
At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.
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Team Member employer: SSP Food Travel Experts
Contact Detail:
SSP Food Travel Experts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member
✨Tip Number 1
Familiarise yourself with the brands SSP works with, like M&S and Starbucks. Understanding their values and customer service standards can help you demonstrate your enthusiasm for the role during any interactions.
✨Tip Number 2
Showcase your interpersonal skills by engaging with people in your daily life. Whether it's chatting with friends or helping someone at a café, these experiences can help you build confidence and prepare for the customer-focused environment at Millie's Cookies.
✨Tip Number 3
Be ready to discuss your flexibility in working hours. Since the role requires availability across weekdays, weekends, and holidays, highlighting your willingness to adapt can set you apart from other candidates.
✨Tip Number 4
Prepare to share examples of how you've created positive experiences for others in previous roles or situations. This will align with the company's focus on making customers' days better and show that you embody the spirit of the Team Member role.
We think you need these skills to ace Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what SSP is looking for in a Team Member. Highlight your enthusiasm for customer service and teamwork in your application.
Tailor Your CV: Make sure your CV reflects relevant experience, especially in hospitality or customer service roles. Use keywords from the job description to demonstrate that you meet their requirements.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for creating positive customer experiences. Mention specific examples of how you've made someone's day better in previous roles.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at SSP Food Travel Experts
✨Show Your Enthusiasm
As a Team Member, your passion for customer service is key. Make sure to express your excitement about the role and how you enjoy making people's days better.
✨Demonstrate Team Spirit
Collaboration is crucial in this role. Be prepared to share examples of how you've worked well in a team before, highlighting your ability to support colleagues and create a positive atmosphere.
✨Prepare for Customer Interaction Scenarios
Think about common customer service situations you might face and how you would handle them. Showing that you can engage with customers effectively will set you apart.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the company and the role. Inquire about team dynamics or training opportunities to demonstrate your eagerness to grow within the company.
