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- Tasks: Help customers with inquiries about medical devices via phone and email.
- Company: Join one of the largest medical tech companies in the world.
- Benefits: Enjoy remote work options and a hybrid model after training.
- Why this job: Gain valuable experience in a supportive, empathetic team environment.
- Qualifications: Fluency in Swedish and English is a must; customer-focused attitude required.
- Other info: Work Monday to Friday, 7:00 am - 3:30 pm.
The predicted salary is between 28800 - 43200 £ per year.
One of the largest medical technology companies in the world has an exciting vacancy for a Swedish speaker to join their customer support team in Watford Business Park. The successful applicant will be responding to inquiries from customers concerning medical devices and services in a helpful, professional, and empathetic manner. The client provides all necessary equipment, on-boarding, and training to support remote work, with a hybrid model in place after training (2 days from the office and the rest from home). Working hours are Monday to Friday / 7:00 am – 3:30 pm. Your responsibilities will include: Delivering exceptional customer service and product support via telephone and email across the Swedish-speaking market. Demonstrating empathy, patience, and resilience while assisting customers safely. Ensuring all inquiries via telephone and email are responded to in a timely manner (inbound calls). Maintaining up-to-date knowledge of the system and products to provide guidance and advice on the products and services. About you: To succeed in this role, you should have a customer-focused approach and be fluent in both Swedish and English, written and spoken. This is an exciting opportunity for a passionate, dedicated, and motivated Swedish-speaking Customer Support Representative to join a growing customer support team. You will gain invaluable experience working within …
Swedish speaking Customer Service Representative employer: Language Matters Careers
Contact Detail:
Language Matters Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Swedish speaking Customer Service Representative
✨Tip Number 1
Familiarize yourself with common medical devices and terminology. This will help you respond to customer inquiries more effectively and demonstrate your knowledge during the interview.
✨Tip Number 2
Practice your Swedish and English communication skills, especially in a customer service context. Role-playing different customer scenarios can boost your confidence and prepare you for real interactions.
✨Tip Number 3
Research the company’s values and customer service philosophy. Understanding their approach will allow you to align your answers with what they are looking for in a candidate.
✨Tip Number 4
Prepare examples from your past experiences that showcase your empathy, patience, and resilience in customer service situations. These stories will illustrate your suitability for the role.
We think you need these skills to ace Swedish speaking Customer Service Representative
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description and understand the responsibilities and requirements. Highlight your customer service experience and any relevant skills that align with the role.
Tailor Your CV: Customize your CV to emphasize your fluency in Swedish and English, as well as your experience in customer support. Use specific examples that demonstrate your ability to handle inquiries empathetically and professionally.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your motivation to work in the medical technology field. Mention why you are interested in this specific position and how your background makes you a great fit.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Language Matters Careers
✨Show Your Language Skills
Since the role requires fluency in both Swedish and English, be prepared to demonstrate your language skills during the interview. You might be asked to answer questions or provide examples in both languages, so practice speaking clearly and confidently.
✨Emphasize Empathy and Patience
The job description highlights the importance of empathy and patience. Prepare examples from your past experiences where you successfully handled customer inquiries with understanding and care. This will show that you align with the company's values.
✨Familiarize Yourself with Medical Devices
Research the types of medical devices and services the company offers. Being knowledgeable about their products will not only impress your interviewers but also help you answer questions more effectively and demonstrate your commitment to the role.
✨Prepare for Remote Work Questions
Since the position involves remote work after training, be ready to discuss your experience with remote work environments. Highlight your ability to stay organized, communicate effectively, and maintain productivity while working from home.
