Product Specialist in Wrexham

Product Specialist in Wrexham

Wrexham Full-Time 37400 - 65000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support customers with installations, training, troubleshooting, and optimising laboratory systems.
  • Company: Join a leading global diagnostics company that values innovation and staff development.
  • Benefits: Enjoy a competitive salary, bonuses, pension, and flexible working options.
  • Why this job: Be part of a progressive team making a real impact in healthcare while advancing your career.
  • Qualifications: Ideal for experienced Biomedical Scientists or Application Support Scientists with strong diagnostic knowledge.
  • Other info: Must have a valid UK driving licence and be ready for extensive travel.

The predicted salary is between 37400 - 65000 £ per year.

The Job

The Company:

  • A market leading diagnostics company.

  • Global business

  • A progressive, high-tech healthcare business.

  • Invest in their staff.

  • Offer career progression opportunities.

The Role of the Product Specialist – Applications

  • A field support role travelling to customer sites.

  • You will undertake a variety of user support functions, including:

  • Installation support

  • Laboratory scientist training

  • Troubleshooting and customer support

  • Software modifications and product maintenance

  • System optimisation and consultancy

  • System setup and workflow design

  • Attend customer review meetings

  • Support on tender responses, product demonstrations, liaison and assistance with third-party companies.

Benefits of the Product Specialist – Applications

  • £52,170 basic salary

  • Car or Allowance

  • Bonus 12% of Salary,

  • Group Income Protection,

  • Employee Assistance Programme,

  • Pension,

  • Life Assurance,

  • Benefit Funding

The Ideal Person for the Product Specialist – Applications

  • Either an experienced Biomedical Scientist or Application Support Scientist

  • You need to possess a thorough understanding of the medical diagnostics industry and have experience in implementing best-in-class laboratory practices either from a hospital laboratory or at similar diagnostics solution providers.

  • You will have the ability to provide effective support for pathology laboratory solutions and excel in the art of troubleshooting.

  • The successful candidate should be motivated by exceeding customer expectations, with the capability of working with minimum supervision and managing your time effectively. You should take ownership and pride in your work and the ability to plan your work schedule and extensive travel arrangements autonomously.

  • You will be required to maintain individual skills and technical knowledge and develop a relationship with customers to enhance the reputation and professionalism of the business.

  • You will possess a full valid UK driving license

If you think the role of Product Specialist – Applications is for you, apply now!

Consultant: David Gray

Email: (url removed)

Tel no. (phone number removed)

Candidates must be eligible to work and live in the UK.

About On Target

At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.

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Product Specialist in Wrexham employer: On Target Recruitment Ltd

As a market-leading diagnostics company based in Wrexham, we pride ourselves on being a progressive and high-tech healthcare business that invests in our staff. We offer a competitive salary, comprehensive benefits, and ample career progression opportunities, all within a supportive work culture that values employee growth and development. Join us to make a meaningful impact in the medical diagnostics industry while enjoying the unique advantages of working in a dynamic and innovative environment.
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Contact Detail:

On Target Recruitment Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Product Specialist in Wrexham

✨Tip Number 1

Familiarise yourself with the latest trends and technologies in the medical diagnostics industry. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in a rapidly evolving field.

✨Tip Number 2

Network with professionals already working in similar roles or companies. Attend industry events, webinars, or local meetups to build connections that could lead to referrals or insider information about the job.

✨Tip Number 3

Prepare for practical scenarios that may come up during the interview process. Think about how you would handle troubleshooting or customer support situations, as these are key aspects of the role.

✨Tip Number 4

Showcase your ability to work autonomously by discussing past experiences where you successfully managed your time and travel arrangements. This will highlight your suitability for the field support nature of the role.

We think you need these skills to ace Product Specialist in Wrexham

Biomedical Science Knowledge
Application Support Experience
Laboratory Practices Expertise
Troubleshooting Skills
Customer Support Skills
Software Modification Skills
System Optimisation Techniques
Workflow Design Abilities
Effective Communication Skills
Time Management Skills
Autonomous Work Capability
Relationship Building Skills
Driving License (UK)
Attention to Detail
Problem-Solving Skills

Some tips for your application 🫡

Understand the Role: Before applying, make sure to thoroughly understand the responsibilities of a Product Specialist. Familiarise yourself with the key functions such as installation support, training, and troubleshooting to tailor your application accordingly.

Highlight Relevant Experience: In your CV and cover letter, emphasise your experience as a Biomedical Scientist or Application Support Scientist. Detail specific instances where you have implemented best practices in laboratory settings or provided effective customer support.

Showcase Your Skills: Clearly outline your skills related to system optimisation, workflow design, and troubleshooting. Use examples to demonstrate how you have successfully managed time and worked autonomously in previous roles.

Personalise Your Application: Address your application to the hiring manager if possible, and express your enthusiasm for the role. Mention how your values align with the company's commitment to staff development and customer satisfaction.

How to prepare for a job interview at On Target Recruitment Ltd

✨Showcase Your Technical Knowledge

As a Product Specialist, it's crucial to demonstrate your understanding of the medical diagnostics industry. Be prepared to discuss specific laboratory practices and how you've implemented them in previous roles.

✨Emphasise Customer Support Skills

Highlight your experience in troubleshooting and providing support to customers. Share examples of how you've exceeded customer expectations in past positions, as this role heavily relies on effective communication and problem-solving.

✨Demonstrate Autonomy and Time Management

Since the role involves extensive travel and independent work, be ready to discuss how you manage your time effectively. Provide examples of how you've planned your work schedule and handled travel arrangements autonomously.

✨Prepare for Practical Scenarios

Expect to face practical scenarios during the interview that may involve system setup or workflow design. Brush up on your technical skills and be ready to walk through your thought process on optimising laboratory systems.

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