At a Glance
- Tasks: Support and improve library systems while collaborating with IT and academic teams.
- Company: Join a forward-thinking team dedicated to enhancing academic libraries and research infrastructure.
- Benefits: Enjoy 40 days of annual leave, professional development, and flexible working options.
- Why this job: Be part of a rewarding role that drives digital transformation and supports equality and sustainability.
- Qualifications: Experience with enterprise applications, strong technical skills, and excellent communication abilities required.
- Other info: Hybrid working arrangements and a focus on continuous improvement make this role unique.
The predicted salary is between 28800 - 48000 £ per year.
Are you an experienced Application Analyst with a passion for systems support, service improvement, and digital transformation? We’re looking for a proactive and technically confident individual to join a forward-thinking Application Operations team, supporting key systems that underpin academic libraries and research infrastructure. About the Role You’ll provide hands-on support, implementation, and improvement of a suite of specialist applications — including systems for library management, access control, and institutional repositories. You’ll work closely with service owners, IT colleagues, and academic stakeholders to ensure excellent service delivery, effective incident resolution, and robust change and release processes. This is a varied and rewarding role, perfect for someone with strong technical foundations and a structured, analytical approach to problem-solving. Key Responsibilities Provide day-to-day application support across a range of digital services. Diagnose, resolve, and escalate incidents in line with SLAs. Drive continuous improvement through service review, change management, and strategic enhancements. Design and execute test plans, support release and deployment activities. Collaborate on system upgrades, migrations, and integration projects. Contribute to service governance (e.g. data protection, accessibility, compliance). Support equality, diversity, and sustainability principles in all aspects of work. Essential Experience & Skills Solid experience supporting enterprise applications — ideally in a library, academic, or public sector setting. Knowledge of Library IT systems such as: Alma (Library Management System) Primo (Resource Discovery) EPrints (Institutional Repository) Sentry (Access Control) Strong technical skills including SQL, Python, XML , and working within Linux environments . Familiarity with protocols and standards such as MARC , Dublin Core , or SIP2 . Excellent communication and customer service skills — able to engage both technical and non-technical audiences. Experience with IT service management, change and release processes. Understanding of data governance, DPIAs, and structured problem resolution. Desirable Experience with scripting/web technologies (HTML, JavaScript, Perl, VBScript, CSS). Background in academic library workflows or research infrastructure. Familiarity with accessibility standards and web auditing tools. What’s on Offer 40 days paid annual leave (including bank holidays and closure days) One paid volunteering day per year Sector-leading professional development programmes Generous pension scheme and occupational sick pay Access to subsidised childcare, on-site gym, cafés, and green spaces Hybrid working and flexible arrangements considered41bf1e1f-b16b-4260-a40a-17c77a06fd15
Library Application Analyst employer: Burman Recruitment
Contact Detail:
Burman Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Library Application Analyst
✨Tip Number 1
Familiarise yourself with the specific library IT systems mentioned in the job description, such as Alma and Primo. Understanding how these systems work will not only boost your confidence but also allow you to speak knowledgeably about them during interviews.
✨Tip Number 2
Brush up on your technical skills, especially SQL and Python, as these are crucial for the role. Consider working on small projects or contributing to open-source initiatives that involve these technologies to demonstrate your capabilities.
✨Tip Number 3
Network with professionals in the library and academic sectors. Attend relevant webinars or local meetups to connect with individuals who may provide insights into the role or even refer you internally at StudySmarter.
✨Tip Number 4
Prepare to discuss your experience with service improvement and incident resolution. Think of specific examples where you've successfully implemented changes or resolved issues, as this will showcase your problem-solving skills and proactive approach.
We think you need these skills to ace Library Application Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in supporting enterprise applications, particularly in library or academic settings. Emphasise your technical skills, especially with SQL, Python, and any library IT systems you have worked with.
Craft a Compelling Cover Letter: In your cover letter, express your passion for digital transformation and service improvement. Mention specific examples of how you've contributed to application support and improvements in previous roles, and how this aligns with the responsibilities of the Library Application Analyst position.
Showcase Problem-Solving Skills: Highlight your structured approach to problem-solving in both your CV and cover letter. Provide examples of incidents you've diagnosed and resolved, and how you’ve driven continuous improvement in service delivery.
Demonstrate Communication Skills: Since excellent communication is key for this role, ensure that your application reflects your ability to engage with both technical and non-technical audiences. You might include examples of successful collaborations with stakeholders or service owners.
How to prepare for a job interview at Burman Recruitment
✨Showcase Your Technical Skills
Be prepared to discuss your experience with enterprise applications, especially those relevant to library systems like Alma and Primo. Highlight your technical skills in SQL, Python, and Linux environments, as these will be crucial for the role.
✨Demonstrate Problem-Solving Abilities
Since the role requires a structured approach to problem-solving, come equipped with examples of how you've diagnosed and resolved incidents in previous positions. Use the STAR method (Situation, Task, Action, Result) to clearly outline your thought process.
✨Engage with Stakeholders
The position involves collaboration with various stakeholders, so be ready to discuss how you've effectively communicated with both technical and non-technical audiences. Share experiences where you successfully managed expectations and delivered excellent customer service.
✨Emphasise Continuous Improvement
Talk about your experience with service reviews and change management. Be specific about how you've driven improvements in past roles, and express your enthusiasm for contributing to the ongoing development of digital services in an academic setting.