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- Tasks: Join our medicine ward team as a Ward Receptionist, providing essential admin support and customer care.
- Company: Royal Surrey is an outstanding Trust known for compassionate care and professional development.
- Benefits: Enjoy flexible shifts, annual leave, and a strong health and wellbeing programme.
- Why this job: Be part of a supportive team that values your contributions and offers growth opportunities.
- Qualifications: Excellent communication, IT skills, and a friendly attitude are essential.
- Other info: Evening shifts available; apply early as positions may close quickly.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for flexible, enthusiastic, committed and hardworking person to join our medicine ward Reception team. This environment will provide successful candidates with opportunities to develop new skills and knowledge on our busy medicine wards. Motivated candidates will be supported to work with the clinical teams providing administrative and clerical support to the medical staff.
Main duties will be to answer the telephone, to provide administrative and clerical support and carry out general reception duties.
Suitable Candidates Will Ideally Have
Excellent communication skills
Friendly and hardworking
Good IT skills
Happy to help others
This is a substantive position offering flexible shifts providing Annual leave and Sickness cover. This is for evening shifts from Monday to Friday 3pm-7pm or 3.30pm – 3.30pm across all of the medicine wards.
To provide high quality reception services for the Trust and, maintaining the highest standards of service delivery and Customer Care, act as a first point of contact to patients, relatives or other members of the public.
The post holder is expected to organise their workload in accordance with the demands of the Department.
To co-ordinate his/her activities to ensure efficiency of service within the organisation. He/she should exercise initiative and it is vital that confidentiality is maintained at all times.
He/she cover other receptionists duties when applicable due to staff shortage/sickness/annual leave.
Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.
We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.
The Care Quality Commission (CQC) have given us an overall rating of Outstanding.
Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.
Although it isn\’t the Trusts normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible.
A video about the Royal Surrey – https://www.youtube.com/watch?v=R96pMboIYdo
For further details / informal visits contact: Name: Asha Gurung Job title: Receptionist Team Lead Email address: asha.gurung@nhs.net Telephone number: 01483 571122
If you require any further information please contact Asha Gurung – Receptionist Team Lead for Medicine on 01483 571122 Ext 4076
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Ward Receptionist employer: Royal Surrey NHS Foundation Trust
Contact Detail:
Royal Surrey NHS Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ward Receptionist
✨Tip Number 1
Familiarise yourself with the specific duties of a Ward Receptionist. Understanding the day-to-day tasks, such as answering phones and providing clerical support, will help you demonstrate your enthusiasm and readiness for the role during any informal discussions or interviews.
✨Tip Number 2
Reach out to current or former employees of the Royal Surrey Trust via LinkedIn or other professional networks. They can provide valuable insights into the work culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Prepare to discuss your communication skills and how you've used them in previous roles. Since excellent communication is a key requirement, think of specific examples where you successfully interacted with patients or team members.
✨Tip Number 4
Show your flexibility and willingness to adapt by being open about your availability for evening shifts. Highlighting your commitment to supporting the team during busy periods can set you apart from other candidates.
We think you need these skills to ace Ward Receptionist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Ward Receptionist position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Skills: Emphasise your communication skills, IT proficiency, and ability to work in a team. Provide specific examples from your past experiences that demonstrate your friendly and hardworking nature.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your enthusiasm for the role and the organisation. Mention why you want to work at Royal Surrey and how you can contribute to their mission of providing high-quality care.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Royal Surrey NHS Foundation Trust
✨Show Your Enthusiasm
Make sure to express your enthusiasm for the role during the interview. The team is looking for someone who is committed and hardworking, so sharing your passion for helping others and working in a busy environment will resonate well with them.
✨Demonstrate Your Communication Skills
Since excellent communication skills are essential for this position, prepare examples of how you've effectively communicated in previous roles. Whether it's handling difficult situations or providing clear information, showcasing these experiences will highlight your suitability.
✨Highlight Your IT Proficiency
As a Ward Receptionist, you'll need good IT skills. Be ready to discuss your experience with relevant software or systems. If you have any specific examples of how you've used technology to improve efficiency or support a team, share those!
✨Prepare Questions About the Role
Having thoughtful questions prepared shows your interest in the position and the organisation. Ask about the team dynamics, opportunities for professional development, or how they maintain high standards of customer care. This will demonstrate your proactive approach.
