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- Tasks: Engage gaming communities and create social strategies for exciting new titles.
- Company: Join Team17, a leading indie games label known for iconic titles like Worms and Overcooked.
- Benefits: Enjoy hybrid working, annual bonuses, game console loans, and comprehensive health insurance.
- Why this job: Be part of a passionate team delivering award-winning games and meaningful community engagement.
- Qualifications: Proven community management experience and knowledge of social media platforms required.
- Other info: Flexible recruitment process with support available throughout.
The predicted salary is between 30000 - 42000 £ per year.
Community Manager
Hybrid (We have offices in Manchester, Wakefield & Nottingham) (working 4 days a month from one of our offices)
Team17 Digital is a leading, independent video games label and creative partner for developers from all over the world. Our mission is: delivering pioneering indie games that players around the world will love for a lifetime.
At our core, we develop and publish games to bring quality gaming experiences to players across multiple platforms. We focus on premium, rather than free-to-play games, and we’ve a portfolio of over 100 games, including iconic titles such as Worms, Overcooked, Hell Let Loose and Dredge. The games we publish top the charts on most gaming platforms and we have won many awards from BAFTAs to Golden Joysticks, as well as winning Publisher of the Year at the recent esteemed Develop Star Awards.
We are looking for an experienced and passionate Community Manager to develop and grow our gaming communities for a variety of our new releases! This is a great opportunity to work alongside our established Community Team across multiple titles, delivering meaningful campaigns for our diverse portfolio.
What you will do:
You’ll be the main point of contact for Community and Social on a range of titles within our portfolio
Work with the Community & Influencer Relations Lead and Senior Community Manager to create and execute community and social strategies for your assigned titles
Collect, evaluate and disseminate community feedback to all relevant stakeholders, helping to identify key areas of focus to improve engagement, retention and widen appeal.
Work closely with internal development, marketing and sales teams, as well as external partners to coordinate community led projects and ensure deadlines are met
Create and deploy a robust and engaging social media content calendar for your titles, alongside a regular cadence of community engagement.
Organise and host livestreams in line with community campaign plans
Help refine and maintain a consistent and robust engagement schedule across T17 and title channels
Grow passionate communities across community and social channels such as TikTok, X, Instagram, Discord, and Reddit
Co-ordinate with external resource such as Discord Mods to ensure everyone is aligned in delivering top tier engagement and support to our audiences
How will you do it
Through your demonstrable community management experience having built, developed and maintained impassioned, vibrant communities.
Via your prior experience in developing inventive and meaningful campaign strategies that have driven demonstratable success.
With a data driven approach to track, measure and feedback on social analytics, adapting plans or approaches to ensure campaigns deliver the best results possible, identifying key learnings for the future and communicating with key stakeholders on a regular basis through reporting and answering questions.
Your Day-To-Day
Create strategy to deliver success and achieve buy-in from key stakeholders.
Identify and implement tactics to deliver against the strategy.
Build a strong relationship with external developers to help optimise the game and delight our players
Be a part of key meetings and presentations
Engage with the Communities on a regular basis, tracking and collecting sentiment
Regular livestreaming opportunities on the Team17 Twitch channel
Create and manage numerous social media calendars for consistent output across each game’s channels
Participate in regular capture sessions for content
What You\’ll Need
Proven experience as a Community Manager.
Track record of setting community strategy and delivering against it with successful results.
Knowledge & understanding of creating content for, and managing social calendars across TikTok, X, Instagram, Facebook and YouTube – including the ability to adapt to key trends.
Calm and professional communication style with experience of communicating at all levels with confidence.
Excellent communications skills with the ability to build effective, collaborative relationships with a variety of stakeholders.
Solution focused mindset.
Creative with experience of knowing how to optimise content for different platforms and audiences.
Experience of working across multiple gamer-centric platforms, including Steam, Discord, and Reddit.
Ability to monitor trends and take advantage of new emerging channels and platforms.
Ability to prioritise tasks and work through issues, dealing with those with the biggest impact first and foremost.
Working knowledge of Adobe products for image and video editing.
Experience in livestreaming.
What’s in It for You?
- Rewards and Benefits: Annual bonus, pension matched up to 8%, Share Save Scheme, and £1,000 in shares for new colleagues.
- Learning and Development: Six self-directed learning days per year, alongside access to organized learning opportunities and industry conferences.
- Health and Wellbeing: Comprehensive private medical insurance, including coverage for pre-existing conditions, discounted dental care, and mental health support.
- Hybrid Working: We offer hybrid working from home or one of our three offices.
- Perks: Game console loans up to £500, free game keys, access to arcade games, pool tables, gaming competitions, and surprise treats delivered through the year to celebrate life at Team17.
Recruitment Process
Our recruitment process for the Community Manager role includes 3 stages:
- 1st Interview (45 to 60 mins): A conversation with the hiring manager to discuss your experience, the role, and life at Team17. This is also an opportunity to ask any questions.
- 2nd Interview (60 minutes): A deeper evaluation of your expertise through a presentation stage.
- 3rd interview (60 mins) Meeting several colleagues from our Marketing team.
Our average process takes around 3 to 4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact: simon.halkyard@team17.com . Prior to interview we usually supply you will some of the questions that will be asked of you in advance to support your preparation. We will also establish with you how you prefer feedback. Phone, Teams call or Email.
You’ll have opportunities to engage with our recruitment team throughout the process. For any questions, please contact us at simon.halkyard@team17.com
Find out more about us
Check out our Careers portal, where you can take VR compatible tours of our offices and meet our teams: Team17 Your World
Join our Team17 Careers Discord channel, find out more about our work communities and access interview support: Discord
Team17 is an equal opportunities employer with a commitment to building a diverse workforce, representative of the world we live and game in! Accessibility is at the heart of our games and we reflect that in how we operate as a business.
We can provide suitable adjustments for you during our recruitment processes from audio support to extra time on assessments. Should you require adjustments or flexible arrangements to interview, or take up a role at Team17, please let us know in the notes section of your application and be reassured that this will not affect your application.
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Community Manager employer: 2K
Contact Detail:
2K Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Manager
✨Tip Number 1
Familiarise yourself with Team17's portfolio of games. Understanding the unique aspects of titles like Worms and Overcooked will help you engage in meaningful conversations during interviews and demonstrate your passion for their products.
✨Tip Number 2
Showcase your community management experience by preparing examples of successful campaigns you've led. Be ready to discuss how you measured success and adapted strategies based on community feedback, as this aligns with what Team17 is looking for.
✨Tip Number 3
Engage with Team17's social media channels before your interview. Commenting on posts or sharing your thoughts about their games can help you stand out and show your genuine interest in their community.
✨Tip Number 4
Prepare to discuss current trends in gaming communities and social media platforms. Being knowledgeable about emerging channels and how they can be leveraged for community engagement will demonstrate your proactive approach and industry awareness.
We think you need these skills to ace Community Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in community management, especially any work with gaming communities. Use specific examples that demonstrate your ability to engage and grow communities.
Craft a Compelling Cover Letter: In your cover letter, express your passion for gaming and community engagement. Mention specific campaigns or strategies you've successfully implemented in the past and how they relate to the role at Team17.
Showcase Your Knowledge of Platforms: Demonstrate your understanding of various social media platforms like TikTok, Discord, and Reddit. Include examples of content you've created or managed on these platforms, and how you adapted to trends.
Prepare for Interviews: Research Team17 and their games thoroughly. Be ready to discuss how you would approach community management for their titles and have ideas for potential campaigns. Prepare questions to ask about their community strategies.
How to prepare for a job interview at 2K
✨Know Your Community
Before the interview, research Team17's gaming communities and their titles. Familiarise yourself with their games, especially iconic ones like Worms and Overcooked. This will help you demonstrate your passion and understanding of the audience you'll be engaging with.
✨Showcase Your Campaign Experience
Prepare to discuss specific community campaigns you've managed in the past. Highlight your strategies, the results achieved, and how you adapted based on feedback. This will show your ability to create meaningful engagement and drive success.
✨Be Data-Driven
Emphasise your experience with social analytics. Be ready to explain how you've used data to track engagement and adapt strategies. This aligns with their need for a candidate who can measure success and communicate findings effectively.
✨Engagement is Key
Discuss your approach to building relationships within gaming communities. Share examples of how you've engaged with audiences on platforms like Discord and TikTok. This will illustrate your ability to foster vibrant communities and maintain consistent communication.
