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For Companies At a Glance
- Tasks: Engage customers, support sales, and maintain store standards while creating a unique shopping experience.
- Company: Join Anthropologie, a brand known for its creative and inspiring retail environment.
- Benefits: Enjoy flexible work-life balance, employee discounts, and wellness support.
- Why this job: Be part of a vibrant team that values creativity, customer connection, and personal growth.
- Qualifications: Previous retail experience is a plus, but strong communication skills and brand awareness are key.
- Other info: Opportunities for continued development and a commitment to diversity and inclusion.
The predicted salary is between 18000 - 24000 £ per year.
Location
This position is located at 55 High St, Winchester, , S0239BZ United Kingdom
Role Summary
Achieve the Anthropologie mission – to create an unimagined experience. Consistently meet or exceed the financial, operational, and visual expectations of the company.
What You\’ll Be Doing
Customer Experience:
- Customer Connection: initiates genuine conversation to engage with the customer in a personalised way where all customers feel welcome, heard, and valued
- Selling Culture supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions
- Omni-Channel Service: provides a frictionless customer experience by utilising technology to transact in the moment, find sizes and colours, and places orders for items not available in store
Teamwork & Communication:
- Team Player: builds productive relationships with peers; asks for support when needed and makes an effort to help others
- Share Knowledge: participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer
- Employee Recognition: contributes to a positive team morale participating in store initiatives and highlighting peers and leaders through the SPARKED journal
- Insights & Feedback provides insights related to the customer and employee experience and communicates feedback to Store Leadership
Visual & Business Operations:
- Business Acumen: understands their contribution to service, selling on every shift in order to positively impact the store\’s business KPI\’s
- Product Flow: supports the shipment process to gain awareness of product, including what\’s new and what\’s restock; contributes to completion of omni order fulfillment processes while maintaining stock levels of the floor
- Store Environment: maintains Anthropologie\’s visual and operational standards while keeping the focus on the customer; stays current on merchandising updates
Merchandising & Display:
- Executes stock-to-sales processes and presentation standards
- Is knowledgeable of trend and supports brand messaging
- Has an understanding of how the merchant process impacts business and the customer experience.
What You\’ll Need
- Previous experience in a retail environment – not a must.
- An awareness of the Anthropologie brand and its appeal to the local market.
- Strong communication skills.
The Perks
Work Life Balance:
- \’Life Leave\’ – one day a year to take time off for those big events in life, in addition to your annual leave entitlement
Wellbeing:
- Employee Assistance program to support with mental, physical and financial health
- Discount off external gym memberships
- Private Medical Insurance for eligible employees
Employee Discounts:
- Up to 40% employee discount at all URBN Brands
Travel:
- Season ticket loan for eligible employees
- Cycle to work scheme for eligible employees
Continued Development:
- We offer structured support within the business alongside continued learning and development
#AnthroEU #LI-TS1
Equal Opportunity Statement
URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs. #J-18808-Ljbffr
Anthropologie Sales Associate - Winchester, UK employer: URBN
Contact Detail:
URBN Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Anthropologie Sales Associate - Winchester, UK
✨Tip Number 1
Familiarise yourself with the Anthropologie brand and its unique offerings. Visit the store, explore their website, and engage with their social media to understand their style and customer base. This knowledge will help you connect with customers and demonstrate your passion during the interview.
✨Tip Number 2
Practice your communication skills by engaging in conversations with friends or family about fashion and retail. Being able to articulate your thoughts clearly and confidently will be crucial when connecting with customers and discussing products.
✨Tip Number 3
Showcase your teamwork abilities by participating in group activities or volunteering. Highlighting your experience in collaborative environments can demonstrate your capability to work well with peers, which is essential for this role.
✨Tip Number 4
Be prepared to discuss how you would enhance the customer experience using technology. Think of examples where you've used tech in retail settings or how you would approach omni-channel service to provide seamless support to customers.
We think you need these skills to ace Anthropologie Sales Associate - Winchester, UK
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Anthropologie is looking for in a Sales Associate. Highlight key responsibilities and required skills that resonate with your experience.
Tailor Your CV: Customise your CV to reflect your relevant experience, particularly in customer service and retail. Use specific examples that demonstrate your ability to connect with customers and work as part of a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the Anthropologie brand and your understanding of its appeal. Mention how your skills align with their mission to create an unimagined experience for customers.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at URBN
✨Know the Brand Inside Out
Before your interview, make sure you have a solid understanding of Anthropologie's brand values, products, and target audience. This will help you connect with the company's mission and demonstrate your enthusiasm for the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight how you engaged with customers, resolved issues, and created a welcoming environment, as these are key aspects of the Sales Associate role.
✨Emphasise Teamwork and Communication
Be ready to discuss how you work well in a team setting. Share instances where you collaborated with colleagues or contributed to a positive team atmosphere, as teamwork is essential in this position.
✨Demonstrate Your Passion for Fashion
Express your interest in current fashion trends and how they relate to Anthropologie's offerings. Being knowledgeable about trends will show that you can inspire customers and contribute to the store's visual standards.
